- Exam Code: 000-428
- Exam Name: IBM Certified Specialist System z Technical Support V3
- Updated: Sep 18, 2026
- Q & A: 46 Questions and Answers
Skeptical? Good. Exam4Tests offers free IBM Certified Specialist System z Technical Support V3 demos — download, inspect, test — then decide whether the full 46-question set for the 000-428 exam earns your money in 2026.
| Certification Vendor: | IBM |
|---|---|
| Exam Name: | IBM Certified Specialist System z Technical Support V3 |
| Exam Number: | 000-428 |
| Exam Price: | ~$200 USD (retired, historical) |
| Related Certifications: | IBM Certified Specialist - z Systems Technical Support |
| Passing Score: | 68% |
| Available Languages: | English, Japanese |
| Certificate Validity Period: | 3 years |
| Exam Format: | Multiple choice |
| Real Exam Qty: | 46 |
| Exam Duration: | 75 minutes |
| Recommended Training: | IBM System z Technical Support Education |
| Exam Registration: | Prometric Testing (historical) |
| Sample Questions: | ![]() |
| Exam Way: | Proctored onsite at Prometric testing centers; **RETIRED exam** no longer available for registration, replaced by 000-602 |
| Pre Condition: | No formal prerequisites; recommended experience with IBM mainframe hardware and support |
| Official Syllabus URL: | https://www.ibm.com/training/certification |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Support and Operational Concepts | 10% | - RAS characteristics (Reliability, Availability, Serviceability) - Documentation and resource usage - Support models and service processes |
| Topic 2: Maintenance and Problem Determination | 20% | - System logs and service information - Troubleshooting common hardware issues - Preventive maintenance procedures - Diagnostic tools and error analysis |
| Topic 3: Planning and Site Preparation | 20% | - Solution Assurance Review Process (SAPR) - Migration considerations and upgrade planning - Physical site requirements, power, cooling, and space |
| Topic 4: System z Architecture and Hardware | 25% | - Processors, memory, storage, and I/O subsystems - Capacity on Demand (CoD) features - System z family overview (z10, z9, zSeries) - PR/SM logical partitioning and LPAR configuration |
| Topic 5: Installation and Configuration | 25% | - Hardware installation and verification - Post-installation validation - Firmware activation and customization - Networking and connectivity setup |
Yes:
Build your knowledge base with official training, then go over the 46 practice questions for the IBM Certified Specialist System z Technical Support V3 — that combination is the actual plan.
No formal prerequisites; recommended experience with IBM mainframe hardware and support Rules on eligibility change occasionally, so confirm the current requirements on the official page (official 000-428 exam page) before you pay the fee.
75 minutes for 46 questions. Adapt to the clock now: the Exam4Tests SOFT and APP versions let you control test time and track scores, so the real 000-428 exam feels like a rehearsal you've already done.
Delivery: payment triggers an automatic email within a minute — download immediately, install without limits, and if nothing arrives within 2 hours our round-the-clock support helps (check spam first). Refund: unlike vendors with slow, cumbersome processes, we keep it clear — take the corresponding 000-428 exam within 60 days of purchase, and if you fail, send a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam; the full refund is processed within 7 days. Excluded: exams within 3 days of purchase, candidate names that don't match the payer, and free or expired products. Or exchange for two equal-value products free.
Yes — three different free IBM Certified Specialist System z Technical Support V3 demos are available to download. Do the demo test first to inspect the value, then decide. Purchases include 365 days of free updates, renewable at 50% off.
The IBM Certified Specialist System z Technical Support V3 blueprint covers 5 domains — including Planning and Site Preparation (20%), Support and Operational Concepts (10%), Maintenance and Problem Determination (20%). Weightings point you to the heavy hitters; schedule your review accordingly. The complete outline above lists every subtopic.
Registration goes through the vendor's official channels:
The IBM Certified Specialist System z Technical Support V3 is delivered Proctored onsite at Prometric testing centers; **RETIRED exam** no longer available for registration, replaced by 000-602 — select whichever suits you when booking.
~$200 USD (retired, historical) per attempt, with 68% as the passing score. Since a failed attempt bills again, rehearse with the 46 practice questions from Exam4Tests until your tracked scores clear the mark consistently.
The IBM Certified Specialist System z Technical Support V3 is IBM's official exam for the IBM Certified Specialist - System z Technical Support V3 credential (Specialist level). Before anything else, verify the exam code and name match what you need — then build a plan around the official objectives. Related credentials include IBM Certified Specialist - z Systems Technical Support.
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