Free 2021 GCP-GC GCP-GC-IMP dumps are available on Google Drive shared by Exam4Tests
Welcome to download the newest Exam4Tests GCP-GC-IMP PDF dumps: https://www.exam4tests.com/GCP-GC-IMP-valid-braindumps.html ( 52 Q&As)
NEW QUESTION 25
Which button would you click to mute yourself when on a call?
- A. Drop-down arrow
- B. Microphone
- C. Dialpad
- D. Vertical bars
- E. Phone with down arrow
Answer: B
NEW QUESTION 26
How many types of groups are there by default?
- A. 0
- B. 1
- C. 2
- D. 3
Answer: C
NEW QUESTION 27
If you want all your Edges in an Edge group to use the same WebRTC phone trunk, where should you configure that?
- A. In the Edges configuration Network Interfaces tab, select Use the following trunks under the Phone Trunks section.
- B. In the Edge Groups configuration Network Interfaces tab, select Inherit from Edge Group under the Phone Trunks section
- C. In the Edges configuration Network Interfaces tab, under the Phone Trunks section, select Inherit from Edge Group and then select WebRTC phone trunk for the respective Edge group.
- D. In the Edges configuration Network Interfaces tab, select Use the following trunks under the External Trunks section.
Answer: C
NEW QUESTION 28
What additional functionality does Communicate brings to Genesys Cloud?
- A. Call center features such as ACD and scripting.
- B. Directory capabilities, such as advanced search, profiles, and keyword searching.
- C. Unified Communications features, such as telephony, unified messaging, voice conferencing, and auto- attendant.
- D. Knowledge base features, such as FAQs and Communities.
Answer: D
NEW QUESTION 29
Where do you add the list of IP or CIDR addresses allowed or denied access to an External or Phone Trunk?
- A. SIP Access Control
- B. Availability
- C. Calling
- D. Outbound
Answer: A
NEW QUESTION 30
Choose the types of available Phone Trunks in Genesys Cloud. (Choose two.)
- A. Gateway
- B. WebRTC
- C. SIP
- D. Outbound Proxy
Answer: B,C
NEW QUESTION 31
You just added 53 employees to Genesys Cloud. John Camper emailed you to say that everyone around him received an invitation email to Genesys Cloud, but he didn't. You want John to be able to use the features and functions of Genesys Cloud. What can you do to provide Jonn with his login credentials? (Choose two.)
- A. Resend the invite.
- B. Reset John's password and let him know the password to log in with.
- C. Tell John to be patient and wait for the email to arrive.
- D. Add John to Genesys Cloud again so that a new invitation will be generated.
- E. Submit a ticket to Genesys Cloud support.
Answer: A,D
NEW QUESTION 32
To assign extensions to users, you must first
- A. Buy the extension number from the carrier.
- B. Add the extension to the dial plan.
- C. Assign the extension to the user's phone.
- D. Create a pool of extensions.
Answer: D
NEW QUESTION 33
All of the following are steps that must be completed to configure an Edge appliance. EXCEPT.
- A. Configure the Edge Connectors
- B. Create an Edge Group
- C. Configure a trunk
- D. Associate the network interface
- E. Authenticate the Edge
- F. Create a Site
- G. Assign the Edge to a Site
Answer: C
NEW QUESTION 34
Which statement is true regarding chat rooms in Genesys Cloud?
- A. Administrators assign people to rooms.
- B. There is a maximum of 50 users to a room.
- C. Notifications can be turned off per room.
- D. You must have the room_user permission to use rooms.
Answer: C
NEW QUESTION 35
What should you do when a user leaves your organization to maintain high levels of security in the Genesys Cloud product suite?
- A. Reset the user's password.
- B. Rename the user account.
- C. Create a role for former users and add the user to that role.
- D. Set the user to Inactive for 30 days, then delete the user account.
Answer: D
NEW QUESTION 36
Which protocol is used for transporting Digitized Audio?
