Community-Cloud-Consultant Free Certification Exam Material from Exam4Tests with 280 Questions
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What is the duration of the Community-Cloud-Consultant Exam
- Passing Score: 62%
- Format: Multiple choices, multiple answers
- Length of Examination: 90 minutes
- Number of Questions: 60
Salesforce Community-Cloud-Consultant Exam Syllabus Topics:
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NEW QUESTION 168
What are two advantages of setting up a custom domain for a Community? Choose 2 answers
- A. Better compatibility with DNS servers around the globe
- B. Better Search Engine Optimization
- C. Better security at domain name registrars
- D. Better company branding
Answer: B,D
NEW QUESTION 169
Universal Containers has created a new LightningCommunity in the sandbox using the partner central template. The partner Community is built using standard Lightning components, custom Lightning components, and object pages. What should the admin use to migrate changes from sandbox to production?
Select one or more of the following:
- A. Force.com IDE
- B. Metadata AP
- C. Change sets
- D. Template export
Answer: C
NEW QUESTION 170
A Salesforce Admin is launching a new Community in the Napili template for approximately one million members. The Community is built with native Community template features and is within published member limits. Which three actions should the Salesforce Admin take before the Community launches? Choose 3 answers
- A. Test the Community for member activity, including cases and articles
- B. Performance test the Community with a large number of members with increased activity
- C. Make sure customers are NOT members of other Salesforce Communities
- D. Formalize the member registration process, including automating the account assignment or person account creation
- E. Prepare for cases logged by Community members and automation around auto response, case assignment, and escalation rules
Answer: A,D,E
NEW QUESTION 171
Universal Containers is leveraging Salesforce Files and needs to make it available to customer Community users.
Which users will be able to edit and delete Salesforce Files based on their licence?
Select one or more of the following:
- A. Users with the Customer Community licence
- B. Users with the Customer Community Plus licence
- C. Users with the High Volume Customer Portal Licence
- D. Users with the Lightning External App licence
Answer: B
NEW QUESTION 172
Universal Containers adds e -commerce capability to its Community built on the Napili template. They track customer shipments in a Salesforce custom object. How should the Salesforce Admin expose customer shipment data in Community Builder?
- A. Create an object page associated to the Shipment object
- B. Clone a standard page and associate it he Shipment object
- C. Clone an object page and associate it to the Shipment object
- D. Create a standard page associated to the Shipment object
Answer: D
NEW QUESTION 173
Universal Containers (UC) has a great user interface for their Customer Community Knowledge Base. UC has multiple Communities and wants to use the same user interface for each Knowledge Base in all of these Communities. Which step should the Community Cloud consultant take to meet this requirement?
Select one or more of the following:
- A. Recreate the Knowledge Base page in all Communities
- B. Merge the Communities unto the Community that has the Knowledge Base
- C. Create a link to the Knowledge Base in all Communities
- D. Export the page and select it when creating a new page in all Communities
Answer: D
NEW QUESTION 174
Universal Containers launched a Lightning Customer Community that lists store locations through a custom object, Store Locations. Users searching for locations are unable to see any Store Locations records. Which three actions should the Community Cloud consultant takes to solve this issue?
Choose 3 answers
Select one or more of the following:
- A. Associate a tab to the Store Locations object
- B. Enable read access on the user profile to the Store Locations object
- C. Add the Store Locations object pages to the Community navigation
- D. Define the Store Locations object in the Global Search Results component
Answer: A
NEW QUESTION 175
Universal Containers needs to provide Community access to a select set of customers. Customers will NOT be asked to register.
In which two ways can a Salesforce Admin accomplish this task? Choose 2 answers.
- A. Use the Data loader to extract the customers and upload the customers to be set up as Community users.
- B. Use the Salesforce Community User API to create Community users.
- C. Use external ETL tools to extract customers and load into Salesforce.
- D. Use the Community import wizard to create users.
Answer: A,C
NEW QUESTION 176
Northern Trail Outfitters launched a Lightning Community for its partners. Partners need to see list of Opportunities when they log in to the Community. What should the Salesforce Administrator do to fulfil this request?
Select one or more of the following:
- A. Add the List View Lightning Component to the Home Page
- B. Set the Opportunity object page as the landing page in Community Builder
- C. Configure Opportunity as the default landing page in Community Settings
- D. Enable the Opportunity page as the landing page in Community Builder
Answer: A
NEW QUESTION 177
Universal Containers has the following requirements: - Enable VIP community access once a customer has reached $1 milion in revenue- Maintain customer revenue in Salesforce- All customers must have access to the general customer community- VIP customers must have access to VIP information in the community- The number of profiles in Salesforce must be limited How should the Salesforce Admin provide VIP users access to the VIP information?
- A. Create a sharing set that allows VIP customers to access VIP information.
- B. Create a permission set that has permissions to the VIP information and add it to VIPcustomers.
- C. Create a sharing rule that allows VIP customers to access VIP information.
- D. Create a profile that has permissions to the VIP information and assign it to the VIP communityusers.
Answer: B
NEW QUESTION 178
Universal Containers needs to roll out mobile access in their Community. Their Community environment is as follows:* Five active Communities* Four of the active Communities are built on the Napili template; one is built in a Visualforce/Tab container* Mobile device: Apple iPhone (i0S)What is the recommended method to ensure access of active Communities on a mobile device?
- A. Access four template -based Communities via mobile browser and Visualforce/Tab community via Salesforce1 mobile browser app
- B. Access all Communities via mobile browser using the Community URL
- C. Access four template -based Communities via Salesforce1 'OS app and Visualforce/Tab Community via mobile browser
- D. Access all Communities via Salesforce1 iOS app
Answer: A
NEW QUESTION 179
Northern Trail Outfitters launches a Community using the Customer Service Template. Community members report that they do NOT have a menu option to navigate to see their work orders. The Salesforce Admin has validated the following on the Community user profile: * users Profile has Read Access on the Work Orders Object * Users Profile has a tab visible for Work Orders Object should the Salesforce Admin do to troubleshoot this issue?
- A. Verify that the Work Order tab is under the Selected tab in Community Management.
- B. Verify that the Navigation Menu in Community Builder has "Type: Salesforce Object" and "Object Type: Work Order"
- C. Verify that the Work Order tab is under the Selected tab in Community Settings Setup.
- D. Verify that the Navigation Menu in Community Management has "Type: Salesforce Object" and "Object Type: Work"
Answer: B
NEW QUESTION 180
Universal Containers uses a third-party billing system for storing invoice records and wants to show these records on its Salesforce Partner Community.
What should a Community Cloud consultant suggest as a method of implementation?
- A. Configure Files Connect and include the external object in the global search.
- B. Create a custom Lightning Component to display the information in an iframe.
- C. Use the standard Files component and define the third-party billing system as a source.
- D. Configure Salesforce Connect and define the required External Objects.
Answer: A
NEW QUESTION 181
Universal Containers built a Community using the Customer Service Template. They want the Salesforce Admin to enable multilingual support for their Community.
Where can the Salesforce Admin configure the languages supported for this Community?
- A. Community Builder
- B. Force.com Sites
- C. Site.com Studio
- D. Community Settings
Answer: A
NEW QUESTION 182
Universal Containers (UC) has built a Community in a sandbox where it is in Active status. UC is getting ready to deploy the Community in production where it is currently Inactive. UC wants to ensure the welcome email is only sent to users after the Community is changed to Active status. Which three options should be validated to ensure the welcome email is not sent out ahead of schedule?
Choose 3 answers
Select one or more of the following:
- A. Deploy the changes to production using change sets to disable the welcome email
- B. Uncheck "Send Welcome Email" in production Workspaces before deployment
- C. Change the Community membership of sandbox Community users from Profiles to Permission Sets
- D. Add the Community user profile(s) as members of the Community before activating production
- E. Turn the sandbox Community to Inactive status before deploying the metadata to production
Answer: A,B,E
NEW QUESTION 183
During a recent review of their Partner Community, the Director of Marketing has concerns about the look and feel of the Community template they are using.
Which two individual actions should the Community Cloud consultant recommend to address this issue?
- A. Implement a custom theme for the Community.
- B. Build custom HTML pages according to Marketing specifications.
- C. Build Visualforce pages and apply custom CSS.
- D. Install a Lightning Bolt template from the AppExchange.
Answer: A,C
NEW QUESTION 184
Universal Containers needs to enhance the customer experience by providing a capability to support French and Italian languages to their Community guest users. Their Community is built using the Napilitemplate.
