Pegasystems PEGAPCDC86V1 Exam : Pega Certified Decisioning Consultant (PCDC) 86V1

PEGAPCDC86V1
  • Exam Code: PEGAPCDC86V1
  • Exam Name: Pega Certified Decisioning Consultant (PCDC) 86V1
  • Updated: Aug 13, 2026
  • Q & A: 60 Questions and Answers

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Pegasystems PEGAPCDC86V1 Exam Syllabus Topics:

SectionWeightObjectives
Engagement Policies13%- Define engagement policies
- Create engagement strategies
Decision Strategies25%- Design and build decision strategies
- Implement eligibility rules
- Use predictive models
- Simulate and test strategies
Channels10%- Real-time containers
- Third-party integration
- Email offer delivery
Next-Best-Action Concepts8%- Always-on outbound fundamentals
- One-to-one customer engagement
- Contact center value optimization
- Define starting population
AI and Arbitration8%- AI-based prioritization
- Business rule prioritization
- Action arbitration logic
Actions and Treatments15%- Define and manage customer actions
- Web offer presentation
- Outbound action configuration
Contact Policy and Volume Constraints13%- Prevent action overexposure
- Tracking periods for policies
- Outbound volume limiting

Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:

1. U+ Bank, a retail bank, follows all engagement policy best practices to present credit card offers on their website. The bank has introduced a new credit card offer, the Rewards card. Anna, an existing customer, currently holds a higher value card. Premier Rewards, and does not see the new Rewards card offer.
What condition possibly prevents Anna from seeing the new Rewards card offer?

A) Eligibility
B) Suppression rules
C) Applicability
D) Suitability


2. DRAG DROP
A financial institution wants to add a new tracking period to track its customers' response over 15 days in various channels. Once the response is tracked, they want to suppress the credit card actions if customers ignore it three times within 15 days.
Put the steps in the correct order to implement this task.


3. Myco, a telecom company, has recently implemented Pega Customer Decision Hub. Now, the company wants to move away from traditional marketing and leverage the always-on outbound capabilities.
What artifact do you configure to translate the traditional segments used to identify the target audience?

A) Contact policies
B) Segmentation
C) Audience
D) Engagement policies and Arbitration


4. In a Decisioning Strategy, which decision component is required to enable access to the Customer properties like age, income, etc.?

A) Proposition Data
B) None, properties are available
C) Data Import
D) Set Property


5. U+ Bank uses a scorecard rule in a decision strategy to compute the mortgage limit for a customer. U+ Bank updated their scorecard to include a new property in the calculation: customer income.
What changes do you need to make in the decision strategy for the updated scorecard to take effect?

A) Remap the scorecard property in the decision strategy for the change to take effect.
B) A new proposition filter needs to be configured in the strategy to filter on customer income.
C) Add a new Group By component for the mortgage limit calculation.
D) The score calculation is independent of the strategy and no change is required.


Solutions:

Question # 1
Answer: D
Question # 2
Answer: Only visible for members
Question # 3
Answer: D
Question # 4
Answer: D
Question # 5
Answer: B

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