Cisco 642-832 Exam : Troubleshooting and Maintaining Cisco IP Switched Networks (TSHOOT)

642-832
  • Exam Code: 642-832
  • Exam Name: Troubleshooting and Maintaining Cisco IP Switched Networks (TSHOOT)
  • Updated: Sep 12, 2026
  • Q & A: 70 Questions and Answers

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Cisco 642-832 Exam Syllabus Topics:

SectionObjectives
Layer 2 Technologies- Spanning Tree Protocol (STP)
  • 1. STP root bridge issues
    • 2. Port states and convergence problems
      - VLANs and Trunking Troubleshooting
      • 1. VLAN membership and access port problems
        • 2. 802.1Q trunk configuration issues
          Infrastructure Services and Maintenance- Device Management
          • 1. SNMP and Syslog troubleshooting
            • 2. Remote access (SSH/Telnet) issues
              - IP Services Connectivity
              • 1. DHCP and DNS resolution problems
                Layer 3 Routing Technologies- OSPF Troubleshooting
                • 1. Area mismatch and route propagation issues
                  • 2. Neighbor adjacency failures
                    - EIGRP Troubleshooting
                    • 1. Neighbor relationships
                      • 2. DUAL algorithm and route selection issues
                        IP Services- NAT and ACL Issues
                        • 1. NAT overload configuration errors
                          • 2. ACL blocking legitimate traffic
                            - First Hop Redundancy Protocols
                            • 1. HSRP active/standby failures

                              Cisco Troubleshooting and Maintaining Cisco IP Switched Networks (TSHOOT) Sample Questions:

                              Question #1

                              What is the result of configuring the logging console warning command?

                              • A. The logging console warning command needs to be followed in the configuration with logging buffered byte size to specify the message buffer size for the console.
                              • B. Only warning messages will be logged on the console.
                              • C. Messages with a severity level of 4 and higher will be logged to all available TTY lines.
                              • D. Warning, error, critical, and informational messages will be logged on the console.
                              • E. Warning, critical, alert, and emergency messages will be logged on the console.
                              Reveal Solution  Discussion  0

                              Correct Answer: E  🗳️

                              Question #2

                              The implementations group has been using the test bed to do a `proof-of-concept' that requires both Client 1 and Client 2 to access the WEB Server at 209.65.200.241. After several changes to the network addressing, routing scheme, DHCP services, NTP services, layer 2 connectivity, FHRP services, and device security, a trouble ticket has been opened indicating that Client 1 cannot ping the 209.65.200.241 address.
                              Use the supported commands to isolated the cause of this fault and answer the following questions.
                              What is the solution to the fault condition?


                              Client is unable to ping IP 209.65.200.241

                              • A. In Configuration mode, using the interface range Fa 1/0/1 2, then no switchport port-security interface configuration commands.
                              • B. In Configuration mode, using the interface range Fa 1/0/1 2, then no switchport port-security interface configuration commands. Then in exec mode clear errdisable interface fa 1/01 2 vlan 10 command
                              • C. In Configuration mode, using the interface range Fa 1/0/1 2, then no switchport port-security, followed by shutdown, no shutdown interface configuration commands.
                              • D. In Configuration mode, using the interface range Fa 1/0/1 2, then no switchport port-security interface configuration commands. Then in exec mode clear errdisable interface fa 1/0/1, then clear errdisable interface fa 1/0/2 commands.
                              Reveal Solution  Discussion  0

                              Correct Answer: C  🗳️

                              Question #3

                              The implementations group has been using the test bed to do a `proof-of-concept' that requires both Client 1 and Client 2 to access the WEB Server at 209.65.200.241. After several changes to the network addressing, routing scheme, DHCP services, NTP services, and FHRP services, a trouble ticket has been opened indicating that Client 1 cannot ping the 209.65.200.241 address.
                              Use the supported commands to isolated the cause of this fault and answer the following questions.
                              The fault condition is related to which technology?