What two things should a Salesforce Admin do to accomplish this requirement? Choose 2 answers
- A. Add French and Italian languages to the Community using the Community Builder Page Editor
- B. Add the Language Picker Component to make French and Italian available on the Community Pages
- C. Add French and Italian to Language Settings under Admin Setup
- D. Add French and Italian languages to the Community usingSite.com configuration
Answer: A,D
NEW QUESTION 185
Universal Containers built a Community to expose Leads and Opportunities to their resellers.They set up partner accounts with two roles and granted Super User access to the Sales Executivesusers who are created at the top level of the account role hierarchy. Universal Containers has thefollowing requirements to expose dashboards to their partners: - Partners can NOT modify the dashboard- Partners only see data within their account- Partners see all the data on the partner accountHow should the Salesforce Admin fulfil these requirements?
- A. Select the \Run as logged in user option for the dashboards.
- B. Select the Sales Executive as the running user for the dashboards.
- C. Select the owner of the partner account as the running user for the dashboards.
- D. Select the Channel Manager as the running user for the dashboards.
Answer: B
NEW QUESTION 186
Universal Containers has the following requirements for its Partner Community:
* Three levels of role hierarchy for the partner users: Account Executive, Account Manager, and Account Sales Rep.
* The Partner Account Executive is able to see all of the Lead records visible to their team.
* The Partner Account Sales Rep is unable to see the Lead records owned by other Account Sales Reps, Account Managers, or Account Executives.
* Partners want to give some Account Sales Reps access to Lead records owned by other Account Sales Reps for the same partner account.
Which two steps should the Salesforce Administrator take to fulfill these requirements? (Choose two.)
- A. Enable Super User access to Contacts for users assigned to the Account Sales Rep role.
- B. Enable Super User access in Community Management.
- C. Enable Super User access in Community Settings.
- D. Enable Super User access to Contacts for users assigned to the Account Manager role.
Answer: A,C
Explanation:
Explanation/Reference:
NEW QUESTION 187
You have heard that one way to maximize your Community Engagement level is to leverage Community Reputation. After having a coffee and a biscuit you think this is a brilliant idea for your community and want to enable it right away, where do you navigate to?
- A. Setup >> Community Settings > Enable Setup and Display of Reputation Levels
- B. Setup >> All Communities > Manage > Administration > Preferences > Enable Setup and Display of Reputation Levels
- C. Setup >> All Communities > Builder > Reputation > Enable Setup and Display of Reputation Levels
- D. Setup >> All Communities > Builder > Administration > Preferences > Enable Setup and Display of Reputation Levels
Answer: B
NEW QUESTION 188
A global non-profit organization (NPO) needs to build a Community for managing disaster relief efforts. The NPO wants a basic Community with Home and Record Derail pages. As requirements evolve for each region, the Community will be customized to have regional branding and themes with new pages and components.
Which option should the Community Cloud consultant consider first to meet these requirements?
- A. Non-Profit Success Pack template
- B. Build Your Own template
- C. Help Center template
- D. Salesforce Tabs + Visualforce template
Answer: B
NEW QUESTION 189
Universal Containers uses discussions to engage with its customers and wants to pin posts to the top of the thread when a solution to question is provided. Which three options will allow Universal Containers to meet its requirements?
Choose 3 answers
- A. An authorised user can pin a post to the top of the feed
- B. Any community member can pin a post to the top of the feed
- C. The person who posted the question can select the best answer
- D. The community moderator can select the best answer
- E. The person who answered the question can select the best answer
Answer: B,C,D
NEW QUESTION 190
You are planning to launch a Customer community and many of your customers are active on Facebook and Twitter. What are the steps to enable Social Sign on in Salesforce Communities?
- A. Select OpenID Connect from the Auth Provider Options in the Setup Menu and then go into Community Builder to enable them
- B. Go into the Community Manager >> Settings >> Login and select which social networks you wish to allow for authentication.
- C. Download the Social Signon Lightning Component for each social network and then configure them in the Community Builder
- D. Select Facebook and Twitter from the pre-built connectors under Auth Providers within the setup menu and then go into Community Builder to enable them
- E. Select Facebook and Twitter from the pre-built connectors under Auth Providers within the setup menu and then go into Community Manager to enable them
Answer: E
NEW QUESTION 191
Northern Trail Outfitters has recently launched a Partner program to increase sales. The VP of Sales has the following goals:
* Drive more revenue from sales channels.
* Allow channel Partners to provide service to buyers.
* Get deal visibility in real time.
Which option should Northern Trail Outfitters consider to meet these requirements?
- A. Sales Channels for Community Cloud
- B. Direct Pricing for Community Cloud
- C. Guided Selling for Community Cloud
- D. CPQ for Community Cloud
Answer: D
NEW QUESTION 192
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