- Exam Code: 74-324
- Exam Name: Administering Office 365 for Small Businesses
- Updated: Jul 27, 2026
- Q & A: 70 Questions and Answers
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| Section | Weight | Objectives |
|---|---|---|
| Exchange Online Administration | 25% | - Mailbox creation and management - Distribution groups and contacts - Anti-spam and malware protection - Email routing and domains |
| User and Identity Management | 25% | - Creating and managing user accounts - Password policies and resets - Directory synchronization basics - Administrator roles and permissions |
| SharePoint Online and Lync Online | 20% | - Presence and online meetings - Site collection creation and permissions - Lync Online user setup and policies - Document sharing and collaboration |
| Service Health, Monitoring and Troubleshooting | 10% | - Common support and troubleshooting - Usage reports and activity logs - Viewing service health dashboard |
| Office 365 Setup and Configuration | 20% | - Sign-up and tenant creation - Domain verification and DNS configuration - Subscription and license management |
1. Your company has an Office 365 subscription. You create a retention policy that contains several retention tags. A user has a client computer that runs Microsoft Office Outlook 2007. You install Microsoft Outlook 2010 on the user's computer. The new retention tags are unavailable to the user from Outlook 2010. You verify that other users can use the new retention tags. You need to ensure that the new retention tags are available to the user from Outlook 2010. What should you do?
A) Force directory synchronization.
B) Repair the user's Outlook profile.
C) Modify the retention policy tags.
D) Run the Set-Mailbox Windows PowerShell cmdlet.
2. Your company has an Office 365 E3 subscription. An Office 365 user can no longer save Microsoft Word documents or Microsoft Excel workbooks. You ascertain that Word and Excel are in read-only mode. You need to ensure that the user can save Word and Excel documents. What should you do?
A) On the user's computer, uninstall and reinstall Microsoft Office.
B) Purchase an E4 license and assign it to the user.
C) In the Office 365 Portal, disable and re-enable the user's Office 365 license.
D) On the user's computer, install the Desktop Set-Up Assistant.
3. You need to import a group of users into Office 365 by using the bulk import method. You download the . csv template file from the Office 365 Portal. Which two columns must contain data for the import to succeed? (Each correct answer presents part of the solution. Choose two.)
A) Display Name
B) Country
C) Last Name
D) Department
E) City
F) User Name
G) First Name
H) State or Province
4. You need to determine whether someone other than the mailbox owner most recently accessed a specific Office 365 user's mailbox. What should you do?
A) Run the Search-AdminAuditLog Windows PowerShell cmdlet.
B) Run the Audit-MailboxLog Windows PowerShell cmdlet.
C) Run the Get-MailboxStatistics Windows PowerShell cmdlet.
D) In the Microsoft Exchange Control Panel, run a non-owner mailbox access report.
5. Your company uses Office 365. You need to prevent users from initiating remote wipes of mobile devices by using the Office 365 Portal. What should you modify?
A) The Outlook Web App mailbox policy
B) The Exchange ActiveSync device policy
C) The default role assignment policy
D) The Exchange ActiveSync Access settings
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: D | Question # 3 Answer: A,F | Question # 4 Answer: D | Question # 5 Answer: A |
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