Salesforce Sales-Con-201 Exam : Salesforce Certified Sales Cloud Consultant

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Salesforce Sales-Con-201 Exam Syllabus Topics:

Salesforce Certified Sales Cloud Consultant Sample Questions:

1. Cloud Kicks wants to implement a methodology to determine which current leads have the most in common with leads that have successfully been converted in the past.
How should the consultant meet this requirement?

A) Use Lead Conversion Reporting.
B) Create Cadence Steps.
C) Use Einstein Lead Scoring.

2. Universal Containers is growing its international business. Domestic sales reps believe that the standard price book has too many records reflecting different currencies and country-specific product variations. What should the consultant recommend to improve usability for sales reps?

A) Update the product naming conventions to Include the currency In the product name.
B) Use separate product catalogs for domestic and international customers.
C) Use custom price books for domestic and International customers.

3. At Cloud Kicks (CK), each sales rep is assigned a sales ops specialist and a sales engineer. CK wants to ensure that the assignedsales ops specialist and sales engineer have appropriate access to Accounts and Contacts. The organization-wide defaults (OWD) for Contact are set to
'Controlled by Parent'. Which solution should the consultant recommend to share Contacts?

A) Change the Contact OWD to Private and create sharing rules to grant visibility.
B) Set up Account Teams with defaults for each sales rep.
C) Add the Sharing button to the page layout so sales reps can share Contacts.

4. Cloud Kicks needs to integrate Salesforce with an external ERP system to sync Order data in near real-time. What should the consultant recommend evaluating first?

A) Middleware/integration platform (e.g., MuleSoft) and API strategy
B) Chatter posts to notify ERP team
C) Manual CSV export/import daily

5. Universal Containers (UC) hired a consulting company to implement Sales Cloud. This will be the third CRM application UC has used in the past years. Employees have failed to adopt the previous two applications. Which step should be part of UC's plan to help drive adoption of Sales Cloud?

A) Identify change management champions.
B) Revoke user access to legacy systems.
C) Implement User Acceptance Testing (UAT).

Solutions: