- Exam Code: GCX-ARC
- Exam Name: Genesys Cloud CX: Architect Certification
- Updated: Sep 20, 2026
- Q & A: 62 Questions and Answers
Passing is the goal; a high score is the statement. Build both with the Genesys Cloud CX: Architect Certification material from Exam4Tests — 62 practice questions, 365 days of free updates, round-the-clock support in 2026.
| Certification Vendor: | Genesys |
|---|---|
| Exam Name: | Genesys Cloud CX: Architect Certification Exam |
| Exam Number: | GCX-ARC |
| Exam Duration: | 90–120 |
| Exam Format: | Multiple choice, Multiple select |
| Certificate Validity Period: | 2 years |
| Available Languages: | Japanese, English |
| Passing Score: | 65%–70% |
| Exam Price: | $200–$580 USD |
| Related Certifications: | Genesys Cloud CX Core Certification (GCP-GCX) Genesys Cloud CX Developer Certification |
| Real Exam Qty: | 60 |
| Recommended Training: | Genesys Cloud: Architect Training Course Genesys Cloud Architect Documentation |
| Exam Registration: | Genesys Certification Portal Kryterion Webassessor |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored or in-person at Kryterion test centers |
| Pre Condition: | Recommended: Genesys Cloud CX Core knowledge (GCP-GCX), 6+ months of hands-on experience with Architect |
| Official Syllabus URL: | https://help.mypurecloud.com/certification/gcx-arc/ |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Introduction to Genesys Cloud Architect | 15% | - Core concepts and purpose of Architect - IVR and flow fundamentals - Architect user interface navigation |
| Topic 2: Flow Design and Configuration | 30% | - Routing strategies and decision logic - Inbound, outbound, and secure call flows - Error handling and event management |
| Topic 3: Variables, Prompts, and Data Actions | 20% | - Prompt creation and management - Data actions and external system integration - System and custom variables |
| Topic 4: Administration and Best Practices | 20% | - Troubleshooting and optimization - Flow deployment and version control - Task editor and state management |
| Topic 5: Scheduling and Routing | 15% | - Schedule-based routing - Time and calendar configuration - Schedule creation and recurrence |
Yes — the free Genesys Cloud CX: Architect Certification demo lets you evaluate question quality and analyses before paying. Purchases include 365 days of free updates, renewable afterward at 50% off.
Use the vendor's official registration channels:
The Genesys Cloud CX: Architect Certification is delivered Online proctored or in-person at Kryterion test centers, so choose the arrangement that suits you when booking.
The Genesys Cloud CX: Architect Certification blueprint spans 5 domains — including Administration and Best Practices (20%), Introduction to Genesys Cloud Architect (15%), Flow Design and Configuration (30%). Read the weightings as priorities: the points concentrate where the percentages do. The full outline above covers every subtopic.
The Genesys Cloud CX: Architect Certification is Genesys's exam for the Genesys Cloud CX: Architect Certification certification, a Professional-level credential. It's a hot topic because certified candidates stand out in job competition — the credential opens possibilities that uncertified resumes can't. Related credentials include Genesys Cloud CX Core Certification (GCP-GCX), Genesys Cloud CX Developer Certification.
$200–$580 USD per attempt; 65%–70% to pass. Every retake bills the full fee again, so prepare properly the first time — the 62 practice questions from Exam4Tests are the affordable rehearsal.
Delivery is instant: payment triggers an automatic email within a minute, and the test engine opens easily without extra software installation. Nothing after 2 hours? Check spam and contact our round-the-clock support. If you fail the corresponding GCX-ARC exam within 60 days of purchase, we give a full refund — send a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam, processed within 7 days. Exclusions: exams within 3 days of purchase, candidate names that don't match the payer, and free or expired products. Or exchange for two equal-value products free.
90–120 for 60 questions. That's a pace you can train: run timed simulations in the Exam4Tests engine until answering at speed feels normal, and use the analyses to make every wrong answer count.
Yes:
After any course, deepen understanding with the 62 practice questions for the Genesys Cloud CX: Architect Certification — the specific analyses extend your grasp of the technology, not just your memory of answers.
Recommended: Genesys Cloud CX Core knowledge (GCP-GCX), 6+ months of hands-on experience with Architect Vendors revise eligibility rules over time, so confirm the current requirements on the official page (official GCX-ARC exam page) before you register.
Which definition matches the After Call Work option Optional?
Correct Answer: D 🗳️
Which of the following components can be added to scripts? (Choose all that applies.)
Correct Answer: B,D,E,F 🗳️
What is the maximum prompt file size you can upload?
Correct Answer: D 🗳️
The Utilization feature of Genesys Cloud allows administrators to configure: (Choose three.)
Correct Answer: B,C,D 🗳️
To create, configure, and publish __________ call flow(s), an admin must have at least one contactlist and one wrap-up code configured.
Correct Answer: D 🗳️
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