- Exam Code: 642-416
- Exam Name: Unified Communications Architecture and Design Exam
- Updated: Aug 23, 2026
- Q & A: 58 Questions and Answers
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| Section | Weight | Objectives |
|---|---|---|
| Network Infrastructure and QoS | 20% | - IP network requirements for UC - Quality of Service (QoS) design - WAN and LAN considerations |
| Conferencing and Collaboration Design | 20% | - Mobility and remote access solutions - Audio/video conferencing infrastructure - Presence and messaging integration |
| Requirements Gathering and Analysis | 20% | - User and endpoint requirements - Business and technical requirements assessment - Network infrastructure readiness evaluation |
| High Availability and Security | 15% | - Disaster recovery planning - Redundancy and failover strategies - UC security architecture |
| Call Control Architecture Design | 25% | - CUCM deployment models - Clustering and redundancy design - Dial plan architecture |
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