- Exam Code: 642-467
- Exam Name: Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0)
- Updated: Aug 31, 2026
- Q & A: 203 Questions and Answers
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| Section | Objectives |
|---|---|
| Cisco Unity Connection Integration | - Message routing and call handlers - Voicemail architecture and integration |
| Cisco Unified Communications Applications Deployment | - Basic troubleshooting and service verification - System architecture and component interaction |
| Cisco Unified Presence (CUPS) Integration | - Presence services configuration - User provisioning and client integration |
| Cisco Unified Communications Manager Integration | - SIP, MGCP, and H.323 gateway integration - Call routing and dial plan design - Device and endpoint configuration |
Question 1
When changing a user password in Cisco Unity Express, how is that change propagated to Cisco Unified Communications Manager Express?
A. The Cisco Unified Communications Manager Express administrator needs to manually update the user password changes.
B. The change is automatic; no Cisco Unified Communications Manager Express administrator intervention is required.
C. The Cisco Unity Express administrator must click Synchronize Information under the Administration menu.
D. Cisco Unified Communications Manager Express uses JTAPI to periodically synchronize the user information between Cisco Unified Communications Manager Express and Cisco Unity Express.
Question 2
When using IMAP to access voice-mail messages from Cisco Unity Express, which two of the following describe how messages are downloaded and what type of messages can be viewed? (Choose two.)
A. Voice-mail messages are downloaded using the Cisco Unity Express IMAP client plug-in.
B. All voice-mail messages must be downloaded if Cisco Unity Express is being accessed from an IMAP client.
C. Voice-mail messages are downloaded as email attachments.
D. Messages are downloaded as email messages.
E. Subscribers can retrieve all types of voice-mail messages except private and broadcast messages.
Question 3
What is required of a user to retrieve voice mail once they are notified of a new message by Cisco Unity Connection Message notification on their mobile phone?
A. FAC
B. PIN
C. Password
D. user extension
E. user ID
Question 4
Which six of the following commands are necessary to configure two ephone-dns that will provide MWI on and off functions for Cisco Unity Express? Extension 2598 turns off MWI, extension 2599 turns on MWI, and extensions use four digits. (Choose six.)
A. mwi off
B. mwi disable
C. extension 2598....
D. number 2599....
E. extension 2599....
F. ephone-dn 11
G. mwi on
H. number 2598....
I. mwi enable
J. ephone-dn 10
Question 5
When using VPIM Networking for messaging between Cisco Unity servers in different directories, which two factors should be considered for Audio Format Conversion settings? (Choose two.)
A. Audio Format of the outbound message
B. traffic volume of messages
C. network bandwidth between the local and remote Cisco Unity servers
D. DSCP flags on the packet
E. network latency between the local and remote Cisco Unity servers
Solutions:
| Question 1 Answer: B | Question 2 Answer: C,E | Question 3 Answer: B | Question 4 Answer: A,D,F,G,H,J | Question 5 Answer: B,C |
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