- Exam Code: 642-437
- Exam Name: Implementing Cisco Unified Communications Voice over IP and QoS v8.0 (CVOICE v8.0)
- Updated: Jul 25, 2026
- Q & A: 257 Questions and Answers
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| Section | Objectives |
|---|---|
| Topic 1: Call Admission Control and Performance | - Call admission control mechanisms - Voice network performance considerations |
| Topic 2: Quality of Service (QoS) | - Congestion management and avoidance - QoS models and mechanisms - Queuing techniques and bandwidth management - Traffic classification and marking |
| Topic 3: VoIP Fundamentals | - Voice traffic signaling basics - Voice over IP architecture and components - Voice codecs and compression techniques |
| Topic 4: Troubleshooting and Operations | - Common VoIP deployment issues - Voice and QoS troubleshooting methodologies |
| Topic 5: Signaling and Call Control | - Dial plans and call routing - Gateways and gatekeepers - SIP, H.323, and MGCP protocols |
1. Which troubleshooting command will allow you to view the Cisco Unified Border Element operations for components such as the description of the media flow, negotiated parameters, and RTP port numbers?
A) debug h225 events
B) debug h245 events
C) debug voice ccapi inout
D) debug ccsip all
E) debug voip ipipgw
2. Two networks have Resource Reservation Protocol and Cisco Unified Border Element gateway configuration. To RSVP reserve bandwidth and guarantee a minimum bit rate between these two networks, which command should you use on the outgoing gateway dial peer of the Cisco Unified Border Element?
A) req-qos guaranteed-delay
B) ip rsvp bandwidth bandwidth
C) h323-gateway voip rsvp-reserve
D) acc-qos guaranteed-delay
3. Which type of delay describes the amount of time it takes to place a frame onto a physical medium?
A) processing delay
B) propagation delay
C) serialization delay
D) queuing delay
4. Which codec is the best option when a voice bandwidth of 8kbps or below is required with the highest voice quality?
A) G.729
B) G.726
C) G.728
D) G.711
5. A new Cisco 7965 IP phone is installed on a Cisco Unified Communications Manager Express system. When the phone requests the .loads file from the TFTP server, it sees that the versions are different. What does the IP phone do to resolve this issue?
A) The IP phone does not boot up and will require manual intervention to factory reset the phone before a new firmware image can be downloaded.
B) The IP phone requests the SEP<mac>.cfg file and reboots.
C) The IP phone attempts to obtain the new firmware file image from the TFTP server.
D) The IP phone boot requests the XMLDefault.cnf.xml file and boots up.
Solutions:
| Question # 1 Answer: E | Question # 2 Answer: A | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: C |
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