- Exam Code: 642-416
- Exam Name: Unified Communications Architecture and Design Exam
- Updated: Aug 23, 2026
- Q & A: 58 Questions and Answers
Cisco Unified Communications Architecture and Design : 642-416
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Cisco 642-416 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Requirements Gathering and Analysis | 20% | - User and endpoint requirements - Network infrastructure readiness evaluation - Business and technical requirements assessment |
| Network Infrastructure and QoS | 20% | - IP network requirements for UC - WAN and LAN considerations - Quality of Service (QoS) design |
| Conferencing and Collaboration Design | 20% | - Mobility and remote access solutions - Presence and messaging integration - Audio/video conferencing infrastructure |
| High Availability and Security | 15% | - UC security architecture - Disaster recovery planning - Redundancy and failover strategies |
| Call Control Architecture Design | 25% | - Clustering and redundancy design - Dial plan architecture - CUCM deployment models |
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