Avaya 3303 Exam : Avaya Proactive Contact Implementation and Maintenance Exam

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Avaya 3303 Exam Syllabus Topics:

Avaya Proactive Contact Implementation and Maintenance Sample Questions:

Question 1

Your mid-tier database is not available on the network. From a secondary dialer in the pod, the database server cannot be pinged.
How would you resolve the issue?

A. Verify if the host name is correct in the nsswitch.conf file.
B. Verify if the IP address is correct in the hosts.conf file.
C. Verify if the IP address is correct in the dns.conf file.
D. Verify if the domain name is correct in the resolv.conf file.

Question 2

A business has a three dialer pod (one primary and two secondary) and ten supervisor workstations. How many Java processes should be running while checking mid-tier services (check_mts)?

A. 10
B. 14
C. 13
D. 4
E. 3

Question 3

Which two statements describe what the LATELIST/LATEMARK feature does? (Choose two.)

A. Mark duplicate records as unable to be called.
B. Retain the ENTRYDATE field on consecutive day's downloads, and if desired, mark a record un-callable after x days on the system.
C. Retain historical calling statistics for the last five attempts on each phone on consecutive day'sdownloads (e.g. date and time of call and completion code).
D. Retain recall configuration data set on account on consecutive day's download.
E. Copy missing records from the prior day's calling list to the newly downloaded calling list.

Question 4

When opening the Configuator dialog box in Health Manager, what information is required?
(Choose three.)

A. Database Server Details
B. WebLM Server Details
C. Secondary Proactive Contact Details
D. Primary Proactive Contact Details
E. Email Server Details

Question 5

Which three files must be configured as part of the switch configuration on the CPU? (Choose three.)

A. dgcreate.cfg
B. master.cfg
C. dgswitch.cfg
D. locale.cfg
E. opmon.cfg

Solutions: