- Exam Code: 132-S-712
- Exam Name: Specialist: Avaya Proactive Contact Solutions Design Elective Exam
- Updated: Sep 18, 2026
- Q & A: 62 Questions and Answers
Staying current is half the battle in 2026. Exam4Tests keeps the Avaya Specialist: Avaya Proactive Contact Solutions Design Elective set latest with 365 days of free updates — 62 practice questions, delivered in a minute.
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Specialist: Avaya Proactive Contact Solutions Design Elective Exam |
| Exam Number: | 132-S-712 / 132-S-712-2 |
| Certificate Validity Period: | 2 years |
| Exam Duration: | 90 minutes |
| Related Certifications: | Avaya Proactive Contact Solutions Implementation (133-S-713) Avaya IP Telephony Design Elective (132-S-900) Avaya Voice Self-Service Design Elective (132-S-708) |
| Exam Format: | Multiple Choice |
| Available Languages: | English |
| Exam Price: | $125 USD (approximate, region-dependent) |
| Real Exam Qty: | 62 |
| Passing Score: | 68% - 70% |
| Recommended Training: | Implementing Proactive Contact Official Documentation Avaya Learning Center |
| Exam Registration: | Pearson VUE Avaya Exam Registration |
| Sample Questions: | ![]() |
| Exam Way: | Onsite at Pearson VUE test centers / Online proctored exam |
| Pre Condition: | No mandatory prerequisites; recommended: knowledge of Avaya contact center architecture, telephony fundamentals, and experience with outbound dialing solutions |
| Official Syllabus URL: | https://www.avaya.com/en/support/certification/ |
| Section | Weight | Objectives |
|---|---|---|
| Proactive Contact Architecture & Overview | 20% | - System components and deployment models - Standalone vs integrated deployments - High-level functionality and capabilities |
| Integration & Interfaces | 25% | - Database and reporting connectivity - CTI, PG230RM and dialer interfaces - Integration with Avaya Communication Manager |
| Campaign & Dialing Strategy | 15% | - Compliance and operational considerations - Call flow and agent application design - Predictive, progressive and preview dialing modes |
| Reliability & Support | 15% | - End-of-life and migration considerations - System sizing and performance guidelines - Redundancy and high availability design |
| Design Requirements & Planning | 25% | - Telephony and CTI integration planning - Capacity and scalability considerations - Hardware and software specifications |
Yes:
Build your knowledge base with official training, then go over the 62 practice questions for the Avaya Specialist: Avaya Proactive Contact Solutions Design Elective — that combination is the actual plan.
No mandatory prerequisites; recommended: knowledge of Avaya contact center architecture, telephony fundamentals, and experience with outbound dialing solutions Rules on eligibility change occasionally, so confirm the current requirements on the official page (official 132-S-712 exam page) before you pay the fee.
90 minutes for 62 questions. Adapt to the clock now: the Exam4Tests SOFT and APP versions let you control test time and track scores, so the real 132-S-712 exam feels like a rehearsal you've already done.
Delivery: payment triggers an automatic email within a minute — download immediately, install without limits, and if nothing arrives within 2 hours our round-the-clock support helps (check spam first). Refund: unlike vendors with slow, cumbersome processes, we keep it clear — take the corresponding 132-S-712 exam within 60 days of purchase, and if you fail, send a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam; the full refund is processed within 7 days. Excluded: exams within 3 days of purchase, candidate names that don't match the payer, and free or expired products. Or exchange for two equal-value products free.
Yes — three different free Avaya Specialist: Avaya Proactive Contact Solutions Design Elective demos are available to download. Do the demo test first to inspect the value, then decide. Purchases include 365 days of free updates, renewable at 50% off.
The Avaya Specialist: Avaya Proactive Contact Solutions Design Elective blueprint covers 5 domains — including Campaign & Dialing Strategy (15%), Reliability & Support (15%), Integration & Interfaces (25%). Weightings point you to the heavy hitters; schedule your review accordingly. The complete outline above lists every subtopic.
Registration goes through the vendor's official channels:
The Avaya Specialist: Avaya Proactive Contact Solutions Design Elective is delivered Onsite at Pearson VUE test centers / Online proctored exam — select whichever suits you when booking.
$125 USD (approximate, region-dependent) per attempt, with 68% - 70% as the passing score. Since a failed attempt bills again, rehearse with the 62 practice questions from Exam4Tests until your tracked scores clear the mark consistently.
The Avaya Specialist: Avaya Proactive Contact Solutions Design Elective is Avaya's official exam for the Avaya Certified Specialist credential (Specialist level). Before anything else, verify the exam code and name match what you need — then build a plan around the official objectives. Related credentials include Avaya Proactive Contact Solutions Implementation (133-S-713), Avaya IP Telephony Design Elective (132-S-900), Avaya Voice Self-Service Design Elective (132-S-708).
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