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Pegasystems PEGACPBA24V1 Exam Syllabus Topics:
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NEW QUESTION # 28
A purchase request case is created by an employee. After submitting, the case is assigned to the manager for review. If approved, the case is assigned to the Accounts Payable department where an agent will review and, pending audit, will approve payment.
To determine what type of routing to apply to each assignment, what question do you ask yourself?
Response:
- A. Can the work be delegated to other users?
- B. Is any special correspondence needed?
- C. Who should do the work?
- D. How long does the work take to complete?
Answer: C
NEW QUESTION # 29
The UCom shopping website decides to share an update on order acceptance and the expected delivery time of the product. Which automation step is most suitable to achieve this objective?
Response:
- A. Update case
- B. Push notification
- C. Send notification
- D. Post to pulse
Answer: C
NEW QUESTION # 30
Drag the term from the bottom to best match each of the three components of DevOps.
Solution:
Determine whether the given solution is correct? Response:
- A. Correct
- B. Incorrect
Answer: A
NEW QUESTION # 31
Which two statements are true regarding approvals?
(Choose Two)
Response:
- A. Users must be logged in to the application to provide approval.
- B. A user can approve a purchase request through a mobile notification.
- C. Approval Steps must be configured to go to a specific user.
- D. You can configure a Stage change to occur when a user provides approval.
Answer: B,D
NEW QUESTION # 32
The goal milestone in a service level defines that amount of time _______.
Response:
- A. in which the case or step should be completed
- B. in which the case or step must be completed
- C. allowed for a user to advance to the next stage
- D. allowed before an assignment is considered overdue
Answer: A
NEW QUESTION # 33
Select the correct term from the available choices.
Solution:
Determine whether the given solution is correct? Response:
- A. Correct
- B. Incorrect
Answer: A
NEW QUESTION # 34
Identify three benefits that an operator record provides to a Pega Platform application.
(Choose Three)
Response:
- A. Unrestricted application access.
- B. Defined skill set.
- C. Access to a shared Work Queue
- D. Unique password.
- E. Association with a Persona.
Answer: B,C,D
NEW QUESTION # 35
You are configuring an accident claim case with two child cases for an automobile insurance company, as shown in the following figure:
The business requirement changes to allow the parent case to continue independently of the child case processes, w do you configure the Wait step for this requirement?
- A. Configure the step so that users can continue with the parent case process regardless of child case status.
- B. Configure the step to continue the parent case when the child cases reach the payment pending review status.
- C. Configure the step so that only one child case must be resolved before the parent case can continue.
- D. Configure the step to continue the parent case when the child cases reach auditor approval.
Answer: A
Explanation:
To configure a parent case to continue independently of its child cases, you need to adjust the Wait step settings in the parent case. By configuring the Wait step so that users can continue with the parent case process regardless of the child case status, the parent case does not need to wait for the child cases to reach a certain status or be resolved. This allows for parallel processing where the parent case progresses independently of the child cases.
Reference: Pega Academy - Wait Step: The Wait step in a case lifecycle is used to pause the processing of a case until a specific condition is met. Adjusting the wait condition allows the parent case to proceed independently of the child cases.
NEW QUESTION # 36
Consider the following user story: As an account owner, I want to be able to add a member to my account so I can give the member temporary access. Which two questions help you define the fields for the user view?
(Choose two.)
- A. Will field information about the temporary member be stored in an external database?
- B. What fields does the account owner need to see to be able to add a temporary member?
- C. Do the fields about the temporary member needs to be displayed in multiple languages?
- D. How do the fields for the temporary member needs to be displayed?
Answer: B,D
NEW QUESTION # 37
Which two options are available when configuring a View?
(Choose Two)
Response:
- A. add new fields to the View.
- B. Reuse saved Views.
- C. Create a new data object.
- D. Create a new field that uses a calculation function.
Answer: A,B
NEW QUESTION # 38
After an auto accident claim is submitted, a claims adjuster is assigned to the case. The claims adjuster reviews the policy of the claimant to verify coverage.
The claims adjuster then begins an accident investigation. If the claim is denied, an appeals process is initiated. When the investigation is complete, a determination of fault is made, and then the accident claim is settled.
Select the case life cycle design that most closely follows the guidelines for identifying and naming stages.
