- Exam Code: BCP-620
- Exam Name: Designing and Deploying a BlackBerry Solution in A Microsoft Exchange Environment
- Updated: Aug 18, 2026
- Q & A: 118 Questions and Answers
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| Section | Weight | Objectives |
|---|---|---|
| Maintenance, Monitoring and Troubleshooting | 20% | - Backup and recovery - Monitoring services and tools - Common issues and resolution |
| Integration with Microsoft Exchange Environment | 25% | - Service account permissions - Messaging and collaboration integration - Exchange Server compatibility |
| Installation and Configuration | 20% | - BES installation procedures - Component configuration - Network and security settings |
| BlackBerry Enterprise Server (BES) Architecture and Planning | 20% | - Database and server sizing - Design for scalability and high availability - Infrastructure requirements |
| Security and Policy Management | 15% | - IT policy implementation - Encryption and authentication - Compliance and access control |
1. What is one of the functions of the BlackBerry Monitoring Service? (Choose one)
A) Monitors 10000 BlackBerry device users with a single monitoring service
B) Monitors multiple BlackBerry domains
C) Monitors for compliance
D) Monitors custom thresholds
2. During installation, the administrator decides to install Microsoft SQL Server Express with the BlackBerry Enterprise Server. Which statement is true regarding SQL permissions assigned to the Windows account during installation in order to complete the setup successfully? (Choose one)
A) Security administrator permission must be added
B) System administrator permission must be added
C) The level of permission is dependent upon the components being installed
D) The current permissions assigned are sufficient
E) Server administrator permission must be added
3. Since the sales application is mission-critical, what can be done to ensure its content is always delivered to the BlackBerry device users? (Choose one)
A) Configure one primary pool of BlackBerry MDS Connection Services
B) Create a pool of BlackBerry MDS Integration Services
C) Configure a secondary pool of BlackBerry MDS Connection Services
D) Put the MDS Integration Service Database in a separate server
4. In the BlackBerry Resource Kit, which tool is used to help identify message delay issues with the BlackBerry Enterprise Server? (Choose one)
A) MailFlow.exe
B) pending.exe
C) MessageLatency.exe
D) MessageFlow.exe
E) MsgTime.exe
5. What is the minimum software operating system required to install an extra BlackBerry Administration Service at the Vancouver site? (Choose one)
A) Windows 2003 SP1 and above
B) Windows 2000 SP4 and above
C) Windows XP SP2 and above
D) Windows 2003 R2 and above
E) Windows 2000 Standard Server SP4 and above
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: D | Question # 5 Answer: A |
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