[Oct 28, 2021] Free Pegasystems PEGAPCSA85V1 Exam Questions & Answer
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NEW QUESTION 46
A restaurant has a case type that allows customer to book the dining room for events. Customers provide basic information including party size and indicate whether they want the restaurant to cater the event.
If the catering is not requires are given a rental rate quote.
If customers indicate that want the restaurant to cater the event, they must provide menu preferences and schedule an appointment to do menu before they are given a quote.
Which two options would you use to configure the case type to achieve the requested behavior? (Choose Two.)
- A. Create a check box for customer to indicate whether they want the restaurant to cater the event. Create a selection with the menu preferences and scheduling feature that has a Visible when condition.
- B. Create a check box for customer to indicate whether they want the restaurant to cater the event. Add a decision shape that evaluates whether the customer checks the box.
- C. Create a process for customers to indicate menu preference and schedule the menu testing appointment.
Add the process as a case-wide optional action. - D. Create a process for providing menu preferences and scheduling the menu appointment. Create a parallel process for providing the customer with the rental rete quote.
Answer: A,B
NEW QUESTION 47
NO.76 The business process for an automobile insurance claim consists of the following phases:
* Submission: The customer contacts a customer service representative (CSR) to file the claim.
* Review: An adjuster reviews the claim, assesses the damages to each vehicle, and provides an estimate of the cost of repairs.
* Repair: A third patty performs the repairs on each vehicle, communicating with the adjuster and customer as necessary.
* Verification: After each vehicle repair, the adjuster closes the claim. According to Pega best practices, which phase can you implement as a child case?
- A. Submission
- B. Review
- C. Verification
C Repair
Answer: A
NEW QUESTION 48
In a Human Resources (HR) application, a business architect has developed a new process for the Onboarding case type. You want to test the process and the fields to verify the UI elements collect expected results.
When applied in combination, which two configurations allow you to record a set of interactions and save the test results to verify the process functionality? (Choose Two)
- A. Create a scenario test for the Onboarding case type
- B. Create a unit test for the Onboarding case type
- C. Add validations on the UI elements
- D. Add explicit assertions on the UI elements
Answer: C,D
NEW QUESTION 49
A home loan application requires approvals from the Legal team manager and the Finance team manager. The Legal team manager must approve before the Finance team manager.
How do you configure this requirement?
- A. Route an assignment to a work queue where both roles have access.
- B. Apply business logic to route a single assignment in the correct order.
- C. Create an approval step with cascading approval.
- D. Create an approval process for each manager in parallel.
Answer: C
NEW QUESTION 50
When applying for a credit limit increase, customers with standard credit cards must provide information in an Employment Information process. Requests from customers with Platinum credit cards automatically skip this process.
What task do you perform to implement this requirement?
- A. In the Employment Information process add a custom condition to start the process by testing the card type.
- B. In the Employment Information process add an Approve/Reject step to test the card type.
- C. In the Employment Information process validate card type for continued processing.
- D. In the Employment Information process add a card type true/false field to a user view.
Answer: D
NEW QUESTION 51
DRAG DROP
Select each description on the left and drag it to the correct field type on the right.
Answer:
Explanation:
NEW QUESTION 52
Employees submit time-off requests that must be approved by their manager. If the requested time off is extended beyond three weeks, the manager, director, and a member of human resources (HR) must approve the request.
Which two configurations, when applied in combination, achieve this behavior? (Choose Two)
- A. Configure custom approvals in the reporting structure.
- B. Use a cascading approval with a reporting structure.
- C. Create a decision table and evaluate all rows.
- D. Use a cascading approval with an authority matrix.
Answer: B,D
NEW QUESTION 53
HOTSPOT
In the Answer Area, select the development team member that corresponds to each development task.
Answer:
Explanation:
NEW QUESTION 54
In an insurance claim application, you have the following requirement: All claims must be resolved within 1 week. To meet this requirement you configure a service level.
Where should the service level be configured?
- A. The stage
- B. The step
- C. The case type
- D. The process
Answer: C
NEW QUESTION 55
A requirement states: The date of birth submitted for first grade students must be at least five years before September 1 of the current year.
Which three validation methods, when applied in combination, satisfy the requirement? (Choose Three)
- A. Date data type
- B. Calendar control
- C. Edit validate rule
- D. When rule
- E. Validation rule
Answer: A,B,C
NEW QUESTION 56
Customers can log their own product support requests using an online portal. Once logged in, the portal displays the list of products purchased by the customer. The customer can initiate one or more support requests for each product.
What is the appropriate scope for a data page that sources the list of products purchased by the customer?
- A. Requestor
- B. System
- C. Thread
- D. Node
Answer: A
NEW QUESTION 57
A requirement states: When a customer applies for a credit card, a credit check must be completed in order for the credit card to be approved.
