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[Jul-2023] Verified Salesforce Exam Dumps with Advanced-Administrator Exam Study Guide
NEW QUESTION # 41
What are some of the limitations of Service Entitlements?
Select 3
- A. Entitlement processes do not apply to cases created via web-to-case or email-to-case unless you create some custom code to add them.
- B. Once activated and applied to a case, milestone actions cannot be updated or deleted.
- C. Up to 100 entitlement processes can be created with up to 10 milestones each
- D. Up to 1,000 entitlement processes can be created with up to 10 milestones each.
Answer: A,B,D
NEW QUESTION # 42
Which two requirements must be met for a user to view knowledge Articles within a Salesforce organization?
Check 2 answers.
- A. The user must be assigned a Salesforce Knowledge license.
- B. The user's profile must have the read permission for the at lease one article type.
- C. The user must have access to the articles tab.
- D. The user must have the manage articles permission on the profile.
Answer: B,C
NEW QUESTION # 43
The administrator at Universal Containers has been asked to create an account management dashboard displaying opportunities and activities for each of its top five clients.
Which dashboard feature should the Administrator use to meet this requirement?
- A. Dashboard Filter
- B. Dynamic dashboard
- C. Matrix reports on a dashboard
- D. Joined reports on a dashboard
Answer: D
NEW QUESTION # 44
Universal containers is making some territory changes. In preparation for this the current lead owners have been asked to clean their lead data.
validation rules have been created to ensure that the data cleanup has
occurred. the administrator is ready to transfer leads to the new owners.
which feature can be used to transfer the records and also ensure that the validation rules are triggered? choose2
- A. use the change owner link on the detail record to transfer ownership one lead at a time
- B. use the data loader to transfer ownership of all leads involved in the territory changes.
- C. use the mass transfer - transfer leads feature to transfer ownership of multiple leads
- D. use the change owner list button from a list view to transfer multipleleads at one time.
Answer: B,D
NEW QUESTION # 45
How should an administrator ensure article managers use specified values tor custom article fields?
- A. Create a formula field on the article.
- B. Create different record types for different requirements.
- C. Use field dependencies on record types.
- D. Require a field on the page layout.
Answer: A
NEW QUESTION # 46
Sales management wants to enforce a process in which the name of an account is always included in the name of an opportunity.
How can automation be used to help meet this requirement?
- A. Use an approval process that routes newly created opportunities to management for data quality review
- B. Use an Apex trigger on the Account object that adds the account name to the opportunity name
- C. Write a criteria-based workflow rule that updates the opportunity name concatenated with the account name
- D. Write a validation rule that updates the opportunity name with the account name using a cross-object formula
Answer: C
NEW QUESTION # 47
Which of the following data enrichment options is available to a system administrator through the Social Accounts, Contacts, and Leads feature?
- A. Use Twitter to view recent tweets posted by a contact
- B. Use the Company's salesforce Facebook account
- C. Use Facebook to import educational background
- D. Use Linkedln to import educational background
Answer: A
NEW QUESTION # 48
Order status field value is not populating from an external processing system during a transaction. How to troubleshoot ?
- A. Debug log
- B. Integration log
- C. Server Process Down
- D. Apex callout
Answer: A
NEW QUESTION # 49
The support manager at Universal Containers wants a dashboard that shows the number of cases that remain open as of 5:00 p.m. each day. Which type of report should be used in the dashboard component?
- A. Custom summary report where unit equals business hours
- B. Standard case life cycle report where unit equals business hours
- C. Report based on a reporting snapshot that runs daily at 5:00 p.m.
- D. Report based on custom report type using cases and business hours
Answer: C
NEW QUESTION # 50
Universal Containers is implementing a new lead status process and wants to be able to do the following:
* Track leads through five different status values.
* Run reports showing the duration a lead spends in each status.
* Run full Lifetime reports of a lead from creation to conversion.
* Prevent leads from skipping a lead status.
How can these requirements be met?
- A. Use custom date fields and workflow rules for each status, and use custom formula fields for calculating duration of a status. Use validation rules to prevent status skipping.
- B. Use lead history reporting to track changes in the lead status field, and use custom reporting fields to calculate status duration. Use validation rules to prevent status skipping.
- C. Use an Apex trigger to populate custom date fields for each status, and use custom formula fields for calculating duration of each status.
- D. Use field history tracking on the lead status field to track the duration of each status. Use validation rules to prevent status skipping.
Answer: A
NEW QUESTION # 51
A user changes roles from EMEA sales representatives to a US sales representative. How will this impact the ownership-based sharing rules for the user's records?
- A. All of ownership-based sharing rules are recalculated
- B. None of the ownership- based sharing rules are recalculated
- C. This will affect the ownership of records for standard objects but not custom objects
- D. This will only affect ownership- based sharing rules if the user moves up in the role hierarchy
Answer: D
NEW QUESTION # 52
A sales manager cannot vim a contact owned by a salesperson. The salesperson is below the sales manager in the role hierarchy.
Why is the sales manager unable to view the contact?
- A. Contact sharing settings ace Private.
- B. The contact is NOT linked to an account.
- C. The contact has MOT been manually shared with the manager.
- D. Contact sharing settings have Grant Access Using Hierarchies unchecked.
Answer: B
NEW QUESTION # 53
Universal Containers has implemented a custom process related to products. They have a custom object called Draft Product. Once a Draft Product is approved, automation is needed to create a new Product record and delete the original Draft Product record.
Which two options would meet this requirement? (Choose two.)
- A. Flow that calls a Process Builder
- B. Process Builder that calls a Workflow Rule
- C. Process Builder that calls Apex
- D. Process Builder that calls a Flow
Answer: C,D
Explanation:
Configure the more complex functionality in a flow, and then add a flow action to your process. If a flow can't do what you need, you or a developer can write Apex to do so. Then add an Apex action to your process.
Just build a flow that clones the opportunity and its products, and build a process that calls the flow when an opportunity is closed won.
Reference:
https://trailhead.salesforce.com/en/content/learn/v/modules/business_process_automation/ business_process_automation_combined https://trailhead.salesforce.com/en/content/learn/v/modules/ business_process_automation/business_process_automation_combined
NEW QUESTION # 54
The sales team has requested that a new field called Current Customer be added to the Accounts object. The default value will be "No" and will change to "Yes" if any related opportunity is successfully closed as won.
What can an administrator do to meet this requirement?
- A. Configure Current Customer as a text field and use an approval process to recalculate its value
- B. Use a workflow rule on the Opportunity object that sets the Current Customer field when an opportunity is won
- C. Use an Apex trigger on the Account object that sets the Current Customer field when an opportunity is won
- D. Configure Current Customer as a roll-up summary field that will recalculate whenever an opportunity is won
Answer: C
Explanation:
Explanation/Reference:
NEW QUESTION # 55
The sales department has asked to limit access to the Amount field on the Opportunity to oily those users In the sales department and on the executive team. Northern Trail Outfitters uses six custom profiles including Sales user. Marketing User, Call Center user Executive user, Sales Manager user, and call center Manager user. Field level access is removed from three of the profiles in the sandbox.
What action should an administrator take to make sure this change Is in production?
- A. Create a sandbox template and push it to production to reflect the update.
- B. Process a change set with the profiles that should no longer have access to the field.
- C. Manually restrict access to this field for each profile via Setup Just like the sandbox.
- D. Deploy a change set from the sandbox to production including the Amount field with all the custom profiles.
Answer: D
NEW QUESTION # 56
Sales teams at Cloud Kicks ask each visiting customer to fill out a form that capturing their contact information and some basic footwear preferences. This information is saved to a spreadsheet and used by the sales team to alert their contacts when new shows are added to the inventory that matches their preferences. The sales team wants to be able to track this in Salesforce and see the information when viewing the contact Record.
Which two ways should the administrator configure this requirement?
Choose 2 answers
- A. Lightning Object Creator
- B. Data Loader
- C. Lookup Field
- D. Schema Builder
Answer: A,C
NEW QUESTION # 57
AW Computers has created a custom field called Government 10 on a custom object. Most users with a custom Sales profile should be unable to access this field. A select group of Sales users called the Institutional Team should be able to access the Government 10 field via resorts.
How should an administrator accommodate this request?
- A. Mark the field as Read Only on the sales profile. Create a permission set to re enable reporting for the Institution Team.
- B. Create a permission set with Read access to the field. Assign the permission set to the Institutional Team.
- C. Make a report with the Government ID field included. Share this report to the Institutional Team In a public reports folder.
- D. configure a report type with the Government ID field. Assign this report type to the intuition Team via a permission set.
Answer: B
NEW QUESTION # 58
Your organization-wide defaults for access rights to Price Books are set to Use, but only Sales Reps should have access to Price Books, What should be your first step?
- A. Change the Sales Reps' access rights to Use.
- B. Change the organization-wide default setting to View Only.
- C. Leave the organization-wide default setting, but change the Sales Reps' access rights.
- D. Change the organization-wide default setting to No Access.
Answer: D
NEW QUESTION # 59
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