- Exam Code: GE0-807
- Exam Name: System Consultant, Genesys SIP SERVER (GCP8 - SIP)
- Updated: Aug 22, 2026
- Q & A: 80 Questions and Answers
Genesys GE0-807 Exam : System Consultant, Genesys SIP SERVER (GCP8 - SIP)
PDF Version DemoAbout Genesys GE0-807 Exam
What is the duration, language, and format of Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02
- This exam is offered in only English.
- There is a time limit of 120 minutes for the exam.
- The passing scores for Genesys Certification exams are based on a point scaling method generally used in the industry. When you register for the exam on webassessor.com, the passing score for your exam will be reflected in the exam information.
- The type of questions is Multiple Choice, Multi Select, True/False and matching questions.
Reference: https://genbin.genesys.com/old/resources/training/certification/ExamStudyGuide-807-SIP8-v1.pdf
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Who should take the Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02
This course is intended for implementers of PureConnect, or other technical positions in charge of implementing their Genesys Interaction Hu-
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Genesys GE0-807 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Monitoring & Troubleshooting | 15% | - Common signaling and media issues - Fault recovery and maintenance procedures - Monitoring tools and metrics - Log analysis and problem diagnosis |
| Topic 2: SIP Server Overview & Architecture | 25% | - Deployment models and high availability - SIP Server components and modules - SIP protocol fundamentals and call flows - Scalability and redundancy design |
| Topic 3: Installation & Configuration | 25% | - Software/hardware requirements - Integration with Genesys Media Server - SIP Server installation and licensing - Basic configuration and parameter settings |
| Topic 4: Routing & Call Processing | 20% | - SIP routing logic and strategies - ACD queues and routing points - Call classification and control - Inbound/outbound call handling |
| Topic 5: Integration & Interoperability | 15% | - Integration with Genesys Framework - Media control and signaling management - Protocol translation and interworking - Connection to third-party SIP endpoints |
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