- Exam Code: MB-260
- Exam Name: Microsoft Customer Data Platform Specialist
- Updated: Jul 21, 2026
- Q & A: 120 Questions and Answers
There is a bundle of benefits after the MB-260 Exam. The candidate can get the following benefits after the Microsoft MB-260 Certification Exam
Experience: The candidate will be able to get the experience of working in the related field.
Increased salary: The candidate will be able to earn more in the next few years.
Recognition: The candidates will be recognized by the employer as the expert in the area of Customer Experience Management and Dynamics 365.
Higher salary: It will increase the salary of the candidate by about 15%. MB-260 Dumps gives you the information about the salary of the Microsoft MB-260 Certified professional.
Job Security: The candidate will be able to work for organizations in the related field.
Career Advancement: The candidate will be able to work in an organization that provides a better career opportunity.
Hiring Opportunities: The candidate will be able to get the opportunity to work in an organization that provides better career opportunities.
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-260
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| Sample Questions | Microsoft Customer Data Platform Specialist Sample Questions |
| Schedule Exam | Pearson VUE |
| Duration | 120 mins |
| Number of Questions | 40-60 |
| Books / Training | Course MB-260T00: Microsoft Customer Data Platform Specialty |
| Exam Code | MB-260 |
| Exam Name | Microsoft Certified - Customer Data Platform Specialty |
| Exam Price | $165 (USD) |
| Passing Score | 700 / 1000 |
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Candidates for this exam implement solutions that provide insights into customer profiles and that track engagement activities to help improve customer experiences and increase customer retention.
Candidates should have firsthand experience with Dynamics 365 Customer Insights and one or more additional Dynamics 365 apps, Power Query, Microsoft Dataverse, Common Data Model, and Microsoft Power Platform. They should also have direct experience with practices related to privacy, compliance, consent, security, responsible AI, and data retention policy.
Candidates need experience with processes related to KPIs, data retention, validation, visualization, preparation, matching, fragmentation, segmentation, and enhancement. They should have a general understanding of Azure Machine Learning, Azure Synapse Analytics, and Azure Data Factory.
The English language version of this exam will be updated on July 26, 2022. Please download the skills measured document below to see what’s changing. If a localized version of this exam is available, it will be updated approximately eight weeks after this date.
Passing score: 700. Learn more about exam scores.
Part of the requirements for: Microsoft Certified: Customer Data Platform Specialty
The targeted audience for the Microsoft MB-260 Exam is the IT administrators who have responsibility for deploying and supporting Microsoft Exchange Server 2007, and Microsoft SharePoint Server 2007. They are the people who install and configure the software and services and are responsible for maintaining and managing the data and information stored in the various Microsoft products. MB-260 Dumps recommend those individuals who want to work in the area of Customer Experience Management and are working in the area of Customer Experience Management and Dynamics 365. They are the individuals who have the responsibility for designing and implementing solutions that improve the overall experience of customers. The candidate may also be the individuals who have job titles like solution architect, data analyst, or solution designer.
| Section | Weight | Objectives |
|---|---|---|
| Configure measures and segments | 15-20% | - Create and manage measures - Define segment logic - Apply filters and conditions |
| Configure third-party connections and exports | 5-10% | - Set up data destinations - Export data to external systems - Integrate with Dynamics 365 apps |
| Implement AI predictions | 5-10% | - Configure built-in models
|
| Create customer profiles through data unification | 35-40% | - Define match rules - Verify unified profiles - Manage relationships and activities - Configure merge policies |
| Administer Customer Insights - Data | 5-10% | - Manage environment settings - Ensure data privacy and consent - Monitor data refreshes - Apply security and compliance policies |
| Design Dynamics 365 Customer Insights - Data solutions | 5-10% | - Describe functionality and components
|
| Ingest data into Customer Insights - Data | 10-15% | - Connect to data sources
|
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