SAP C-C4HFSM-91 Exam : SAP Certified Application Associate - SAP Field Service Management 19Q1

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SAP C-C4HFSM-91 Exam Syllabus Topics:

SAP Certified Application Associate - SAP Field Service Management 19Q1 Sample Questions:

1. To send a sms to technicians when they receive an assignment, you need to.......Choose the correct answer.

A) Define a business rule in the admin for the company
B) Have a Twillio-Account with sms-send service active
C) Set the cloud permission 'sms' READ = TRUE
D) Open an account and prepay an sms-package from www.sms-boostercom.

2. Which activities can you perform in the Administration module? Choose Two correct answers.

A) Edit smartfrom templates.
B) Define service workflow
C) Perform system monitoring
D) Maintain session configuration

3. As a technician, you have just completed a job. You now need to book a second visit for the customer.
What option is available in the SAP Field Service Management mobile app for you to do this? Choose the correct answer.

A) Create a follow-up activity from the Expenses page.
B) Create a follow-up activity from the Efforts page.
C) Create a follow-page activity from within the service call
D) Create a follow-up activity from the Smart fom page.

4. Which of the following steps can you perform in the planning board as a dispatcher? Choose Two correct answers.

A) Enter materials used
B) Release assignments
C) Create technician skills
D) Define core hours.

5. You can add new moments to Customer Self Service (NOW). Determine whether this statement is True or False.

A) False
B) True

Solutions: