- Exam Code: C130
- Exam Name: Essential Skills for the Insurance Broker and Agent
- Updated: Aug 17, 2026
- Q & A: 79 Questions and Answers
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| Section | Objectives |
|---|---|
| Insurance Products and Policy Basics | - Policy structure and coverage concepts - Property and liability insurance fundamentals |
| Insurance Fundamentals and Core Concepts | - Types of risk and risk management - Principles of insurance (risk, insurability, contracts) |
| Ethics, Legal Principles, and Professional Standards | - Duty of care and fiduciary responsibility - Ethical conduct and regulatory expectations |
| Client Needs and Risk Assessment | - Identifying client exposures and loss potential - Information gathering and client interviewing |
| Insurance Intermediaries and Distribution | - Distribution systems (direct writer, independent brokerage, etc.) - Agency relationships and authority - Role of agents and brokers |
1. What should the intermediary do if the person reporting the claim is not named on the insurance policy?
A) Contact the police
B) Ask the insurer to add the interested party as an additional insured
C) Attempt to discuss the matter with the client
D) Send the client a statement of claim
2. Which statement about the expiry dates of binders is correct?
A) Binders must include the statement "valid for one year."
B) The expiry date must automatically be 30 days from the effective date of the policy.
C) To minimize the risk of overlooking an expiring binder, the expiry date should fall on a business day.
D) An open expiry date should be used in case the delivery of the formal policy is delayed.
3. Lindy, a new producer, has a robust client list and has struggled to find time to acquire new customers. To meet her aggressive sales goals, she has decided to pivot to increasing revenues primarily from her current clients.
Discuss the TWO techniques that will allow Lindy to grow her business mainly from within.
4. What does the term contra proferentem mean?
A) Any insured listed on the policy must comply with all obligations under the policy.
B) Any uncertainty in the policy wording will be construed in the insured's favour.
C) The policy can be affirmed at the option of the insured.
D) The policy will be treated as if it never existed.
5. Which additional coverage is not typically available for personal-lines risks, although it is often provided at an additional charge for commercial risks?
A) Renovation and remodelling endorsement
B) Flood insurance
C) Identity theft insurance
D) Specialized motor vehicle endorsement
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: Only visible for members | Question # 4 Answer: B | Question # 5 Answer: B |
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