Download the Latest 220-1102 Dumps - 2023 220-1102 Exam Questions
Latest CompTIA 220-1102 Certification Practice Test Questions
CompTIA 220-1102 exam is an essential component of the CompTIA A+ certification and covers advanced topics related to computer hardware, software, networking, and security. CompTIA A+ Certification Exam: Core 2 certification is widely recognized in the IT industry and is considered a benchmark for entry-level IT professionals seeking a career in IT support or technical assistance. Passing 220-1102 exam requires in-depth knowledge and skills related to installing, configuring, and maintaining operating systems, troubleshooting software and hardware issues, and implementing security measures to protect against cyber threats.
NEW QUESTION # 224
While assisting a customer with an issue, a support representative realizes the appointment is taking longer than expected and will cause the next customer meeting to be delayed by five minutes. Which of the following should the support representative do NEXT?
- A. Arrive late to the next meeting without acknowledging the lime.
- B. Cut the current customer's lime short and rush to the next customer.
- C. Apologize to the next customer when arriving late.
- D. Send a quick message regarding the delay to the next customer.
Answer: D
Explanation:
Explanation
The support representative should send a quick message regarding the delay to the next customer. This will help the next customer understand the situation and adjust their schedule accordingly.
NEW QUESTION # 225
A network administrator is deploying a client certificate lo be used for Wi-Fi access for all devices m an organization The certificate will be used in conjunction with the user's existing username and password Which of the following BEST describes the security benefits realized after this deployment?
- A. Eavesdropping attempts will be prevented
- B. Rogue access points will not connect
- C. All Wi-Fi traffic will be encrypted in transit
- D. Multifactor authentication will be forced for Wi-Fi
Answer: D
NEW QUESTION # 226
A technician needs to recommend the best backup method that will mitigate ransomware attacks. Only a few files are regularly modified, however, storage space is a concern. Which of the following backup methods would BEST address these concerns?
- A. Grandfather-father-son
- B. Off-site
- C. Full
- D. Differential
Answer: D
NEW QUESTION # 227
A technician receives a call from a user who is unable to open Outlook. The user states that Outlook worked fine yesterday, but the computer may have restarted sometime overnight. Which of the following is the MOST likely reason Outlook has stopped functioning?
- A. Malware infection
- B. Invalid registry settings
- C. Operating system update
- D. Spam filter installation
Answer: C
Explanation:
Operating system updates can sometimes cause compatibility issues with some applications, such as Outlook, that may prevent them from opening or working properly. This can happen if the update changes some system files or settings that Outlook relies on, or if the update conflicts with some Outlook add-ins or extensions. To fix this, the technician can try some of these troubleshooting steps:
Start Outlook in safe mode and disable add-ins. Safe mode is a way of starting Outlook without any add-ins or extensions that may interfere with its functionality. To start Outlook in safe mode, press and hold the Ctrl key while clicking on the Outlook icon. You should see a message asking if you want to start Outlook in safe mode. Click Yes. If Outlook works fine in safe mode, it means one of the add-ins is causing the problem. To disable add-ins, go to File > Options > Add-ins. In the Manage drop-down list, select COM Add-ins and click Go. Uncheck any add-ins that you don't need and click OK. Restart Outlook normally and check if the issue is resolved4.
Create a new Outlook profile. A profile is a set of settings and information that Outlook uses to manage your email accounts and data. Sometimes, a profile can get corrupted or damaged and cause Outlook to malfunction. To create a new profile, go to Control Panel > Mail > Show Profiles. Click Add and follow the instructions to set up a new profile with your email account. Make sure to select the option to use the new profile as the default one. Restart Outlook and check if the issue is resolved5.
Repair your Outlook data files. Data files are files that store your email messages, contacts, calendar events, and other items on your computer. Sometimes, data files can get corrupted or damaged and cause Outlook to malfunction. To repair your data files, you can use a tool called scanpst.exe, which is located in the same folder where Outlook is installed (usually C:\Program Files\Microsoft Office\root\Office16). To use scanpst.exe, close Outlook and locate the tool in the folder. Double-click on it and browse to the location of your data file (usually). Select the file and click Start to begin the scanning and repairing process. When it's done, restart Outlook and check if the issue is resolved.
Run the /resetnavpane command. The navigation pane is the panel on the left side of Outlook that shows your folders and accounts. Sometimes, the navigation pane can get corrupted or damaged and cause Outlook to malfunction. To reset the navigation pane, press Windows key + R to open the Run dialog box, or open the Command Prompt. Type outlook.exe /resetnavpane and hit Enter. This will clear and regenerate the navigation pane settings for Outlook. Restart Outlook and check if the issue is resolved.
