IBM 000-029 Exam : Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V2

000-029
  • Exam Code: 000-029
  • Exam Name: Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V2
  • Updated: Sep 14, 2026
  • Q & A: 121 Questions and Answers

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About IBM 000-029 Exam

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IBM 000-029 Exam Overview:

Certification Vendor:IBM
Exam Name:Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V2
Exam Number:000-029
Related Certifications:IBM Certified Solution Advisor - Tivoli Service Delivery and Process Automation Solutions V2
Available Languages:English
Exam Format:Multiple Choice
Sample Questions:Free Download Latest 000-029 Exam Tests
Exam Way:Authorized IBM testing center or authorized online delivery (availability depended on IBM testing policies at the time the exam was offered).
Pre Condition:No formal prerequisite exam is publicly documented. The exam is intended for candidates with foundational knowledge of IBM Tivoli Service Delivery and Process Automation solutions and IT Service Management concepts.
Official Syllabus URL:https://www.ibm.com/training/credentials/certifications

IBM 000-029 Exam Syllabus Topics:

SectionObjectives
Service Delivery Concepts- Operational processes
  • 1. Problem management
  • 2. Change management
  • 3. Configuration and asset management
  • 4. Incident management
Integration and Business Value- Solution benefits
  • 1. Service quality improvement
  • 2. Business efficiency and automation
  • 3. Integration across Tivoli products
Service Management Fundamentals- IT Service Management concepts
  • 1. Service lifecycle concepts
  • 2. Business Service Management principles
  • 3. ITIL process overview
Tivoli Service Delivery and Process Automation Portfolio- IBM Tivoli solution components
  • 1. Maximo integration overview
  • 2. Process Automation Engine
  • 3. Service Request Management
  • 4. Service Automation Manager
Process Automation Concepts- Automation capabilities
  • 1. Provisioning concepts
  • 2. Workflow and approval processes
  • 3. Service catalog concepts

The IBM 000-029 Exam: What to Know

No formal prerequisite exam is publicly documented. The exam is intended for candidates with foundational knowledge of IBM Tivoli Service Delivery and Process Automation solutions and IT Service Management concepts. Rules on eligibility change occasionally, so confirm the current requirements on the official page (official 000-029 exam page) before you pay the fee.

Delivery: payment triggers an automatic email within a minute — download immediately, install without limits, and if nothing arrives within 2 hours our round-the-clock support helps (check spam first). Refund: unlike vendors with slow, cumbersome processes, we keep it clear — take the corresponding 000-029 exam within 60 days of purchase, and if you fail, send a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam; the full refund is processed within 7 days. Excluded: exams within 3 days of purchase, candidate names that don't match the payer, and free or expired products. Or exchange for two equal-value products free.

Yes — three different free IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V2 demos are available to download. Do the demo test first to inspect the value, then decide. Purchases include 365 days of free updates, renewable at 50% off.

The IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V2 blueprint covers 5 domains — including Integration and Business Value, Process Automation Concepts, Tivoli Service Delivery and Process Automation Portfolio. Weightings point you to the heavy hitters; schedule your review accordingly. The complete outline above lists every subtopic.

The IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V2 is IBM's official exam for the IBM certifications I credential (Associate / Fundamentals level). Before anything else, verify the exam code and name match what you need — then build a plan around the official objectives. Related credentials include IBM Certified Solution Advisor - Tivoli Service Delivery and Process Automation Solutions V2.

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