Select the case type relationship that satisfies the requirement.
- A. Make credit check a spin-off case of credit card request.
- B. Make credit check a child case of credit card request.
- C. Make credit card request a child case of credit check.
- D. Make both loan request and credit check top cases.
Answer: B
NEW QUESTION 58
Select the corresponding user interface (UI) action set component for each behavior in the Answer area.
Answer:
Explanation:
NEW QUESTION 59
A life insurance company has satellite offices in various countries. Each satellite office has a work queue. Company policy requires that life insurance underwriting be assigned to offices based on the policy owner's residence.
Which routing approach supports this requirement?
- A. Route the assignment to the correct work queue based on business logic.
- B. Route the assignment to the correct work queue by using a reporting structure.
- C. Route the assignment to the correct work queue by using an authority matrix.
- D. Route the assignment to a specific underwriter based on business logic.
Answer: A
NEW QUESTION 60
N0.43 How do you indicate the progress of a case towards resolution?
- A. Update the case status on the appropriate steps.
- B. Configure a case notes field to capture progress information
- C. Design intent-driven user interfaces.
- D. Apply service levels to the assignment steps.
Answer: A
NEW QUESTION 61
An online car parts business wants customers to find parts easily. You are asked to implement the following requirement: Customers must select a make, model, and year to initiate a vehicle-specific search. How do you configure the data storage in the application to implement the requirement?
- A. Configure a local data storage of the make, model, and year of the vehicle.
- B. Configure a data page to store the make, model, and year data.
- C. Configure a static list of the make, model, and year vehicles.
- D. Configure a connection to a system of record using the External Database Mapping Wizard.
Answer: D
NEW QUESTION 62
In an application that sells office supplies, the Payment view displays order items and collects payment information. In the Payment section rule, the order items are grouped in a dynamic layout. You find out later that the Order Summary view must also display the order items.
How do you configure the UI so that the order items display is shared between the Payment view and Order Summary view?
- A. Convert the Payment section layout that contains order items to a section, and embed this section in the Order Summary section.
- B. Embed the Payment section in the Order Summary section.
- C. Build the Order Summary section with a layout inside to group the order items, similar to the Payment section.
- D. Reuse the Payment section in the Order Summary view and use a disable when condition to disable payment information on the Payment section rule.
Answer: D
NEW QUESTION 63
How do you enable field-level auditing for properties?
- A. Add a field validation to the case workflow.
- B. Add an auditing optional action to the case workflow.
- C. Enable the auditing feature on the property rule forms.
- D. Enable field-level auditing for the case type.
Answer: D
NEW QUESTION 64
From the left, drag each report into the corresponding report type on the right.
Answer:
Explanation:
Explanation
Graphical user interface, text, application, email Description automatically generated
NEW QUESTION 65
An online retailer creates a case type that processes and manages customer orders. The checkout process has four steps:
1. Review Order: The customer reviews the items in order of add-to-cart selection and can adjust the quantity of each item and delete items to calculate and display the order total.
2. Select Shipping Option: The customer selects a shipping option to determine and display the shipping charge for their order.
3. Enter Delivery Address: The customer enters their delivery address to determine the sales tax, if applicable, and the application displays the calculated sales tax.
4. Enter Payment Information: The customer selects a payment option and confirms the grand total of the order.
For each calculation, identify the appropriate chaining option to maximize the performance.
Answer:
Explanation:
NEW QUESTION 66
Which business need do you address through delegation?
- A. A general manager must approve catering proposals that exceed EUR5000.
- B. A risk officer wants to adjust the income threshold for automobile loans.
- C. A care supervisor wants to authorize a second opinion for an insurance claim.
- D. A service representative must attach the appropriate form when emailing a customer.
Answer: B
NEW QUESTION 67
You create an application for employees to submit timesheets. Employees enter work, vacation, and sick time for a particular week.
On the entry form, employees see a summary of the total hours entered.
After the employee submits the timesheet, the application displays remaining vacation and sick time for the employee.
To configure the form where users enter hours, select the best configuration option to calculate the total hours for the week.
- A. Use a When rule. When the value of any work, vacation, or sick time changes, the total hours change.
- B. Use declarative processing. When the value of any work, vacation, or sick time changes, the total hours change.
- C. Use a data transform. When the user enters the form, the data transform determines the sum of the work, vacation, and sick time properties.
- D. Use procedural processing. When the value of any work, vacation, or sick time changes and the user submits the form, the total hours change.
Answer: B
NEW QUESTION 68
You have created a new report that contains a list of employees, hire dates, and managers. You have been asked to display each manager in a row. Beneath each manager row, you must list the manager's employees and their hire dates. How do you support this request?
- A. Summarize the manager column
- B. Group the manager column
- C. Filter the manager column
- D. Sort the manager column
Answer: B
NEW QUESTION 69
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