- A. RTP
- B. UDP
- C. SIP
- D. TCP
Answer: B
NEW QUESTION 37
You must define the phone configuration in Genesys Cloud to associate with a physical phone. What binds the phone's settings in Genesys Cloud to a physical phone?
- A. The Base Settings
- B. The phone name
- C. The phone model
- D. The Hardware ID (MAC address)
Answer: D
NEW QUESTION 38
You have just added a new document to Genesys Cloud so that everyone within the organization can access it when needed. What must you do to ensure that users can find the document when they want to access it?
- A. Number the documents in such a way that this one appears at the top of the list.
- B. Add a priority of "high" to this document.
- C. Make sure you name the document in a way that is easy to search for.
- D. Add meaningful tags to the document.
Answer: D
NEW QUESTION 39
You must define the phone configuration in Genesys Cloud to associate with a physical phone. What binds the phone's settings in Genesys Cloud to a physical phone?
- A. The Base Settings
- B. The Hardware ID (MAC address)
- C. The phone name
- D. The phone model
Answer: A
NEW QUESTION 40
What type of trunk would you configure to connect to AudioCodes phones?
- A. Phone trunk
- B. External trunk
- C. Network interface trunk
- D. WebRTC phone trunk
Answer: D
NEW QUESTION 41
You can add more than one outbound route to the contact center.
- A. True
- B. False
Answer: A
NEW QUESTION 42
When creating an external trunk, what protocol(s) can be selected? (Choose three.)
- A. TCP
- B. UDP
- C. The default protocol
- D. SIP
- E. TLS
Answer: A,B,E
NEW QUESTION 43
Your company has just acquired a new building, and you have been asked to add a new location in Genesys Cloud. What are the prerequisites to check before you add the new location? (Choose two.)
- A. You must have Admin rights for Genesys Cloud
- B. You must collect general information that you want displayed for each location, such as: building address, number of floors, location contact information, location images, and floor plan images.
- C. You must know what groups to create for the new location.
- D. You must have images of all the users located at the new location.
- E. You must have the basic profile data for the users at the new location.
Answer: A,B
NEW QUESTION 44
Which of the following statements are true? (Choose two.)
- A. Media capture logs can be read only with the support of customer care.
- B. You cannot view either type of log file.
- C. You can view protocol capture logs but not media capture logs.
- D. You can view both protocol and media capture logs.
Answer: A,C
NEW QUESTION 45
Which statements are true regarding the role of Designated Contacts? (Choose three.)
- A. Designated Contacts provide the first level of support for their organization.
- B. Designated Contacts must troubleshoot an issue to the point that they determine that the problem does not lie within their responsibility.
- C. Designated Contacts are the only people within the organization who may contact and work with support.
- D. Designated Contacts must report any issues to support immediately and let support determine where the issue lies.
- E. Designated Contacts are the only people within an organization with access to the Resource Center.
Answer: A,C,E
NEW QUESTION 46
Which statements are true regarding the role of Designated Contacts? (Choose three.)
- A. Designated Contacts must troubleshoot an issue to the point that they determine that the problem does not lie within their responsibility.
- B. Designated Contacts provide the first level of support for their organization.
- C. Designated Contacts are the only people within an organization with access to the Resource Center.
- D. Designated Contacts are the only people within the organization who may contact and work with support.
- E. Designated Contacts must report any issues to support immediately and let support determine where the issue lies.
Answer: A,B,D
NEW QUESTION 47
Where do you configure the Auto Invite setting to send email invites automatically when users are added?
- A. Admin > Account Settings > Organization Settings
- B. Admin > Account Settings > Organization Settings > Settings
- C. Admin > Account Settings > Organization
Answer: A
NEW QUESTION 48
Select all the sections for the standard profile page. (Choose five.)
- A. HR
- B. Contact Information
- C. Skills & Certifications
- D. Relationships
- E. General
- F. Contact
- G. Languages
Answer: A,B,C,D,E
NEW QUESTION 49
......
Tested Material Used To GCP-GC-IMP: https://www.exam4tests.com/GCP-GC-IMP-valid-braindumps.html