IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 : 000-591

000-591
  • Exam Code: 000-591
  • Exam Name: Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3
  • Updated: Jun 05, 2026
  • Q & A: 86 Questions and Answers

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IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:

1. How can workflow-driven change processes reduce costs?

A) Because the same custom workflow-driven change processes can be reused by multiple customers.
B) By making it quick to process a change, and reduce risk by planning and communicating the change before it actually occurs.
C) By interfacing with multiple technology APIs to implement unattended changes.
D) Because workflows can be developed in an integrated development environment using a platform independent workflow programming language.


2. A customer's IT environment consists of servers, storage, desktop, and point of sale devices. Assuming IBM SmartCloud Control Desk is used to manage these items in the CMDB, which two scanning tools also need to be deployed and integrated in order to perform reconciliation of authorized versus deployed configuration items? (Choose two.)

A) IBM Tivoli End Point Manager
B) IBM Tivoli Provisioning Manager
C) IBM Tivoli License Compliance Manager
D) IBM Tivoli Application Dependency and Discovery Manager
E) IBM Tivoli Usage and Accounting Manager


3. What information should be available in a high level requirements document?

A) The customer's wants and needs for a product or solution.
B) The requirements for one or more new features for an existing product.
C) A statement of the scope, objectives, and participants in a project.
D) The customer's vision for the solution design.


4. What is the main purpose of the IBM Tivoli Integration Composer product?

A) Management of physical and virtual endpoint servers, desktops, roaming laptops, and specialized equipment
B) Monitoring as needed for selected asset inventory and system management tools
C) Quick identification of distributed hardware and software inventory
D) Population of IBM SmartCloud Control Desk database with asset inventory and system management tools data


5. A customer is planning to implement IBM SmartCloud Control Desk to automate simple incident, problem, and change management processes as well as to provide a service catalog to the 1,500 end users for ordering the IT services.
In order to implement this solution which edition of IBM SmartCloud Control Desk should be recommended?

A) IBM SmartCloud Control Desk
B) IBM SmartCloud Control Desk for Managed Service Providers Edition
C) IBM SmartCloud Control Desk Entry Edition
D) IBM SmartCloud Control Desk for Internal Service Providers Edition


Solutions:

Question # 1
Answer: B
Question # 2
Answer: A,D
Question # 3
Answer: A
Question # 4
Answer: D
Question # 5
Answer: A

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