Salesforce Plat-Con-201 Exam : Salesforce Certified Omnistudio Consultant

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Salesforce Plat-Con-201 Exam Syllabus Topics:

Salesforce Certified Omnistudio Consultant Sample Questions:

1. A company plans to use OmniScript to digitally transform Its business. During the discovery phase of the project the team reviews all of the business processes including the Individual steps of each process. As a result of analysis, it is clear that many processes need to update contact data at different points in the process.
What solution should the consultant recommend to efficiently meet these requirements?

A) Create a FlexCard for contacts, and add an Update Contact Details OmniScript as an action.
B) Create an Integration Procedure to update contact data with "Chain OnStep" enabled and invoke it from all OmniScripts.
C) Create an OmniScript to update contact data and invoke it when other OmniScripts complete.
D) Create an OmniScript that uses the reusable property to update contact data and embed it In other OmniScripts.

2. A business wants to transform an existing process into a digital interaction using OmniScript. The process includes several steps. Some steps apply to all users, and other steps only apply to users depending on their responses to certain questions. The business does not want all users to have to go through all the steps.
Which OmniScript feature should the consultant recommend to meet this requirement?

A) Conditional Views
B) Script Configuration
C) Script Profiles
D) User Roles

3. which Action element redirects the user outside an LWC OmniScript?

A) Response
B) Post to Object
C) Done
D) Navigate

4. A company is creating a FlexCard for agents to respond to account inquiries. The company has decided to lim actions on the card to the three most frequent and important actions users typically take.
Based on the user analysis exhibit shown below, which three actions should appear on the card?
Choose 3 answers

A) View statements
B) Make a payment
C) View credit score history
D) Request higher limit
E) Verify a transaction

5. A company has a requirement to create a 360° view of their customers using FlexCards. At this company, customer data is stored in Salesforce but also in external legacy systems. A consultant reviews the use cases needed and recommends a FlexCard canvas that contains multiple child cards inside the state of a parent FlexCard.
What is the advantage of embedding multiple child cards in this scenario?

A) Enables the FlexCard to be used on a community page
B) Enables easier global styling changes
C) Allows conditional views with the Toggle element on each child card
D) Allows multiple data sources to be used

Solutions: