Avaya 6201.1 Exam : Avaya Contact Center on Avaya Aura(TM) Communication Manager and Avaya Call Management System Implementation Exam

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Avaya 6201.1 Exam Syllabus Topics:

Avaya Contact Center on Avaya Aura(TM) Communication Manager and Avaya Call Management System Implementation Sample Questions:

1. Which three are settings for Vector Variables? (Choose three)

A) Assignment
B) Length
C) Action
D) Scope
E) Stop Position

2. CMS Supervisor user forgot their password.
What must he do to reset a password in CMS?

A) Log in as root and execute the password command for that user.
B) Log in as a CMS administrative user and execute the paaswd command for that user.
C) Perform a manual login from CMS Supervisor and execute the passwd command for that user.
D) Write permission to the System Setup feature and write permission to UNIX.

3. Click the Exhibit button.

A customer's CMS link has been set up properly. After turning CMS on, the link does not come up. Based on the lines in /cms/pbx/acd1/spi.err, what is the cause for this issue?

A) CM version is not matching CMS setup.
B) CMS version is not configured an the system-parameters features farm,
C) There is no network connection to CLAN.
D) CMS version is misconfigured on the system-parameters features form.

4. During implementation testing, the technician notices that the communication manager display events command shows number of entries for "Event type 30, No TTR available" upon further investigation the technician finds that the TTR has not yet been installed.
Which vector command failed (causing the Event Type 30) because there was no TTR?

A) collect-digits
B) converse-on
C) queue-to
D) route-to-digits

5. After configuring a CMS system, which log file needs to he checked to verify set has completed successfully?

A) /var/log/cms_nstall.log
B) /tmp/install.log
C) /var/adm/messages
D) /cms/install/canfig.sog
E) /cms/install/logdir/adminlog

Solutions: