- Exam Code: 350-060
- Exam Name: CCIE SP Operations Written Exam
- Updated: Sep 10, 2026
- Q & A: 141 Questions and Answers
Cisco 350-060 Exam : CCIE SP Operations Written Exam
PDF Version DemoAbout Cisco 350-060 Exam
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Cisco 350-060 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Performance Management and Monitoring | - Performance optimization and reporting - Network monitoring and telemetry |
| Network Operations Fundamentals | - Operational processes and lifecycle management - Service provider network operations concepts |
| Service Provider Network Architecture | - Routing and switching in service provider environments - Core and edge network design principles |
| Troubleshooting and Maintenance | - Network performance troubleshooting - Fault isolation and diagnosis techniques |
| Automation and Programmability in Service Provider Networks | - Programmability and API-based operations - Network automation tools and frameworks |
Cisco CCIE SP Operations Written Sample Questions:
Question #1
You are working at a service provider NOC and have received a call from a customer who is complaining about slow network throughput between several branch offices. After following normal processes, you are unable to resolve the problem and must decide whether or not to escalate to the next level of support. Which two pieces of information should you gather to describe the slow throughput problem before escalating to the next level of support? (Choose two.)
- A. reason(s) why the network is running slowly
- B. number of offices that are impacted
- C. times of the day that the network appears to be slow
- D. list of procedures that you have already performed
Correct Answer: B,C 🗳️
Question #2
You have just launched video over IP service in the San Francisco market. A big football game will be telecast live over the new IP network. To proactively monitor the service and improve customer satisfaction, your task is to identify and baseline relevant network characteristics before the actual event. Which three characteristics should you choose? (Choose three.)
- A. multicast tree baseline
- B. interface bandwidth utilization
- C. router configuration baseline
- D. IP packets transmitted for video CoS
- E. IP packet drops for video CoS
Correct Answer: A,B,E 🗳️
Question #3
According to ITIL@ v3 framework, which incident closure step is taken to determine if an incident might recur or if any preventive measures need to be taken?
- A. user satisfaction survey
- B. closure categorization
- C. incident documentation
- D. ongoing or recurring problem
Correct Answer: D 🗳️
Question #4
A new polling application was installed last week. This application monitors some of the routing characteristics on your edge and aggregation devices. Since that time, you have been receiving CPU threshold utlization alerts between 1 and 4 a.m. every day from multiple edge and aggregation devices. What is the most likely cause of CPU spikes, in light of the specified changes and assuming that no other changes happened in the network?
- A. Configuration changes from provisioning processes are causing CPU spikes.
- B. The large number of VPN routes that are exchanged among these routes is causing CPU spikes.
- C. A DoS attack on the network is causing CPU spikes.
- D. SNMP get queries are causing the CPU spikes in these devices.
- E. Too many syslog messages generated from these devices are causing CPU spikes.
Correct Answer: D 🗳️
Question #5
A service provider offers video services on its DSL network. This service provider has multiple multicast-enabled edge routers that are connecting to its DSLAMs. Video is being delivered both as unicast and multicast. An operations engineer is faced with a troubleshooting scenario where the engineer wants to query a large number of edge routers to ensure that they have PIM neighbor relationship with upstream routers. The operations engineer also wants to check that one or more of the edge routers are IGMP queries on the interfaces that are connecting to DSLAMs. These tasks need to be accomplished without logging into each of the edge routers. Assume that the entire network is part of the same IGP and PIM topology.
Which Cisco IOS show command or utility will achieve the needs of the operations engineer?
- A. MTRACE
- B. MRINFO
- C. SHOW IP RPF
- D. MSTAT
- E. SHOW IP MROUTE ACTIVE
- F. SHOW IP MULTICAST RPF TRACKED
Correct Answer: B 🗳️
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