- Exam Code: 132-S-816
- Exam Name: Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 Exam
- Updated: Oct 07, 2026
- Q & A: 95 Questions and Answers
Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 : 132-S-816
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Avaya 132-S-816 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| System Maintenance and Troubleshooting | - Fault isolation and resolution procedures - Monitoring system performance and logs |
| SIP and Trunk Configuration | - SIP trunk setup and troubleshooting - PSTN connectivity and gateway configuration |
| User and Extension Management | - Extension numbering and assignment - User provisioning and profiles |
| Installation and Initial Configuration | - System setup and configuration wizard - Licensing and feature activation |
| Call Routing and Telephony Features | - Inbound and outbound call routing - Hunt groups and call distribution |
| IP Office System Architecture | - Control unit hardware and expansion modules - IP Office components and deployment models |
| Security and Access Control | - User permissions and system access control - Network security considerations |
| Voicemail and Unified Messaging | - Message delivery and integration options - Voicemail Pro configuration |
Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 Sample Questions:
Question #1
When upgrading a Message Networking (MN) server to release 3.1, you attempt to restore
the database from the CD-ROM backup. The restore fails.
Where do you go to read logs to determine why the restore failed?
- A. Logs > Backup
- B. Backup / Restore > Backup Attributes
- C. Backup / Restore > Restore
- D. Logs > Restore
Correct Answer: D 🗳️
Question #2
You are performing acceptance testing as part of a Modular Messaging 3.1 for Exchange implementation. The PBX administrator has configured the Modular Messaging (MM) pilot number as 71500, and when you call 71500, MM answers. However, whenever MM makes an outcall the calling number shows as 9999.
Assuming this is changeable, where is it changed?
- A. On page 2 of the trunk group form in the PBX, set Send Calling Number to Y
- B. It is not changeable; MM always displays 9999 for outcalls.
- C. In Voice Mail System Configuration, PBXs, Avaya Dialogic QSIG, Transfer/Outcall tab, Voice Mail Number field
- D. In Voice Mail System Configuration, PBXs, Avaya Dialogic QSIG, Outgoing Call tab, Origin Number field
Correct Answer: D 🗳️
Question #3
In a multiple Avaya Messaging Application Server (MAS) environment, during scheduled maintenance of the Microsoft Exchange server, the server is unavailable. A subscriber logs in via the TUI and listens to two messages and hangs up. Later the same subscriber logs in via the TUI and finds that there are no messages during the same maintenance downtime.
What is the likely cause of the problem?
- A. The subscriber's TUI administration was changed to Audix or Serenade.
- B. Centralized Offline Storage Folder was not configured correctly.
- C. The subscriber deleted the messages from the Microsoft Exchange Server using Microsoft Outlook.
- D. The subscriber had offline access and deleted the messages during the maintenance.
Correct Answer: B 🗳️
Question #4
When adding a Message Network (MN) administrator to the Authentication, Authorization and Accounting (AAA) LDAP server for remote authentication, the account on the AAA server should be assigned a group ID of _____.
- A. a value that indicates the department the administrator works in
- B. a value that is the Role ID offset by the Profile Base number
- C. a value that is the same as the Role ID
- D. a unique number as each administrator is required to have a unique group ID number
Correct Answer: B 🗳️
Question #5
Which statement is true about a new installation for Modular Messaging R3.1 with Microsoft Exchange?
- A. Configuration Wizard takes the Data Collection file and installs all services, configuring the system for basic functionality.
- B. Configuration Wizard takes the Data Collection file and installs all services, configuring the system and all settings.
- C. The Data Collection Tool (DCT) configures the system with Configuration Wizard file and installs all services, configuring the system for basic functionality.
- D. The All Tasks Wizard selects software components specified in the Data Collection file and configures the system for basic functionality.
Correct Answer: A 🗳️
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