- Exam Code: 7004.1
- Exam Name: Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam
- Updated: Aug 24, 2026
- Q & A: 66 Questions and Answers
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| Section | Weight | Objectives |
|---|---|---|
| System Maintenance & Operations | 25% | - Backup and recovery procedures - Software upgrades and patching - System monitoring and performance management |
| Configuration & Feature Management | 25% | - Dial plan and routing configuration - User and station administration - Feature activation and management |
| Troubleshooting & Diagnostics | 20% | - Network and signaling problems - Call processing issues - Fault isolation methodology |
| System Architecture & Overview | 20% | - CS1000 platform components - Hardware and software versions - Avaya Aura integration |
| Security & System Integrity | 10% | - Access control and user rights - Security best practices |
1. What new prompt is added to an IP set configuration to allow for assigning a set for Zone Based Doling?
A) the ZONE prompt
B) the NUMZONE prompt
C) the ZBO prompt
D) the DIALPLAN prompt
2. Click the Exhibit button.
A customer's dialing requirement, listed below, require that all station users assigned an NCOS of 3 and Class of Service of Conditionally Toll Denied (CTD) be able to place toll calls from the United States to Australia.
Australia Country Code: 61
NCOS of 3 has an FRL of 3
Expensive Routers are not being used
With reference to the exhibit, which table will allow all station users to be able to place these toll calls?
A) Provisioning Table C
B) Provisioning Table D
C) Provisioning Table B
D) Provisioning Table A
3. Click the Exhibit button.
You are responsible for maintaining a small Communication Server 1000 RIs. 7 x SA system. The customer decided against using Basic Automatic Route Selection (BARS) for call routing. They are now reporting that the user of extension 2001 is blocked when attempting to dial local call using the COT access code.
Based on the exhibit, what adjustments should be made to the system to allow the user of extension 2001 to dial local calls only by directly accessing the COT Route?
A) Change the Class of Service of extension 2001 to Semi Restricted (SRE) and leave the TGAR setting of two (2) on the COT Route.
B) Change the Class of Service of extension 2001 to Conditionally Unrestricted (CUN), leave the TGAR setting of two (2) on the COT Route.
C) Change the TGAR of the COT Route to zero and change the Class of Service setting of extension 2001 to Conditionally Toll Denied (CTD)
D) Change the TGAR of extension 2001 to zero and leave the Class of Service setting of Toll Denied (TLD) on extension 2001.
4. Click the Exhibit button.
A customer requires that Distinctive Ringing on a route be allowed.
Which programming within the Customer Data Block (LD 15) indicates the number of times the call receive a distinctive ring before redirection?
A) DFN0, DFN1, and DFN2
B) CRTO, CRT1, and CRT2
C) FNA0, FNA1, and FNA2
D) RNGO, RNG1, RNG2
5. When attempting to program Zone Based Dialing through Element Manager, the user is unable to access the Dialing Configuration Page.
What needs to be configured before the Dialing Configuration Page can be accessed, assuming the ZBN_PACKAGE (420) is already installed?
A) Number Zones need to be configured
B) Nothing, Zone Based Dialing cannot be configured in Element Manger.
C) The ZBN_PACKAGE (420) needs to be disabled.
D) The CDP dialing plan needs to be programmed.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: A |
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