CompTIA 220-1201 Exam : CompTIA A+ Certification Exam: Core 1

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CompTIA 220-1201 Exam Syllabus Topics:

CompTIA A+ Certification Exam: Core 1 Sample Questions:

1. A user asks a technician for assistance with a printer that has stopped printing. The user states that the print jobs are generated from a website and are difficult to re-create. When the technician remotes into the user's computer, they can see many jobs in the queue. The issue persists after the user performs a hard reset of the printer. Which of the following will most likely fix the issue?

A) Updating the manufacturer's firmware on the printer
B) Making sure the printer is using the latest PCL driver
C) Restarting the print spooler service on the local computer
D) Deleting all the jobs and having the user restart their computer

2. A technician must install additional RAM in a desktop computer. Which of the following types of RAM will the technician most likely use?

A) Static
B) Registered
C) ECC
D) DIMM

3. A customer's laptop is no longer charging when plugged in to the docking station. A technician observes that none of the devices plugged in to the dock appear to be functioning. The technician verifies that the dock has power, the laptop ports are not damaged, and the BIOS updates are current, but the issue persists. Which of the following should the technician do next?

A) Switch the power supply.
B) Roll back the BIOS updates.
C) Reinstall the OS on the laptop.
D) Replace the dock with a new one.

4. An IT specialist is setting up a new shared network printer. The printer will receive a pre-allocated IP address via DHCP. Attempting to connect to the printer's web interface produces a Page not found message. The specialist runs diagnostics and finds that the IP is different than expected.
Which of the following should the specialist check next?

A) The subnet mask that the printer is using
B) The MAC address used in the reservation
C) The printer driver on the print server
D) The default gateway in the address pool

5. An office manager wants to block all outbound internet traffic but continue to enable all inbound traffic. Which of the following should a technician configure to achieve this goal?

A) Firewall
B) Network interface card
C) MAC filtering
D) Switch

Solutions: