- Exam Code: 3309
- Exam Name: Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam
- Updated: Sep 20, 2026
- Q & A: 124 Questions and Answers
Avaya 3309 Exam : Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam
PDF Version DemoAbout Avaya 3309 Exam
Staring blankly at the syllabus gets nothing done. Wake up and carry out an actual plan in 2026: 124 practice questions for the Avaya Aura® Experience Portal with POM Implementation and Maintenance from Exam4Tests, mapped to the real exam.
Avaya 3309 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam |
| Exam Number: | 3309 |
| Related Certifications: | Avaya Certified Support Specialist (ACSS) |
| Exam Duration: | 120 minutes |
| Exam Format: | Multiple choice |
| Available Languages: | English |
| Real Exam Qty: | 123–130 |
| Sample Questions: |  |
| Exam Way: | Onsite proctored or registered test center exam |
| Pre Condition: | Experience with Avaya Aura® platform and implementation; completion of associated training courses recommended |
| Official Syllabus URL: | https://support.avaya.com/ |
Avaya 3309 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Certificates, Security and Integration | - Configuring Certificates and Secure Communication - Integration with Avaya Components (e.g., Communication Manager) |
| Logs, Reports and Troubleshooting | - Viewing and Analyzing Logs - Troubleshooting Common Errors and Failures |
| Campaigns and Management | - Outcall Settings and License Allocation - Creating and Managing POM Campaigns |
| Installation and Configuration | - Installing POM on Primary and Auxiliary Servers - Setting up Experience Portal Manager (EPM) |
| Experience Portal and POM Fundamentals | - Proactive Outreach Manager (POM) Architecture and Components - Overview of Avaya Aura Experience Portal |
Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam FAQ — Practical Answers
Experience with Avaya Aura® platform and implementation; completion of associated training courses recommended Rules on eligibility change occasionally, so confirm the current requirements on the official page (official 3309 exam page) before you pay the fee.
120 minutes for 123–130 questions. Adapt to the clock now: the Exam4Tests SOFT and APP versions let you control test time and track scores, so the real 3309 exam feels like a rehearsal you've already done.
Delivery: payment triggers an automatic email within a minute — download immediately, install without limits, and if nothing arrives within 2 hours our round-the-clock support helps (check spam first). Refund: unlike vendors with slow, cumbersome processes, we keep it clear — take the corresponding 3309 exam within 60 days of purchase, and if you fail, send a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam; the full refund is processed within 7 days. Excluded: exams within 3 days of purchase, candidate names that don't match the payer, and free or expired products. Or exchange for two equal-value products free.
Yes — three different free Avaya Aura® Experience Portal with POM Implementation and Maintenance demos are available to download. Do the demo test first to inspect the value, then decide. Purchases include 365 days of free updates, renewable at 50% off.
The Avaya Aura® Experience Portal with POM Implementation and Maintenance blueprint covers 5 domains — including Installation and Configuration, Certificates, Security and Integration, Experience Portal and POM Fundamentals. Weightings point you to the heavy hitters; schedule your review accordingly. The complete outline above lists every subtopic.
The Avaya Aura® Experience Portal with POM Implementation and Maintenance is Avaya's official exam for the ACIS credential (Professional (ACSS) level). Before anything else, verify the exam code and name match what you need — then build a plan around the official objectives. Related credentials include Avaya Certified Support Specialist (ACSS).
Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:
Question #1
Which two statements about the "priority" of a campaign are true? (Choose two)
- A. Campaign priority determines the media channels used by a campaign
- B. The priority of the campaign determines when the campaign will start.
- C. Available priorities are 1-5
- D. Available priorities are 1-10
- E. The priority of the campaign determines the number of licenses allocated by Proactive Outreach Manager (POM) to a particular campaign during execution.
Correct Answer: D,E 🗳️
Question #2
When installing Avaya Proactive Outreach Manager (POM) software on the Avaya Aura Experience Portal (AAEP) in a multiple Experience Portal Manager (EPM) configuration, on which server must the POM EPM plug-in be installed?
- A. the primary EPM server
- B. an auxiliary EPM server
- C. a Media Processing Platform (MPP) server
- D. the remote application server
Correct Answer: A 🗳️
Question #3
What happens when Proactive Outreach Manager (POM) 3.0 is installed on a system that already has an earlier POM version installed?
- A. The installation application will automatically 'uninstall' the existing version and start the installation of version 3.0.
- B. The installation application will prompt you to 'upgrade' or 'repair the existing' installation.
- C. The installation application will overwrite the existing installation without asking, therefore you must backup the system beforehand.
- D. The installation application will prompt you to 'upgrade' or'uninstall1.
Correct Answer: B 🗳️
Question #4
If you need to verify whether the Proactive Outreach Manager (POM) Campaign Manager is running, which page on the system do you need to consult?
- A. the EPM Real-time monitor page
- B. the POM Manager page
- C. the POM Global Settings page
- D. the POM Monitor page
Correct Answer: D 🗳️
Question #5
Which statement about Auxiliary Experience Portal Manager (EPM) is true?
- A. More than one Auxiliary EPM server can be added per AAEP 7.0 system.
- B. An Auxiliary EPM can be installed on a single server AAEP system.
- C. Only one Auxiliary EPM server can be added per Avaya Aura@ Experience Portal (AAEP) 7.0 system.
- D. An Auxiliary EPM can be installed co-resident with MPP server.
Correct Answer: B 🗳️
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