- Exam Code: 9L0-066
- Exam Name: OS X Yosemite Troubleshooting Exam
- Updated: Oct 12, 2026
- Q & A: 65 Questions and Answers
Apple 9L0-066 Exam : OS X Yosemite Troubleshooting Exam
PDF Version DemoAbout Apple 9L0-066 Exam
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Apple 9L0-066 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Family Sharing & iTunes | 4% | - Troubleshoot Family Sharing and iTunes-related issues |
| Topic 2: Applications & Spotlight | 7% | - Resolve app behavior and Spotlight search problems |
| Topic 3: Time Machine | 8% | - Understand functionality and troubleshoot backup/restore |
| Topic 4: iCloud & Services | 8% | - iCloud sync and service connectivity issues |
| Topic 5: Accounts & Permissions | 8% | - Resolve user account and file permission problems |
| Topic 6: Security & Privacy | 6% | - Diagnose security and privacy configuration issues |
| Topic 7: Peripherals & Devices | 8% | - Troubleshoot external hardware and connections |
| Topic 8: Startup Process | 8% | - Evaluate and resolve OS X startup issues |
| Topic 9: Installation & Recovery | 8% | - Troubleshoot OS X installation and upgrade issues |
| Topic 10: Diagnostic Tools & Methodology | 9% | - Apply Apple recommended troubleshooting procedures |
| Topic 11: File System & Storage | 8% | - Diagnose file system and volume problems |
| Topic 12: Networking & Connectivity | 8% | - Wired/wireless network configuration and troubleshooting |
Apple OS X Yosemite Troubleshooting Sample Questions:
Question #1
An iMac starts, but becomes unresponsive after the login screen. How can you easily disable login items to see if they are causing the issue?
- A. Hold Command-S to enter single-user mode, then mo
- B. Start the iMac to OS X Recovery and reinstall OS X
- C. Hold the Shift key at start up to Safe Boot.
- D. Start the iMac to OS X Recovery, open Terminal, and use it to delete all login items.
Correct Answer: C 🗳️
Question #2
Jessie is trying to boot to OS X Recovery. She remembers using OS X Recovery in the past on this computer, but she does not see the Recovery HD in Startup Manager anymore. Of the following possibilities, which is most likely the cause?
- A. Disable Recovery HD is selected in the Startup Disk pane of System Preferences.
- B. There is no Recovery HD.
- C. FileVault 2 is enabled or a firmware password is set.
- D. OS X Yosemite needs to be reinstalled from App store.
Correct Answer: C 🗳️
Question #3
A user moves a file into a folder named "my stuff' and sees this message:
'You can put items into "my stuff," but you won't be able to see them. Do you want to continue? Other users with sufficient permissions will be able to use the items."
Which of the following states has the user's folder permissions for "my stuff" been set to?
- A. Execute only
- B. Write only
- C. Read & Write
- D. Read only
Correct Answer: B 🗳️
Question #4
Which of the following connection interfaces for external drives are supported by Time Machine? SELECT FOUR.
- A. SCSI-S
- B. iPad Classic in disk mode
- C. SuperDrive
- D. USB 3.0
- E. USB 2.0
- F. USB 2.0 Drive plugged into Airport Express
- G. P-ATA
- H. FireWire 400/800
- I. Thunderbolt
Correct Answer: D,E,H,I 🗳️
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Question #5
Sarah needs to have an account in OS X on the office iMac that will ensure that the contents of the home folder are deleted each time the user logs out. Which of the following account types does Sarah need to use?
- A. Guest
- B. Sharing Only
- C. Managed with Parental Controls
- D. Standard
Correct Answer: A 🗳️
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