CompTIA A+ Certification Exam (JK0-801) : JK0-801

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CompTIA JK0-801 Exam Syllabus Topics:

CompTIA A+ Certification Exam (JK0-801) Sample Questions:

1. Which of the following display connections has 15-pins?

A) VGA
B) HDMI
C) RGB
D) DVI

2. Newer laptop and TV LCD display panels can be viewed from any angle without loss of image quality. Which of the following technologies do these panels use?

A) CCFL
B) OLED
C) TTL
D) IPS

3. A local low broadcast television station has asked Ann, a technician, to build a computer that can be used to create commercials. Which of the following should she consider FIRST?

A) High-end graphics card
B) TV tuner
C) Surround sound capable sound
D) Water cooled CPU

4. Which of the following is the MAXIMUM transfer speed of USB 2.0?

A) 100 Mbps
B) 420 Mbps
C) 400 Mbps
D) 480 Mbps

5. A recent power outage has affected several circuits in the same region, and the helpdesk is receiving an overwhelming number of calls from users who are having network connectivity issues. Which of the following examples of professionalism should the helpdesk focus on the MOST while answering these calls?

A) Document and record every conversation.
B) Be culturally sensitive.
C) Ask open-ended questions to narrow the scope of the problem.
D) Do not trivialize the customer's problems.

Solutions: