- Exam Code: 000-580
- Exam Name: IBM Case Manager V5.0
- Updated: Oct 10, 2026
- Q & A: 116 Questions and Answers
IBM 000-580 Exam : IBM Case Manager V5.0
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IBM 000-580 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Designing, Deploying and Testing Case Solutions | 45% | - Security model and permissions - Case Analyzer, Monitor, eForms, and iLog JRules - Custom widgets and pages - Case Client and Mashup Center - Case Builder and solution artifacts - Case tasks, process fragments, and WPS integration - Deployment structure and solution templates - Case Manager object model |
| Installation and Configuration | 10% | - Case Manager Administration Client (CMAC) - Deploying add-on components - Single-server and distributed installation - Post-installation validation |
| Monitoring and Troubleshooting | 5% | - Performance tuning - System monitoring tools - Log analysis and common issues |
| Migrating to Production Environment | 9% | - Solution export/import procedures - Deployment validation - Environment configuration |
| Planning and Architecture | 14% | - Minimum installation and system requirements - Solution suitability and use cases - IBM Case Manager V5.0 architecture overview - Integrated components and licensing - Development vs production environment differences |
| Extending Case Management Solutions | 17% | - REST APIs and custom applications - Rules and analytics customization - Integrating custom widgets and eForms - Integration with other IBM products |
IBM Case Manager V5.0 Sample Questions:
Question #1
Which of the following is NOT a description of IBM Case Manager Builder?
- A. Allows business analysts to transfer a solution from the development domain to a second development or production domain
- B. Allows business analysts to build case management solutions
- C. Allows business analysts to design and deploy case management solutions
- D. It is based on Dojo technology
Correct Answer: A 🗳️
Question #2
In a mashup environment a page consists of which of the following items?
- A. The page layout, widget configurations, and widget event wiring
- B. The page space, widget configurations, widget event wiring, and theme
- C. The page layout, widget configurations, actions, and widget event
- D. The page layout, widget event wiring, and the style sheet
Correct Answer: A 🗳️
Question #3
How is an instance of a case represented in Content Engine?
- A. The case folder object, task objects, task step objects, document objects, note objects, audit history objects
- B. The case type object, case folder object, task objects, document objects, note objects
- C. The case folder object, task objects, note objects, document objects, audit history objects
- D. The case custom object, task objects, note objects, document objects
Correct Answer: C 🗳️
Question #4
When creating a solution template, the solution template must contain at least which of the following resources?
- A. Process Engine configuration file
- B. Solutions definition file
- C. A Pages subfolder containing the pages used for deployment
- D. Workflow Definition files
Correct Answer: B 🗳️
Question #5
When you deploy a solution in the Case Manager Builder and it fails, what are two locations where you look for log entries and log files to review to help you investigate the failure? (Choose two)
- A. From the Manage Solutions page, click Logs below the solution to review the log entries
- B. Review the Case_Builder.txt located in the Case Manager root installation directory
- C. Review the Case_Manager_Builder.log located in the Case Manager root installation directory
- D. Review log files located in <WAS_install_root>/profiles/<profile_name>/logs/<server_name> directory of WebSphere Application Server
- E. Review the Case_Builder.log located in the Case Manager root installation directory
Correct Answer: A,D 🗳️
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