- Exam Code: L4M8
- Exam Name: Procurement and Supply in Practice
- Updated: Sep 07, 2026
- Q & A: 198 Questions and Answers
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| Section | Weight | Objectives |
|---|---|---|
| Sourcing Process & Supplier Management | 25% | - Stages of strategic sourcing
|
| Whole Life Asset & Cost Management | 25% | - Total cost of ownership concept
|
| Ethics, Responsibility & Compliance | 25% | - Ethical and responsible sourcing application
|
| Application of Procurement Cycle | 25% | - Key stages of procurement cycle in practice
|
Question 1
(a) Describe a supplier evaluation approach that HFS could use to select a bidder using the table provided, including a proposal for an appropriate weighting method for scoring the bidders.
(10 marks)
(b) Recommend and justify which ONE of the bidders should be awarded the contract and why each of the three other bids should be rejected.
(15 marks)
Heart Financial Services
Heart Financial Services (HFS) is a medium-sized private sector financial services company, with a iarge office headquarters m the suburbs of a major city. HFS has just received the bids shown below in response to an invitation to tender for a five-year contract to provide cleaning services for this office building.
in the past five years, HFS paid €160,000 for these cleaning services: but HFS was not satisfied with the quality of Cleaning service that was provided. The existing cleaning contractor. DuffOean. was getting to the end of the contract and had not bid this time.
Bid price (5 year contract) International Organization for Standardization: ISO 9000 certification Investors in People (IIP) certification International Labour Organization: (ILO) certification International Organization for Standardization: ISO 14000 certification Associated Cleaning (A): €120.000 No Yes NO No Brlght'N'Clean (B): €135.000 No Yes Yes No CleenKwik (C): €132.000 Yes Yes Yes Yes Doubleshine (D): €M2.000 No No No No
Question 2
Why do some specifications need to adapt?
Question 3
Describe a situation where amendment or an addendum would need to be created
Question 4
Describe five types of contract terms that a procurement professional should create with a supplier when forming an agreement.
Question 5
What are the four methods that can be used to try to resolve dispute?
Solutions:
| Question 1 Answer: Only visible for members | Question 2 Answer: Only visible for members | Question 3 Answer: Only visible for members | Question 4 Answer: Only visible for members | Question 5 Answer: Only visible for members |
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