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NEW QUESTION 37
A user profile has login hour restrictions set to Monday through Friday 8am to 5pm. It is Tuesday and it is now 5.01 PM.
Which behavior of the application should the user expect?
- A. The user will be able to continue working, but will be unable to start any new sessions
- B. The user will be logged out and any unsaved work-in-progress will be lost
- C. The user will be able to continue working and start new sessions
- D. The user will be logged out and any unsaved work-in-progress will be saved
Answer: A
NEW QUESTION 38
Which object would you use to model the relationship between business contact and the client on the relationship group?
- A. Account Account Relationship
- B. Contact Contact Relationship and Reciprocal Role
- C. Reciprocal Role
- D. Account Contact Relationship
Answer: B
NEW QUESTION 39
What are the challenges Financial Institutions face? (Select all that apply)
- A. Isolated data and outdated systems
- B. Regulatory compliance
- C. Not enough data
- D. Rising class of new competitors
Answer: A,B,D
NEW QUESTION 40
Universal container has two sales groups; each group has its own unique sales process.
What is the best way to ensure that sales representatives have access to only the stages relevant to their sales process when working on opportunities?
- A. Roles
- B. Page Layouts
- C. Record Types
- D. Multi-Select Picklists
Answer: C
NEW QUESTION 41
Which three of the following statements are correct about the Actionable Relationship Center Manager (ARC)?
- A. ARC displays up to 5 related lists that have a configured compact layout.
- B. The Salesforce Admin has to create a permission set for granting access to the ARC - FSC Lightning component.
- C. To enable users to see the ARC, you will need to add the component for ARC to the page layout.
- D. The Association Type picklist controls the account-account relationship that display in the ARC.
- E. ARC is certified to work with Person Accounts and Individual Accounts.
Answer: B,C,D
NEW QUESTION 42
Lake Tahoe Bank has been using Sales Cloud to support the business to consumer (B2C) activities. The VP of IT wants a better and more flexible data model that can support his B2C Banking use cases. He is considering upgrading to Financial Services Cloud, using Person Accounts. Which 2 of these statements are true for the Financial Services Cloud Person Account Data Model?
- A. Person Accounts can be merged with Business Accounts in Financial Services Cloud
- B. The Person Account record type can be used when a client is an agent for a broker firm that is doing business with the Financial Institution.
- C. The Person Account model uses the standard Account object to hold all of the details about a person The Account object has been extended " with custom fields and a Person Account Record Type
- D. To share a Person Account record the admin will need to create sharing rules Account and Contact objects
- E. The Person Account is a virtual object displaying data from Accounts and Contacts objects. It represents all aspects of the person and includes D data such date of birth or tax ID number.
Answer: C,E
NEW QUESTION 43
What can an administrator configure for users on the search results? (3 answers)
- A. Number of records displayed for each object.
- B. Filters by which users can narrow down results
- C. Fields being searched on for each object.
- D. Objects included in the search
- E. Columns displayed for each object.
Answer: A,C,E
NEW QUESTION 44
Universal Containers requires that the organization-wide default for opportunities be set to public read/write. However, sales users are complaining that opportunity reports return too many results, making it difficult to find their team's opportunities in the report results.
How can the system administrator address this problem?
- A. Move the opportunity reports into a folder with restricted access
- B. Use the show filter to filter report results and reduce records returned
- C. Move the opportunity reports into each user's personal reports
- D. Update the sharing rules to limit user access to certain opportunity
Answer: B
NEW QUESTION 45
The sales team at universal containers wants an easy solution to gather customer requirements and share presentations with their customers.
What should an administrator do to help the sales team achieve this? (2 answers)
- A. Add customers to private Chatter groups
- B. Use chatter files to share presentations.
- C. Create opportunity teams for customers.
- D. Add customers to libraries.
Answer: A,B
NEW QUESTION 46
Mortgage Broker Sue Berry wants to give an incentive reward to her top internal referrers.
What is the best practice for Sue Berry to identify her top referrers quickly?
- A. Use Action Plans to create Referral Records.
- B. Log referrers in Salesforce using the Lead object and create a "My top Referrers" report.
- C. Use the Referral Performance by User dashboard to get the data.
- D. Log each referral as an activity and create a dashboard.
Answer: A,B,D
NEW QUESTION 47
Not all life events or business milestones apply to every customer. To create a better customer experience, you can hide the life events or business milestones a customer hasn't achieved or is unlikely to achieve in the future. Which of the following statements are correct?
- A. When you hide a life event or business milestone type, it doesn't appear on the component until you add an event or milestone of that type.
- B. It is possible to hide Sensitive Life Event or Business Milestone Types in the Insurance Agent Portal.
- C. The option to hide life event types or business milestone types is not available in the Communities version of the Life Events or Business Milestones component.
- D. Life Events can not be displayed on the Household level of the Account Record.
Answer: A,B
NEW QUESTION 48
Which of the following are FSC components that visualize groups and relationships in Lightning pages? (Check the 2 that apply)
- A. Person Life Events
- B. Goal to Group Member Mapping
- C. Relationship Map and Group Builder
- D. Related Accounts
Answer: C,D
NEW QUESTION 49
A marketing user has received a file of leads to import. What tool can be used to avoid duplicate leads?
- A. Validation Rules
- B. Data Loader
- C. Import Wizard
- D. Merge Leads function
Answer: C
NEW QUESTION 50
A system administrator at universal containers created a new account record type. However, sales users are unable to select record type when creating new account records.
What is a possible reason for this? (2 answers)
- A. The record type does not have an assigned page layout
- B. The record type has not been added to the sales user profile
- C. The record type has not been activated.
- D. The record type has not been set as the default record type
Answer: B,C
NEW QUESTION 51
Not all life events or business milestones apply to every customer. To create a better customer experience, you can hide the life events or business milestones a customer hasn't achieved or is unlikely to achieve in the future.
Which of the following statements are correct?
- A. When you hide a life event or business milestone type, it doesn't appear on the component until you add an event or milestone of that type.
- B. It is possible to hide Sensitive Life Event or Business Milestone Types in the Insurance Agent Portal.
- C. Life Events can not be displayed on the Household level of the Account Record
- D. The option to hide life event types or business milestone types is not available in the Communities version of the Life Events or Business Milestones component.
Answer: A,B
NEW QUESTION 52
If two objects have a parent child relationship, how can a user access the child record from the parent record?
- A. Child field
- B. Lookup field
- C. Related list
- D. Custom link
Answer: C
NEW QUESTION 53
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