NEW QUESTION # 228
A company is looking lot a solution that provides a backup for all data on the system while providing the lowest impact to the network. Which of the following backup types will the company MOST likely select?
- A. Synthetic
- B. Off-site
- C. Differential
- D. Full
Answer: A
Explanation:
A synthetic backup is a backup type that provides a backup for all data on the system while providing the lowest impact to the network. It combines a full backup with one or more incremental backups to create a single backup set, without requiring access to the original data source. Off-site is a backup location, not a backup type. Full and differential are backup types, but they have a higher impact on the network than synthetic. Verified Reference: https://www.comptia.org/blog/what-is-a-synthetic-backup https://www.comptia.org/certifications/a
NEW QUESTION # 229
A technician needs to formal a USB drive to transfer 20GB of data from a Linux computer to a Windows computer. Which of the following filesystems will the technician MOST likely use?
- A. ext4
- B. NTFS
- C. FAT32
- D. exFAT
Answer: B
Explanation:
Explanation
Since Windows systems support FAT32 and NTFS "out of the box" and Linux supports a whole range of them including FAT32 and NTFS, it is highly recommended to format the partition or disk you want to share in either FAT32 or NTFS, but since FAT32 has a file size limit of 4.2 GB, if you happen to work with huge files, then it is better you use NTFS
NEW QUESTION # 230
Which of the following must be maintained throughout the forensic evidence life cycle when dealing with a piece of evidence?
- A. Security policy
- B. Chain of custody
- C. Information management
- D. Acceptable use
Answer: B
Explanation:
The aspect of forensic evidence life cycle that must be maintained when dealing with a piece of evidence is chain of custody. This is because chain of custody is the documentation of the movement of evidence from the time it is collected to the time it is presented in court, and it is important to maintain the integrity of the evidence
NEW QUESTION # 231
A homeowner recently moved and requires a new router for the new ISP to function correctly. The internet service has been installed and has been confirmed as functional. Which of the following is the FIRST step the homeowner should take after installation of all relevant cabling and hardware?
- A. Test all network sharing and printing functionality the customer uses.
- B. Change the default passwords on new network devices.
- C. Convert the PC from a DHCP assignment to a static IP address.
- D. Run a speed test to ensure the advertised speeds are met.
Answer: B
Explanation:
When a homeowner moves and sets up a new router for the new ISP it is important to take appropriate security measures to protect their network from potential security threats. The FIRST step that the homeowner should take after installation of all relevant cabling and hardware is to change the default passwords on new network devices.
Most modern routers come with default usernames and passwords that are widely known to potential attackers. If these defaults are not changed, it could make it easier for external attackers to gain unauthorized access to the network. Changing the passwords on new network devices is a simple but effective way to improve the security posture of the network.
NEW QUESTION # 232
An Android user reports that when attempting to open the company's proprietary mobile application it immediately doses. The user states that the issue persists, even after rebooting the phone. The application contains critical information that cannot be lost. Which of the following steps should a systems administrator attempt FIRST?
- A. Clear the application cache.
- B. Install an alternative application with similar functionality
- C. Uninstall and reinstall the application
- D. Reset the phone to factory settings
Answer: A
Explanation:
The systems administrator should clear the application cache12
If clearing the application cache does not work, the systems administrator should uninstall and reinstall the application12 Resetting the phone to factory settings is not necessary at this point12 Installing an alternative application with similar functionality is not necessary at this point12
NEW QUESTION # 233
A technician just completed a Windows 10 installation on a PC that has a total of 16GB of RAM. The technician notices the Windows OS has only 4GB of RAM available for use. Which of the following explains why the OS can only access 46B of RAM?
- A. The newly installed OS is x86.
- B. The RAM has compatibility issues with Windows 10.
- C. The UEFI settings need to be changed.
- D. Some of the RAM is defective.
Answer: A
Explanation:
Explanation
The newly installed OS is x86. The x86 version of Windows 10 can only use up to 4GB of RAM. The x64 version of Windows 10 can use up to 2TB of RAM1.
NEW QUESTION # 234
A user receives a notification indicating the antivirus protection on a company laptop is out of date. A technician is able to ping the user's laptop. The technician checks the antivirus parent servers and sees the latest signatures have been installed. The technician then checks the user's laptop and finds the antivirus engine and definitions are current. Which of the following has MOST likely occurred?
