Salesforce AI-201 Exam : Salesforce Certified Agentforce Specialist

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Salesforce AI-201 Exam Syllabus Topics:

Salesforce Certified Agentforce Specialist Sample Questions:

1. Which action should an admin take if an Agentforce agent consistently fails on edge cases?

A) Remove human oversight
B) Disable logging
C) Increase autonomy
D) Add fallback and escalation paths

2. Cloud Kicks (CK) recently finished the development of a new prompt template that uses its own large language model (LLM). CK is deploying a prompt template from a sandbox to a production org, and is receiving an error. When trying to deploy the change set, CK is getting an error related to the LLM used in the prompt template. What is the cause of the error?

A) The name of the LLM does not match in sandbox and production.
B) The prompt does not specify that it is a custom LLM.
C) BYOLLM is not yet supported for in prompt templates in production.

3. Universal Container (UC) has effectively utilized prompt templates to update summary fields on Lightning record pages. An admin now wishes to incorporate similar functionality into UC's automation process using Flow. How can the admin get a response from this prompt template from within a flow to use as part of UC's automation?

A) Flow Action
B) Invocable Apex
C) Einstein for Flow

4. Universal Containers plans to enhance the customer support team's productivity using AI. Which specific use case necessitates the use of Prompt Builder?

A) Estimating support ticket volume based on historical data and seasonal trends
B) Creating a draft of a support bulletin post for new product patches
C) Creating an Al-generated customer support agent performance score

5. An Agentforce Specialist is creating a custom agent action. The topic is selected correctly, but the action is not. Which setting should the Agentforce Specialist test and iterate on to ensure the action performs as expected?

A) Classification Description
B) Action Scape
C) Action Instructions

Solutions: