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ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:

1. Your project manager asked you for your advice. A recent project failed because the users were not satisfied with the final product, although your project manager claimed that she followed the human-centered design process. She interviewed users at the start of the project, created a first prototype and evaluated that prototype.
Which part of the human-centered design process did she miss?

A) The "iterate"-part
B) The "evaluate"-part
C) The "analyze"-part
D) The "design"-part

2. During a usability test, a user suggested that a quick search box on every page would help a lot for several of the main tasks. You added this finding to the list.
What's the correct classification for these kinds of findings?

A) Positive finding
B) Good idea
C) Functional problem
D) Usability problem

3. Which of the following is a key activity in a usability test session?

A) Talk to the participant during the completion of a task
B) Test the set up and modify the test script if needed
C) Moderate the usability test
D) Extract usability findings and recommendations

4. Which of these basic approaches to a software development project follows all key elements of human- centered evaluation?

A) Iteratively develop prototypes, perform expert reviews, and integrate found issues
B) Define requirements, develop the software, and perform acceptance test
C) Interview users, iteratively develop prototypes, and evaluate the software
D) Interview users, develop the software, and perform acceptance test

Solutions: