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NEW QUESTION # 37
UT required bulk ordering to be implemented in communication cloud base to capture order broadband speed to its customer and applying promotions.
Which two steps should consultant take to perform the impact assessment for bulk ordering in communication cloud
- A. Evaluate the various business scenarios for bulk orders in order design automation for order capture and orchestration
- B. Identify the business rules need to be implemented for creation and fulfillment of bulk orders.
- C. Evaluate the various business scenarios for bulk orders in order to access platform governor limits (CPU time, Database utilization)
- D. Identify the volume and access feasibility from a platform governor limit perspective (CPU time, Database utilization)
Answer: B,D
NEW QUESTION # 38
The discovery phase has identified the industries order management should integrate with the provisioning system using HTTP protocol, however to activate the service the external system requires two HTTP requests passing formatted JSON payloads. A temporary identifier is returned from the first request and must be used on the second one, but it has no relevance to CRM. The provisioning system is known to reply within 750ms for each request. What are two out of the box options for integration within this system?
- A. Design for one callout each request and cache the identifier in memory
- B. Use Data raptor technology to make the request and return the response to order management
- C. Design integration procedure that makes both request and returns the result to order Management.
- D. Design for one callout each request and save the identifier in a non-assetizable attribute on the fulfillment request line
Answer: B,D
NEW QUESTION # 39
Infiwawe offers Internet and voice services to residential customers. In order to provision the services engineer have to visit the customer location and install the Modem, then provide the modem related data over phone and share the details required to sent to the fulfillment system. Infiwave has identified that having the technician provide the details in phone is error prone.
What two feature from Industries Order Management shall infiwave use to support this functionality and correct order capture.
- A. Implement a callout orchestration item to execute a request on the fulfillment system for activation
- B. Implement a manual orchestration item, assign it to the technician and configure an omni scripts for the technician to fill details
- C. Implement a milestone orchestration item to execute request on the fulfillment system for activation
- D. Implement push orchestration item, assign it to technician and configure omni scripts for the technician to fill details
Answer: A
NEW QUESTION # 40
A B2B Communication company is using industries CPQ solution and need to implement attribute- based pricing for its offerings. The company wants to display the total amount or monthly recurring charge of the product as well as sales tax imposed on that product depending on the zip code of the service account as total price in the cpq cart. How shall the consultant achieve this while minimizing the impact to performance?
- A. Add a pricing plan step with a custom Apex class to calculate the tax using the price calculation matrix
- B. Write a custom hook class to include the logic to calculate tax and add to the total price using a price calculation matrix
- C. Configure the tax rate in the price plan and it will be added automatically when added to the cart.
- D. Add the delivery zip code customer field as a header in the pricing calculation matrix
Answer: D
Explanation:
If requirement is to have static calculation, then use Hook implementation If requirement is to have dynamic calculation based on custom fields then use ATB mechanism along with changes in hook to pass custom fields into ATB input map. In this case there is no need to have custom calculations.
NEW QUESTION # 41
Universal Connect (UC) offers dedicated internet service to business customer. UC requires that when the first dedicated internet service is added then it automatically adds the customer premises Equipment (CPE). UC also has requirement to be able to use the same Ethernet access device for their future offerings like VOIP and business TV. How should consultant model have dedicated internet services and Ethernet across devices offers
- A. Model Ethernet access device and dedicated Ethernet service offers as two standalone offers with an auto add relationship that adds the Ethernet access device when a dedicated internet service is added.
- B. Model dedicated internet service as a child product of the Ethernet access device offer.
- C. Model the Ethernet access device and dedicated internet service offers as two standalone offer with a recommends relationship that recommends the Ethernet access device when internet service is added
- D. Model the Ethernet access device as a child product of the dedicated internet service offer
Answer: A
NEW QUESTION # 42
UC telecom has requirement to allow customer to upgrade or downgrade from their existing plan from two play pack to three play packs and vise versa Which three are the key offering provided by the change of plan feature in communication cloud.
- A. Supported by digital commerce API
- B. History of subscription updates and traceability
- C. Customer can choose their plan from all pricing books.
- D. Migrating in/out from bundle offer
- E. Service Continuity
Answer: B,D,E
NEW QUESTION # 43
United telecom has large product catalog; over time their catalog has increased in number of factors. They have choosen communication cloud as their product of choice to reduce their product catalog size. Which are the two steps shall consultant take to migrate these issue and build a stable product catalog.
- A. Mark the orderable flag on the legacy system to false so that they cannot be used.
- B. Make use of object types and attributes to better handle scalability using EPC functionality.
- C. Bundle the similar product together to reduce the volume
- D. Rationalize the product catalog by identifying duplicates and legacy products that can be removed
Answer: B,D
NEW QUESTION # 44
Universal containers (UC) is a communication service provider using commination cloud. UC plans to migrate their B2C customer and their customer services into communication cloud. UC have configured the products in the Enterprise product catalog. Which entities must be migrated and in which sequence to accomplish the migration?
- A. User, Consumer Account, Billing Account, Service Account, Contacts, Assets Line Items, Assets
- B. Users, Consumer Account, Billing Account, Service Account, Contacts, Assets
- C. User, Person Account, Billing Account, Service Account, Contacts, Assets.
- D. User, Contacts, Consumer Account, Billing Account, Service Account, Subscriptions, Assets
Answer: D
NEW QUESTION # 45
Acme technology is an internet service provider that has 20 distinct download and 10 upload speeds, unique billing code must be sent to billing system during fulfillment.
Which two actions should a consultant recommend for modeling the technical product catalog and decomposition relationship?
- A. Create a single CFS specifications and map the upload and download speeds. Retrieve the fulfillment details from the calculation matrix using a custom auto task
- B. Create Multiple CFS specification where the billing code attribute is defined. Use attribute based decomposition relationship to map the various upload/download speeds to the billing code attribute
- C. Create a single CFS specifications and map the upload and download speeds. Retrieve the fulfillment details from the calculation matrix market using the integration procedure invoked by an auto task
- D. Create a technical product catalog which maps 1:1 to the billing model. Use the out of the box tool to create product and generate billing code. Use unconditional decomposition relationships to select the correct technical product
Answer: A,B
NEW QUESTION # 46
Universal Connect (UC) offers business TV services to its customer. As part of the offerings, UC requires the business TV's attribute to be changes to gold if account's SLA field value is 'Gold'. What solution does consultant recommend to achieve the requirement?
- A. Compatibility Rules
- B. Advance Rules
- C. Context Rules
- D. Attribute Rules
Answer: B
NEW QUESTION # 47
United Telecom is moving its assets to communication cloud as part of its digital transformation. During the asset migration process, a consultant includes a step to create no change MACD order. Why this is necessary to have this step in migration process?
- A. To validate if MACD works on migrated Assets.
- B. To validate if decomposition works on migrated assets
- C. To validate the migrated assets data aligns with assets data model
- D. To create inventory items to be used in subsequent MACD.
Answer: D
NEW QUESTION # 48
ABC telecom is a large telecommunication operates with 75 million assets across its customer and business customers. The company cloud to take advantage of customer 360 capabilities. There are slight operational differences between the various regions where it sells services, some regions may have different readiness timelines. Which migration strategies should be opt?
- A. Do not migrate legacy assets and leverage external objects within salesforce to access them
- B. Migrate Assets in chunks, portioning by geographical region and account type and then prioritize the migration based on regional timelines.
- C. Migrate assets in chunks, portioning by geographical region and account type and then prioritize high value business accounts.
- D. Coordinate migration readiness across regions and execute migration all at once to ensure consistency
Answer: B
NEW QUESTION # 49
ABC cloud is using communication cloud's order Management for the provision and activations of service. As part of the integration with ERP, the ERP order identifiers are required to be saved in the synchronous response in the SFI order record for the reference and troubleshooting purpose. A consultant has started their design using existing velocity process libraries. What solution should consultant propose to save ERP order identifiers back to salesforce Order record.
- A. Configure integration procedure in conjunction with Auto Task to perform CREATE order in ERP and process response to save return from ERP order identifiers using Load DataRaptor.
- B. Configure GET ERP order callout task straight after the callout task that create an order in ERP. Enhance out of the box integration adaptor to process GET response from ERP and save returned ERP order identifier to SFI order record
- C. Enhance OOTB integration adaptor to process CREATE response from ERP and save returned ERP order identifier to SFI order record
- D. Configure response data raptor bundle to process create response from ERP and save returned ERP order identifier to SFI order record
Answer: D
NEW QUESTION # 50
Universal Container had been using Communication cloud CPQ and order management for their B2B use cases. One of the critical requirement was to send a router code to their downstream system. Sending the router code depends on certain condition *if the customer is moving the internet services and is eligible for router * if the customer is moving the internet service and did not have router before * if customer is renewing the internet service and did not have a router before. Which three option should consultant recommend to meet the requirements above while optimizing order submission performance?
- A. Implement the router condition logic in the integration layer as callout task
- B. Use the Action type from Order items to the Decomposition Relationship Conditions.
- C. Map all relevant information to the Customer Facing Service (CFS)
- D. Use action type from fulfillment request lines in the callout condition task
- E. Implement the router condition logic within decomposition layer with more conditions.
Answer: E
NEW QUESTION # 51
Universal containers (UC) is a communication service provider using commination cloud. The provisioning system that activates the mobile service can take up to 10 minutes. How should a consultant design the orchestration for Mobile service?
- A. Configure an Autotask Orchestration Item to send to platform event, the enterprise Service Bus(ESB) will listen for the platform event and do a callback to the asynchronous Callback URL
- B. Configure a callout Orchestration item using the asynchronous system interface to do a callout, and have the enterprise service bus (ESB) to do a callback to the asynchronous call back URL.
- C. Configure a Callout Orchestration item using the enhanced system interface
- D. Configure a callout orchestration item using the default system interface to do a callout, configure a Push Event and have enterprise service Bus (ESB) do a callback to complete the push Event.
Answer: B
Explanation:
If the asynchronous response for the event is short, you can use the same callout to wait for the response. However, if the callout takes a long time, such as days, then it is best to use a push event to receive the response.
NEW QUESTION # 52
Universal containers (UC) is implementing communication cloud. One of the KPIs for their digital transformation is to reduce time to market for new product and products changes since it is currently takes three-month end to end to launch new product. Which two actions will help measure product time to market in communication loud?
- A. Create a Product Time to market app from template in CRM analytics to track the product time to market
- B. Leverage the EPC functionality to track the product related configuration.
- C. Create a salesforce Report on the Product object to track the product time to market
- D. Create salesforce report on EPC project object to track the product time to market.
Answer: D
NEW QUESTION # 53
UC offers business internet to its customers. UC has two requirements based on customer regions in order to offer competitive prices in each region and customer must able to see prices before adding to cart. What are the two ways customer meet this requirement?
- A. Create price list and price list entries associated with context Rules per region
- B. Create an attribute on business internet offers and use attribute based pricing
- C. Create base price list and multiple child price list per region
- D. Create price list per region and use context Rules to determine the correct Price List
Answer: A
NEW QUESTION # 54
A consultant analyzing integrations to various fulfillment systems. While the consultant beliefs that process shall be automated, they have identified one particular complex integration that has a formatted payload that verify JSON Implemented for nonstandard error response to be returned to order management from the fulfillment system. How should the consultant solve this used case?
- A. Attach an Omniscript ta task and handle the integration manually
- B. Use a dataRaptor to grab the JSON payload from Order Management to pass it to the fulfillment system directly.
- C. Recommend that this step to be handled manually by having the user navigation to the fulfillment system's native UI .......logic
- D. Use Apex to be able to send the customized payload and interpret the response
Answer: D
NEW QUESTION # 55
ABC telecom offer advanced B2B connectivity products to companies with multiple service quotes in different regions based quotes and 1000 line items per quote.
Which application suits supports this scnerio?
- A. Enterprise sales management
- B. Subscriber lifecycle management
- C. Advertising sales management
- D. Multiple subscription management
Answer: A
NEW QUESTION # 56
An organization is requesting a negotiated price from UT in their quote for the order which two business flows should UT have in place in communication cloud to meet the customer requirement?
- A. Design order capture and order fulfillment flows
- B. Design a contract creation and contract renewal flows
- C. Design a quoting flow to negotiate price and discount approval process.
- D. Design opportunity management flows and convert the opportunity to quote.
Answer: C,D
NEW QUESTION # 57
Universal Connect (UC) offers a router to its customer which is included as part of the business internet offer. However, the router has no commercial significance to the selling process. UC is currently using industries Order Management (OM). How should a consultant model with respect to the business internet offer?
- A. Model the router as a default child product of business internet offer but hide it from the quote document before sending it to the customer for review
- B. Model the router technical product and decompose it from the business internet offer.
- C. Model the router as separate standalone offer and add the router once the business internet offer is added via an auto add rule
- D. Model the router as an attribute of the business internet offer with a default value of 'included'
Answer: B
NEW QUESTION # 58
UC is communications service provider using communication cloud. UC have one callout to the activation system per mobile services and then one calls out to the billing system per item decomposed. How should consultant configure the orchestration to meet the requirement
- A. Create two orchestration plan definition with single orchestration item definition, each orchestration dependency on orchestration item. Set the scope of activation orchestration plan to order and scope of the billing orchestration item to order line item
- B. Create an orchestration plan definition with two orchestration item definition with an orchestration dependency between activation orchestration item to main order item and the scope of the billing orchestration item to order
- C. Create two orchestration plan definition with single orchestration item definition, each orchestration item Set the scope of activation orchestration plan to order and scope of the billing orchestration item to global.
- D. Create an orchestration plan definition with two orchestration item definition with an orchestration dependency between activation orchestration item to order item and the scope of the billing orchestration item to global
Answer: B
NEW QUESTION # 59
Universal containers (UC) sells bundle of the TV service and VOIP line to its customer UC requires a modem to be one of the technical products as part of the bundle decomposition. UC also requires that when a customer orders as additional VOIP line in the future, it reuses the same modem technical product that was decomposed as part of initial bundle order.
- A. Create a 1:1 decomposition relationship between TV and VOIP to modem and set the scope to order item on Modem Technical Product
- B. Create an M:1 decomposition relationship between TV to Modem and delete the decomposition relationships after the initial bundle order.
- C. Create a 1:1 decomposition relationship between TV to Modem and VOIP to Modem and decompose conditionally based on whether the modem Is already present in the Technical Inventory
- D. Create an M:1 decomposition relationship between TV to Modem and VOIP to Modem and set scope to account on modem technical product
Answer: D
NEW QUESTION # 60
UC rolling out new offer, which must be fulfilled using industries order management. Orchestration must integrate with the provisioning system, which accepts a different payload for activating the service What is the recommendation approach for designing the orchestration while minimizing unnecessary configurations?
- A. Create two orchestration plans, one having the activation orchestration item and other with deactivation item. Configure the orchestration items based on the products
- B. Create two orchestration plan, one having the activation Orchestration item and other with the deactivation. Configure one scenario to map activation to Add action and deactivation to disconnect action
- C. Create one orchestration plan definition with two orchestration definition having mutually exclusive condition. Configure the scenario to include both Add and disconnect actions.
- D. Create two orchestration plan, one having the activation Orchestration item and other with the deactivation. Configure scenario to map activation to add action and deactivate
Answer: B
NEW QUESTION # 61
Universal Connect has a requirement to capture site address for its high speed business internet offerings in order to do a serviceability check. Which two entities are used in communication cloud to capture location information?
- A. Address
- B. Premise
- C. Place
- D. Service Account
Answer: B,D
NEW QUESTION # 62
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