- A. Ransomware
- B. Adware
- C. Failed OS updates
- D. Missing system files
Answer: B
NEW QUESTION # 235
A change advisory board just approved a change request. Which of the following is the MOST likely next step in the change process?
- A. End user acceptance
- B. Perform risk analysis
- C. Sandbox testing
- D. Communicate to stakeholders
Answer: C
Explanation:
The risk analysis should be performed before it's taken to the board. The step after the board approves the change is End User Agreenment Reference: https://www.youtube.com/watch?v=Ru77iZxuElA&list=PLG49S3nxzAnna96gzhJrzkii4hH_mgW4b&index=59
NEW QUESTION # 236
Which of the following provide the BEST way to secure physical access to a data cento server room? (Select TWO).
- A. Biometric lock
- B. USB token
- C. Access control vestibule
- D. Badge reader
- E. Video surveillance
- F. Locking rack
Answer: A,D
Explanation:
Explanation
A biometric lock requires an authorized user to provide a unique biometric identifier, such as a fingerprint, in order to gain access to the server room. A badge reader requires an authorized user to swipe an access card in order to gain access. Both of these methods ensure that only authorized personnel are able to access the server room. Additionally, video surveillance and access control vestibules can be used to further secure the server room. Finally, a locking rack can be used to physically secure the servers, so that they cannot be accessed without the appropriate key.
NEW QUESTION # 237
Which of the following helps ensure that a piece of evidence extracted from a PC is admissible in a court of law?
- A. Valid operating system license
- B. Chain of custody
- C. Documentation of an incident
- D. Data integrity form
Answer: B
Explanation:
Chain of custody is a process that helps ensure that a piece of evidence extracted from a PC is admissible in a court of law. Chain of custody refers to the documentation and tracking of who handled, accessed, modified, or transferred the evidence, when, where, why, and how. Chain of custody can help establish the authenticity, integrity, and reliability of the evidence, as well as prevent tampering, alteration, or loss of the evidence. Data integrity form, valid operating system license, and documentation of an incident are not processes that can ensure that a piece of evidence extracted from a PC is admissible in a court of law.
NEW QUESTION # 238
Welcome to your first day as a Fictional Company. LLC helpdesk employee. Please work the tickets in your helpdesk ticket queue.
Click on individual tickers to see the ticket details. View attachments to determine the problem.
Select the appropriate issue from the 'issue' drop-down menu. Then, select the MOST efficient resolution from the 'Resolution' drop-down menu. Finally, select the proper command or verification to remediate or confirm your fix of the issue from the Verify Resolve drop-down menu.

Answer:
Explanation:
NEW QUESTION # 239
A customer recently experienced a power outage at a SOHO. The customer does not think the components are connected properly. A print job continued running for several minutes after the power failed, but the customer was not able to interact with the computer. Once the UPS stopped beeping, all functioning devices also turned off. In case of a future power failure, the customer wants to have the most time available to save cloud documents and shut down the computer without losing any data.
Answer:
Explanation:
Explanation
UPS > Surge protector = Computer, wifi router, cable modem
Surge protector = wallOutlet , printer and scanner
NEW QUESTION # 240
The battery life on an employee's new phone seems to be drastically less than expected, and the screen stays on for a very long time after the employee sets the phone down. Which of the following should the technician check first to troubleshoot this issue? (Select two).
- A. Screen brightness
- B. Screen motion smoothness
- C. Screen resolution
- D. Screen damage
- E. Screen timeout
- F. Screen zoom
Answer: A,E
Explanation:
Screen timeout is the setting that determines how long the screen stays on after the user stops interacting with the phone. Screen brightness is the setting that determines how much light the screen emits. Both of these settings affect the battery life of the phone, as keeping the screen on longer and brighter consumes more power than turning it off sooner and dimmer. A technician should check these settings first to troubleshoot the issue of low battery life and adjust them accordingly. Screen resolution, screen zoom, screen damage, and screen motion smoothness are not settings that directly affect the battery life or the screen staying on for a long time.
NEW QUESTION # 241
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CompTIA A+ Certification Exam: Core 2 (220-1102) covers a wide range of topics related to IT support and technical troubleshooting. 220-1102 exam focuses on core technical concepts and knowledge required to install, configure, and maintain operating systems, software, and hardware. 220-1102 exam also tests the ability to troubleshoot and solve problems related to networking, security, and mobile devices. Passing 220-1102 exam demonstrates the candidate's ability to perform tasks such as installing and configuring operating systems, troubleshooting software and hardware issues, configuring and troubleshooting network connections, and managing mobile devices.
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