                              • A. Switch-to-Switch Connectivity
                              • B. Access Vlans
                              • C. VLAN ACL / Port ACL
                              • D. Switch Virtual Interface
                              • E. Port Security
                              • F. NTP
                              Reveal Solution  Discussion  0

                              Correct Answer: A  🗳️

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                              Question #4

                              Topic 13, Ticket 11 : IPV6 OSPF
                              Topology Overview (Actual Troubleshooting lab design is for below network design)
                              Client Should have IP 10.2.1.3
                              EIGRP 100 is running between switch DSW1 & DSW2
                              OSPF (Process ID 1) is running between R1, R2, R3, R4
                              Network of OSPF is redistributed in EIGRP
                              BGP 65001 is configured on R1 with Webserver cloud AS 65002
                              HSRP is running between DSW1 & DSW2 Switches The company has created the test bed shown in the layer 2 and layer 3 topology exhibits. This network consists of four routers, two layer 3 switches and two layer 2 switches. In the IPv4 layer 3 topology, R1, R2, R3, and R4 are running OSPF with an OSPF process
                              number 1.
                              DSW1, DSW2 and R4 are running EIGRP with an AS of 10. Redistribution is enabled where necessary.
                              R1 is running a BGP AS with a number of 65001. This AS has an eBGP connection to AS 65002 in the
                              ISP's network. Because the company's address space is in the private range.
                              R1 is also providing NAT translations between the inside (10.1.0.0/16 & 10.2.0.0/16) networks and outside
                              (209.65.0.0/24) network.
                              ASW1 and ASW2 are layer 2 switches.
                              NTP is enabled on all devices with 209.65.200.226 serving as the master clock source.
                              The client workstations receive their IP address and default gateway via R4's DHCP server.
                              The default gateway address of 10.2.1.254 is the IP address of HSRP group 10 which is running on DSW1
                              and DSW2.
                              In the IPv6 layer 3 topology R1, R2, and R3 are running OSPFv3 with an OSPF process number 6.
                              DSW1, DSW2 and R4 are running RIPng process name RIP_ZONE.
                              The two IPv6 routing domains, OSPF 6 and RIPng are connected via GRE tunnel running over the
                              underlying IPv4 OSPF domain. Redistrution is enabled where necessary.
                              Recently the implementation group has been using the test bed to do a `proof-of-concept' on several
                              implementations. This involved changing the configuration on one or more of the devices. You will be presented with a series of trouble tickets related to issues introduced during these configurations. Note: Although trouble tickets have many similar fault indications, each ticket has its own issue and
                              solution.
                              Each ticket has 3 sub questions that need to be answered & topology remains same.
                              Question-1 Fault is found on which device,
                              Question-2 Fault condition is related to,
                              Question-3 What exact problem is seen & what needs to be done for solution

                              Reveal Solution  Discussion  0

                              Correct Answer:

                              Solution Steps need to follow as below:
                              When we check on client 1 & Client 2 desktop we are not receiving DHCP address from R4 ipconfig ----Client will be receiving IP address 10.2.1.3
                              From Client PC we can ping 10.2.1.254....
                              But IP 10.2.1.3 is able to ping from R4, R3, R2, R1.
                              Since the problem is R1 (2026::111:1) is not able to ping loopback of DSW1 (2026::102:1).
                              Kindly check for neighbourship of routers as IPV6.... As per design below neighbourship should be present for IPV6 R1 ---R2 --- R3 --- R4--- DSW1 & DSW2 ----- Neighbourship between devices of IPV6

                              R2 IPV6 OSPF neighbourship is with R1

                              R3 IPV6 OSPF neighbourship is with R4

                              As per above snapshot we cannot see IPV6 neighbourship between R2 & R3 when checked interface configuration ipv6 ospf area 0 is missing on R2 which is connected to R3
                              Change required: On R2, IPV6 OSPF routing, Configuration is required ipv6 ospf 6 area 0 under interface serial 0/0/0.23
                              So in ticket Answer to the fault condition will be as below for

                              Question #5

                              The implementations group has been using the test bed to do a `proof-of-concept' that requires both Client 1 and Client 2 to access the WEB Server at 209.65.200.241. After several changes to the network addressing, routing schemes, DHCP services, NTP services, layer 2 connectivity, FHRP services, and device security, a trouble ticket has been opened indicating that Client 1 cannot ping the 209.65.200.241 address.
                              Use the supported commands to isolated the cause of this fault and answer the following questions.
                              On which device is the fault condition located?

                              • A. R3
                              • B. R4
                              • C. ASW1
                              • D. R1
                              • E. DSW2
                              • F. R2
                              • G. DSW1
                              Reveal Solution  Discussion  0

                              Correct Answer: D  🗳️

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