- A. Option A
- B. Option C
- C. Option D
- D. Option B
Answer: D
NEW QUESTION # 39
Javi is a Pega Business Architect (BA) working on a project redesigning a fraud resolution process. Stakeholders from the Business team want the Manager of the Fraud department to continue manually distributing tasks to the CSRs. But both Javi and the IT team, understanding the Workflow Automation capabilities of Pega Platform, know that the task routing can be automated using business logic.
What skill must Javi use to get the Business team to incorporate IT's proposed solution into the business process?
Response:
- A. Analytical
- B. Change management
- C. Process Design
- D. Communication and facilitation
Answer: D
NEW QUESTION # 40
What is a benefit of Pega Platform low-code development?
- A. Pega Platform low-code development tools create the code for you.
- B. The UI of Pega Platform allows only low-code users to build applications.
- C. Pega Platform makes low-code development easy for very simple applications only.
- D. Pega Platform low-code development increases both productivity and IT involvement.
Answer: A
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
This question evaluates the benefits of Pega's low-code development, a cornerstone of the CPBA curriculum, particularly in App Studio.
* A: Incorrect. Pega's low-code supports complex applications, not just simple ones. Extract: Pega Academy, App Studio: "Pega's low-code platform supports both simple and complex applications."
* B: Incorrect. Low-code reduces IT involvement, not increases it. Extract: Pega Academy, App Studio:
"Low-code empowers business users, reducing IT dependency."
* C: Correct. Low-code tools generate code automatically, simplifying development. Extract: Pega Academy, App Studio: "Pega's low-code tools automatically generate underlying code for configurations."
* D: Incorrect. The UI supports both low-code and advanced users (via Dev Studio). Extract: Pega Academy, App Studio: "App Studio supports low-code users, while Dev Studio supports advanced configurations."
:
Pega Academy, Business Architect '23 Mission, Module on App Studio.
Pega Certified Business Architect Study Guide, Version 8.8, Section on Low-Code Development.
Pega Help Documentation, App Studio Overview.
NEW QUESTION # 41
An application references the property. Customer.Address(Billing).State. What is the property mode for.Address(Billing)?
Response:
- A. Single Value
- B. Page Group
- C. Page
- D. Page List
Answer: D
NEW QUESTION # 42
The business process for an automobile insurance claim consists of the following phases:
- Submission: The customer contacts a customer service representative (CSR) to file the claim.
- Review: An adjuster reviews the claim, assesses the damages to each vehicle, and provides an estimate of the cost of repairs.
- Repair: A third party performs the repairs on each vehicle, communicating with the adjuster and customer as necessary.
- Verification: After each vehicle repair, the adjuster closes the claim.
According to Pega best practices, which phase can you implement as a child case?
Response:
- A. Verification
- B. Submission
- C. Review
- D. Repair
Answer: D
NEW QUESTION # 43
Select two ways you use Agile Workbench to add details to bug and feedback items.
(Choose Two)
Response:
- A. Use the integrated audio recording tool.
- B. Record the bugs and feedback in the case life cycle step descriptions.
- C. Use the integrated screen capture tool.
- D. Use the integrated video recording tool.
Answer: C,D
NEW QUESTION # 44
An airline has the following requirement:
A passenger requiring a service animal must document the type of animal, the size of the animal, and any relevant medical information the crew may need during the flight. The application prompts the passenger for this information when the passenger declares that they will travel with a service animal.
How do you configure the case life cycle to meet this requirement?
- A. Add a process to the case life cycle for service animal accommodation and apply a condition to determine when to run the process
- B. Create a child case for service animal accommodation to automatically resolve unless the passenger requires the accommodation
- C. Configure a stage in the case life cycle for service animal accommodation and apply a stage validation condition
- D. Apply an optional action to the appropriate stage to allow the passenger to provide the information as needed
Answer: C
NEW QUESTION # 45
As a business architect, you are asked to establish the core team for the upcoming directly capture objectives (DCO) sessions. which three roles do you invite to the dco sessions?
(choose three)
Response:
- A. subject matter experts
- B. project sponsor
- C. product owner
- D. system architect
- E. security tester
Answer: A,C,D
NEW QUESTION # 46
When applying for a credit limit increase, customers with standard credit cards must provide information in an Employment Information process. Requests from customers with Platinum credit cards automatically skip this process.
What task do you perform to implement this requirement?
- A. In the Employment Information process add a custom condition to test the card type
- B. In the Employment Information process validate card type for continued processing
- C. In the Employment Information process add an Approve/Reject step to test the card type
- D. In the Employment Information process add a card type true/false field to a user view
Answer: D
NEW QUESTION # 47
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