- Exam Code: AP-207
- Exam Name: Energy and Utilities Cloud Accredited Professional
- Updated: Oct 04, 2026
- Q & A: 77 Questions and Answers
Salesforce Energy and Utilities Cloud Accredited Professional : AP-207
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Salesforce AP-207 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Test and Deploy Energy and Utilities Cloud Applications and Solutions | 13% | - Testing and Deployment
|
| Topic 2: Implementation | 38% | - Platform Configuration
|
| Topic 3: Solution Design | 36% | - Architecture and Design
|
| Topic 4: Discovery | 13% | - Business Needs Analysis
|
Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions:
Question #1
Two people own one home. They have different preferences for receiving notifications. One wants texts and emails, while the other prefers emails only. h How and where can the energy company hold this information?
- A. Extend the Service Account object with new fields for notification preferences.
- B. Use the existing notification preference fields in the Party object.
- C. Extend the Account, Contact, and Relationship objects with new fields for notification preferences.
- D. Create a custom object associated with the Account with notification preferences.
Correct Answer: B 🗳️
Question #2
Which are the two essential deployment steps for migrating Utilities Self Serve Portal from one org to another?
Choose 2 answers
- A. Create an Experience cloud site to set up a sample digital experience site on your target org.
- B. Set up Utilities self-serve templates on your target org.
- C. Create customer community user profiles for the Utilities self-serve portal.
- D. Select Self-Serve Portal components from the Energy and Utilities Cloud industry Process Library.
Correct Answer: A,B 🗳️
Question #3
The key stakeholders at an energy company want to understand the value of adapting the Salesforce Professional Services Methodology for the execution of their transformation program.
Which three definitions should the Energy and Utilities Cloud Consultant use to persuade the project sponsors to adapt the methodology?
Choose 3 answers
- A. The discovery stage is used to ensure transparency, clarity, and alignment on the engagement and what it's due to deliver to the business.
- B. The definition stage is used to allow the program teams to understand what the engagement involves, set the terms of the engagement, and determine how best to move forward.
- C. The definition stage implies prioritizing the user stories and defining the end-to-end program's road map,
- D. The design stage ensures a holistic design aligned with business benefits and establishes key responsibilities, roles, timeframes, and deadlines.
Correct Answer: B,C,D 🗳️
Question #4
The project team wants to use the Customer Acquisition Management application to set up and automate the customer enrollment and selling of utility products, services and offers to new customers A concern is raised about the final Ul layout, which needs to be adapted to the branding of the company.
What two processes can modify the look and feel of the application?
- A. Modify the VEEConsumerLandingScfeen FlexCard to change the background color, text font size, and style.
- B. Modify the VEEDigitalOrder Omniscript to adapt the look and feel to suit the company's requirements
- C. Modify the VEELogoCard FlexCard to change the customer logo.
- D. Modify the application Page Layout to change/add/remove selected elements
Correct Answer: A,B 🗳️
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Question #5
An energy company has decided to keep the latest customer invoice in Energy and Utilities Cloud to improve performance Which object is used to store this data?
- A. Service Account
- B. Account
- C. Statement
- D. Bill
Correct Answer: D 🗳️
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