- Exam Code: 7004-1
- Exam Name: Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam
- Updated: Aug 17, 2026
- Q & A: 66 Questions and Answers
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| Section | Objectives |
|---|---|
| Topic 1: System Maintenance and Troubleshooting | - Alarm handling and diagnostics - System recovery procedures |
| Topic 2: CS 1000 System Architecture | - Core components and system roles - Integration with Avaya Aura® environment |
| Topic 3: Dial Plan and Numbering Plans | - NARS and dialing plan configuration - Location codes and routing design |
| Topic 4: IP Peer Networking | - Signaling and connectivity - Network topology and configuration |
| Topic 5: Upgrades and Lifecycle Management | - System patching and maintenance operations - Software upgrade procedures |
1. A customer has just deployed a new Communication Server 1000 RIs. 7 x High Availability system. You have been instructed to configure the required virtual routes to comply with the company's dialing plan strategy.
Which Feature Package must be enabled to allow virtual routes on the system?
A) Package 145 integrated Services Digital Network
B) Package 148 Advanced ISDN Network Services
C) Package 147 ISDN Signaling Link
D) Package 161 ISDN Supplementary Features
2. Click the Exhibit button.
Consider the a customer's dialing plan shown in the exhibit, which detail on-net and off-net dialing requirements:
TIE trunks between Location A and Location B are currently out of service.
TIE trunks between Location B and Location D are currently out of service.
All over TIE trunks are fully functional.
Which route will a call to LOC 304-2001 take if it originates from location B?
A) TIE AB to Location A.
B) TIE BD to Location D, then TIE CD to Location C then TIE AC to Location A
C) The call will not leave the originating PBX
D) TIE BD to Location D.
3. A customer has deployed a Communication Server 1000 RIs. 7 x system at their site. Their sales department is expanding and you have been asked to add Ave new telephones with the same capabilities as the existing telephones in the department.
Which programming command should you use to complete this task?
A) Copy from DN
B) Move from TN
C) Copy from TN
D) Move to DN
4. Click the Exhibit button.
A customer has asked if the Communication Server 1000 RIs. 7 x system can route anyone that dial an unassigned number in the customer's DID range to the Attendant.
In reviewing the current configuration as shown in the exhibit, what do you conclude?
(Choose two)
A) only internal station users are routing to the Attendant
B) all caller types are receiving an overflow tone
C) internal station users and non tie line users are routing to the Attendant
D) NET_DATA Attendant and tie trunk users are receiving an overflow tone
5. When attempting to program Zone Based Dialing through Element Manager, the user is unable to access the Dialing Configuration Page.
What needs to be configured before the Dialing Configuration Page can be accessed, assuming the ZBN_PACKAGE (420) is already installed?
A) Number Zones need to be configured
B) Nothing, Zone Based Dialing cannot be configured in Element Manger.
C) The ZBN_PACKAGE (420) needs to be disabled.
D) The CDP dialing plan needs to be programmed.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: C | Question # 4 Answer: C | Question # 5 Answer: A |
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