Avaya APSS Avaya Solutions for Midsized Customers Online Test : 46150T

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Avaya 46150T Exam Syllabus Topics:

Avaya APSS Avaya Solutions for Midsized Customers Online Test Sample Questions:

1. Which of the following customer concerns are related to meeting the needs of a mobile workforce? (Select two.)

A) Simplifying management
B) Work from anywhere
C) Bring Your Own Device (BYOD)
D) Customer Satisfaction
E) Driving efficiencies

2. Customers implementing Avaya Contact Center Select can choose_______or_______as their agent interface.

A) Agent Desktop
B) Avaya IX TM Meetings
C) Avaya IX TM Workplace
D) Avaya IX TM Workspaces browser

3. The _______________ licensing model is based on the number of concurrent agents logged in.

A) Power
B) Core
C) Workforce Management Named User
D) Concurrent

4. Which of the following statements is TRUE regarding Avaya Contact Center Select? Avaya Contact Center Select. (Select three.)

A) Offers only simple inbound voice call routing and reporting
B) Scales to advanced enterprise-grade features and integration with Avaya and 3rd party solutions
C) Provides rapid deployment targets
D) Supports the distribution of on-premise and remote agents and supervisors
E) Is built for Avaya IX TM Workforce Engagement Select

Solutions: