Genesys Cloud CX: Architect Certification : GCX-ARC

GCX-ARC
  • Exam Code: GCX-ARC
  • Exam Name: Genesys Cloud CX: Architect Certification
  • Updated: Sep 20, 2026
  • Q & A: 62 Questions and Answers

Already choose to buy "PDF"

Price: $59.99

About Genesys GCX-ARC Exam

Passing is the goal; a high score is the statement. Build both with the Genesys Cloud CX: Architect Certification material from Exam4Tests — 62 practice questions, 365 days of free updates, round-the-clock support in 2026.

Genesys GCX-ARC Exam Overview:

Certification Vendor:Genesys
Exam Name:Genesys Cloud CX: Architect Certification Exam
Exam Number:GCX-ARC
Exam Duration:90–120
Exam Format:Multiple choice, Multiple select
Certificate Validity Period:2 years
Available Languages:Japanese, English
Passing Score:65%–70%
Exam Price:$200–$580 USD
Related Certifications:Genesys Cloud CX Core Certification (GCP-GCX)
Genesys Cloud CX Developer Certification
Real Exam Qty:60
Recommended Training:Genesys Cloud: Architect Training Course
Genesys Cloud Architect Documentation
Exam Registration:Genesys Certification Portal
Kryterion Webassessor
Sample Questions:Free Download Latest GCX-ARC Exam Tests
Exam Way:Online proctored or in-person at Kryterion test centers
Pre Condition:Recommended: Genesys Cloud CX Core knowledge (GCP-GCX), 6+ months of hands-on experience with Architect
Official Syllabus URL:https://help.mypurecloud.com/certification/gcx-arc/

Genesys GCX-ARC Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Introduction to Genesys Cloud Architect15%- Core concepts and purpose of Architect
- IVR and flow fundamentals
- Architect user interface navigation
Topic 2: Flow Design and Configuration30%- Routing strategies and decision logic
- Inbound, outbound, and secure call flows
- Error handling and event management
Topic 3: Variables, Prompts, and Data Actions20%- Prompt creation and management
- Data actions and external system integration
- System and custom variables
Topic 4: Administration and Best Practices20%- Troubleshooting and optimization
- Flow deployment and version control
- Task editor and state management
Topic 5: Scheduling and Routing15%- Schedule-based routing
- Time and calendar configuration
- Schedule creation and recurrence

Common Questions About the Genesys GCX-ARC Exam

Yes — the free Genesys Cloud CX: Architect Certification demo lets you evaluate question quality and analyses before paying. Purchases include 365 days of free updates, renewable afterward at 50% off.

Use the vendor's official registration channels:

The Genesys Cloud CX: Architect Certification is delivered Online proctored or in-person at Kryterion test centers, so choose the arrangement that suits you when booking.

The Genesys Cloud CX: Architect Certification blueprint spans 5 domains — including Administration and Best Practices (20%), Introduction to Genesys Cloud Architect (15%), Flow Design and Configuration (30%). Read the weightings as priorities: the points concentrate where the percentages do. The full outline above covers every subtopic.

The Genesys Cloud CX: Architect Certification is Genesys's exam for the Genesys Cloud CX: Architect Certification certification, a Professional-level credential. It's a hot topic because certified candidates stand out in job competition — the credential opens possibilities that uncertified resumes can't. Related credentials include Genesys Cloud CX Core Certification (GCP-GCX), Genesys Cloud CX Developer Certification.

$200–$580 USD per attempt; 65%–70% to pass. Every retake bills the full fee again, so prepare properly the first time — the 62 practice questions from Exam4Tests are the affordable rehearsal.

Delivery is instant: payment triggers an automatic email within a minute, and the test engine opens easily without extra software installation. Nothing after 2 hours? Check spam and contact our round-the-clock support. If you fail the corresponding GCX-ARC exam within 60 days of purchase, we give a full refund — send a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam, processed within 7 days. Exclusions: exams within 3 days of purchase, candidate names that don't match the payer, and free or expired products. Or exchange for two equal-value products free.

90–120 for 60 questions. That's a pace you can train: run timed simulations in the Exam4Tests engine until answering at speed feels normal, and use the analyses to make every wrong answer count.

Yes:

After any course, deepen understanding with the 62 practice questions for the Genesys Cloud CX: Architect Certification — the specific analyses extend your grasp of the technology, not just your memory of answers.

Recommended: Genesys Cloud CX Core knowledge (GCP-GCX), 6+ months of hands-on experience with Architect Vendors revise eligibility rules over time, so confirm the current requirements on the official page (official GCX-ARC exam page) before you register.

Genesys Cloud CX: Architect Certification Sample Questions:

Question #1

Which definition matches the After Call Work option Optional?

  • A. The agent is automatically placed into an After Call Work status and the system will automatically set them to Available when the After Call Timeout is reached. The agent may set themselves to Available if they complete their After Call Work early.
  • B. The agent is automatically placed into an After Call Work status and the system will automatically set them to Available when the After Call Timeout is reached. The agent may not set themselves to Available if they complete their After Call Work early.
  • C. The agent may or may not complete after call work. The system will set them to Available after an interaction completes. They are responsible for setting their availability appropriately if performing After Call Work.
  • D. The agent is placed in an After Call Work status and must manually set their status back to available when their after call work is complete.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #2

Which of the following components can be added to scripts? (Choose all that applies.)

  • A. Visual Basic Control
  • B. Web Page
  • C. Call Flow
  • D. Checkbox
  • E. Text
  • F. Image
Reveal Solution  Discussion  0

Correct Answer: B,D,E,F  🗳️

Question #3

What is the maximum prompt file size you can upload?

  • A. 10 MB
  • B. 50 MB
  • C. 20 MB
  • D. 25 MB
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #4

The Utilization feature of Genesys Cloud allows administrators to configure: (Choose three.)

  • A. The length of time that an agent may spend on each media type
  • B. The maximum capacity that an agent may handle simultaneously for each supported media type
  • C. The media types that can interrupt current interactions that an agent is handling
  • D. The number of different media types that an agent may handle simultaneously
  • E. The after call work time for each media type
Reveal Solution  Discussion  0

Correct Answer: B,C,D  🗳️

Question #5

To create, configure, and publish __________ call flow(s), an admin must have at least one contactlist and one wrap-up code configured.

  • A. In-Queue
  • B. Outbound
  • C. Secure
  • D. Inbound
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

What Clients Say About Us

No more words can describe my happiness. I was informed that I passed the GCX-ARC exam just now. Many thanks!

Muriel Muriel       4 star  

I would recommend the premium because it has more questions. GCX-ARC Dump still valid, got like 8 new questions

Natalie Natalie       5 star  

I took GCX-ARC exam recently and passed it with a perfect score.

Murphy Murphy       4.5 star  

It took 45 minutes to answer all the GCX-ARC questions. my results made me damn happy - 92%! Thank you Exam4Tests for GCX-ARC exam questions! They are very helpful.

Cora Cora       5 star  

And so it is about GCX-ARC exam.

Eden Eden       5 star  

Most questions are same with the real test, it is totally valid.

Burgess Burgess       4.5 star  

I just got a few new Genesys Cloud CX questions.

Baron Baron       4.5 star  

Did not know where to go and search for reliable GCX-ARC exam materials to pass my exam within given time. I found a reliable and most authenticate resource for all real exam dumps in the form of Exam4Tests. I have passed my exam this week.

Vanessa Vanessa       4 star  

This GCX-ARC exam dump is valid. Thanks for your help!

Bennett Bennett       4 star  

My friend recommend Exam4Tests to me, I just want to confirm before my purchase, thanks.

Pearl Pearl       4 star  

Last month my BOSS told me to pass GCX-ARC exam in order to retain my job and carry on with current salary package, and introduced Exam4Tests to me. Passed exam yesterday.

Benedict Benedict       4.5 star  

Questions and answers were quite similar to the actualGCX-ARC exam. Thank you Exam4Tests for the amazing work. Passed my exam with 98% marks.

Buck Buck       5 star  

Thanks a lot, without your support I would not have GCX-ARC scored so well.

Juliet Juliet       4.5 star  

I pass the GCX-ARC test on first try with Exam4Tests. Exam4Tests is the best platform for you to pass the exams. Highly recommend!

Venus Venus       4.5 star  

I couldn’t have got high score without the GCX-ARC exam torrent in the Exam4Tests, and I will still choose you for my next exam, thank you.

Sibyl Sibyl       4.5 star  

You will find a change in the way MCQs and question and answers are asked in actual tests GCX-ARC.

Queena Queena       4 star  

Certification is very important for me and my career! With the GCX-ARC training guide, i obtained it this time. Thanks!

Bernard Bernard       4 star  

LEAVE A REPLY

Your email address will not be published. Required fields are marked *

QUALITY AND VALUE

Exam4Tests Practice Exams are written to the highest standards of technical accuracy, using only certified subject matter experts and published authors for development - no all study materials.

TESTED AND APPROVED

We are committed to the process of vendor and third party approvals. We believe professionals and executives alike deserve the confidence of quality coverage these authorizations provide.

EASY TO PASS

If you prepare for the exams using our Exam4Tests testing engine, It is easy to succeed for all certifications in the first attempt. You don't have to deal with all dumps or any free torrent / rapidshare all stuff.

TRY BEFORE BUY

Exam4Tests offers free demo of each product. You can check out the interface, question quality and usability of our practice exams before you decide to buy.

Our Clients

amazon
centurylink
vodafone
xfinity
earthlink
marriot
vodafone
comcast
bofa
timewarner
charter
verizon