Nokia SDM_2002001030 Exam : SDM Certification - PS NSOP

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Nokia SDM_2002001030 Exam Syllabus Topics:

Nokia SDM Certification - PS NSOP Sample Questions:

1. Which statement is MOST complete in describing the Network Operations Business Manager role in an Outsourced delivery?

A) Management of the (G)NOC and Field Maintenance functions within the defined scope.
B) Management of the Resources, 3rd Parties and interfaces to other internal business lines.
C) Management of the (G)NOC, Field Maintenance and Optimisation functions.
D) End to End management of the operated network according to the defined scope.

2. Which Network Operations process utilises the majority of resources?

A) Performance Management.
B) Configuration Management.
C) Alarm Monitoring
D) Fault Management.

3. Why is it important to record changes in scope, schedule or cost?

A) To ensure NSN is able to fulfill its contractual obligations satisfactorily over the contract life cycle.
B) To maintain the profitability of the business case for NSN.
C) To ensure customer satisfaction.
D) To ensure that change management can approve the changes.

4. What are the advantages of the GNOC service provided by NSN; And how can we use these advantages to improve the GNOC business?

A) NSN NOC service advantages are the know-how of the NOC personnel and capability of managing OL
B) Utilisation of best practices based on global delivery, know-how and a common resource pool, increasing NSN's competitive business capability and improvement of the customer business through leveraging the Operations Model. Enabling centralisation of investments and improvements.
C) Advantages of the NSN NOC services compared to our competitors are lower delivery costs, centralised investments and improvements (Process & Tools) also bring global value. NSN Business Management know-how can be used to identify areas of improvement.
D) The capability of managing contract and price can be used to improve the NOC business.
E) NSN NOC service advantages compared to our competitors are faster set up of the NOC center and lower cost of the network management. The capability to reduce the NOC set up time can be used to improve the NOC business.

5. In an NSN BOT Case, the NI Project Team has informed you, "The NwOPs Field Operations Manager", that a logistics delivery will be one week late further delaying the NSN roll-out which is well behind schedule. They are requesting your support, which is the BEST recommendation?

A) Utilise the Operational spares to resolve the issue; but at the same time jeopardizing the operational network.
B) Tell NI to present a new roll-out plan to the customer and apologise for the delay which is outside of your control.
C) Use parts from low priority operational sites to ensure the high priority sites affected can be put on air.
D) Tell NI to inform the customer of our options and ask them which they prefer.

Solutions: