Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation : 6002-1

6002-1
  • Exam Code: 6002-1
  • Exam Name: Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Exam
  • Updated: Aug 13, 2026
  • Q & A: 69 Questions and Answers

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Avaya 6002-1 Exam Syllabus Topics:

SectionObjectives
Avaya Aura Messaging (CM Messaging)- Messaging system configuration
  • 1. Subscriber and mailbox management
    • 2. Voice messaging integration
      Avaya Aura Communication Manager Architecture- System components and deployment models
      • 1. Communication Manager core functions
        • 2. Server and media gateway architecture
          Maintenance and Troubleshooting- System monitoring and diagnostics
          • 1. Alarm management and logs analysis
            • 2. Fault isolation and recovery procedures
              Implementation and Configuration- Initial system setup
              • 1. Class of service and permissions
                • 2. Dial plan configuration

                  Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Sample Questions:

                  1. A customer has a communication Manager R6.0 system with IP phones and some older TDM phone, and says there is no dial tone for all of the IP phones. All of the hardware has been verified to be working properly.
                  Which two steps can be taken to identify the cause of problem? (Choose two)]

                  A) Verify that the processor Ethernet mode is enabled in the Server.
                  B) Set a static IP address on a laptop and see if the TN2602 Media Resource circuit pack can be pinged.
                  C) Set a static IP address on a laptop and see if the server can be pined
                  D) Verify that the TN2602 Media resources circuit pack has the correct IP settings.


                  2. A customer wants to enable audio encryption for Ip phone calls, but the potion is not available on any IP-codec-set.
                  Which procedure must be followed to obtain this feature?

                  A) From the Aura System Manager's Feature Server Administration page. Find the media encryption over IP field, and set the option to Y. save the changes.
                  B) From the SAT, type change system-parameter customer-options. Find the media Encryption over IP field, and set the option to Y. Save the change
                  C) From the SMI Feature administration page, find the media Encryption over IP field Set the option to Y. save the changes
                  D) From the system platform WebLM page. Find the media Encryption over IP field set the option to Y. Save the changes.


                  3. Which procedure must be followed while, migrating from CM 5.2.1 (S8800 Server with 2 HDD) to CM 6.0?

                  A) Insert the raid CD, reboot the server, and than take backup.
                  B) Take backup, store the backup locally, insert 3rd hard drive, and then run Raid CD after rebooting.
                  C) Insert 3rd hard drive, run raid CD, and than run raid CD after rebooting.
                  D) Insert the hard drive and the 3rd hard drive is incorporated automatically.


                  4. In the navigation pane, what are the steps to create a test mailbox on the Communication manager messaging 6.0 Application?

                  A) Select messaging administration, Select messaging administration, and then click add.
                  B) Select messaging administration, then Subscribe Management, and then click Add or
                  edit.
                  C) Select Forms control, and then at the command line run then add subscribe command.
                  D) Select messaging administration, the click new.


                  5. Which three servers can be upgraded to communication manager Release 6.0? (Choose three)

                  A) S8300D
                  B) S8510
                  C) S8300C
                  D) S8800


                  Solutions:

                  Question # 1
                  Answer: B,D
                  Question # 2
                  Answer: B
                  Question # 3
                  Answer: B
                  Question # 4
                  Answer: B
                  Question # 5
                  Answer: A,B,D

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