- Exam Code: 3001
- Exam Name: Avaya IP Office Configuration and Maintenance Exam
- Updated: Aug 04, 2026
- Q & A: 84 Questions and Answers
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| Section | Objectives |
|---|---|
| Topic 1: IP Office Architecture and Components | - IP Office system architecture
|
| Topic 2: Security and Administration | - Administrative management
|
| Topic 3: System Installation and Initial Configuration | - Platform deployment
|
| Topic 4: User and Telephony Configuration | - Endpoint configuration
|
| Topic 5: Voice Applications and Connectivity | - Communication services
|
| Topic 6: Maintenance and Troubleshooting | - System support
|
1. A CEO has a dedicated line for private incoming calls. As the company does not use voicemail, the CEO would like these calls to be routed to the Sales hunt group, if "Do Not Disturb" has been set up. Which two slops are needed to create the incoming Call Route (ICR) to meet the CEOs needs? (Choose two.)
A) Under destination enter a fallback extension and fill in the Sales hunt group call number.
B) Create an Incoming Call Route with a default destination of the CEO.
C) Create an ARS with the DID/DDI of the CEO.
D) Under destination create an overflow extension to route calls to the Sales hunt group.
2. A customer wants use SIP endpoints in the future. VoIP settings are shown in the exhibit
Which option will satisfy the customer's requirement?
A) H.323 Gatekeeper Enable
B) H.323 Auto-create User
C) SIP Registrar Enable
D) SIP Trunks Enable
E) H.323 Auto-create Extn
3. A client wishes to have a backup VoiceMail Pro Server for redundancy in case the primary VoiceMail Pro Server is unavailable on the network. Which two items are needed?
(Choose two.)
A) Secondary VoiceMail Pr Server installed on the network
B) Backup Server IP Address configured on IP Office
C) Primary Server IP Address configured on the secondary server
D) License for the secondary VoiceMail Pro Server
4. In which folder on the SD card would you place the firmware files (.bin) for an IP telephone?
A) /backup
B) /primary
C) /dynamic
D) /Ivmail
E) /temp
5. The Customer Call Reporter (CCR) server IP address is 192.168.42.100.
After installing CCR and creating a Supervisor, what is the correct link for a CCR Agent to login?
A) http://192.168.42.100:8080/inyama/inyama.html
B) http://192.168.42.100:8888
C) https://localhost/CCRWebAgent
D) http://192.168.42.100/CCRWebClint
E) http://localhost/CCRWebAgent
Solutions:
| Question # 1 Answer: A,B | Question # 2 Answer: C | Question # 3 Answer: A,B | Question # 4 Answer: B | Question # 5 Answer: D |
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