- Exam Code: C1000-169
- Exam Name: IBM Cloud Associate SRE V2
- Updated: Aug 08, 2026
- Q & A: 141 Questions and Answers
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| Section | Weight | Objectives |
|---|---|---|
| Troubleshooting and Runbooks | 19% | - IBM Cloud Code Engine - IBM Cloud Internet Services troubleshooting - Block storage troubleshooting - VSI and VMware troubleshooting - SRE troubleshooting methodology |
| SRE Fundamentals and Terminology | 15% | - Reliability and resiliency concepts - Basic troubleshooting techniques - SLO, SLI, SLA definitions and relationships - SRE principles and responsibilities - Four golden signals of monitoring |
| Operations | 19% | - Operational readiness reviews (ORR) - Data replication and integrity - High availability and disaster recovery - IBM Cloud backup and restore - Failure domains and infrastructure reliability |
| Deployments | 9% | - CI/CD concepts - Infrastructure as Code and Schematics - Zero-downtime deployment strategies |
| Security on IBM Cloud | 8% | - SIEM overview - Security incident detection and response - SRE role in security monitoring - User security policies |
| Observability Topics | 18% | - Distributed tracing - Monitoring, metrics, and logging concepts - Monitoring tools and best practices - Alerting principles and tools |
| Incident Management and Post-Incident Reviews | 12% | - Post-incident review process - Incident management framework and toolchain - Problem management and root cause analysis - Automation in incident response |
1. What is the relationship between Incident Management and Problem Management processes?
A) Incident Management and Problem Management work together to resolve incidents and identify underlying issues
B) Problem Management is a subset of Incident Management
C) Both processes are unrelated and operate independently
D) Incident Management is a subset of Problem Management
2. How does IBM handle security incident response management?
A) By outsourcing incident response to third-party companies
B) By involving only the IT department in incident response
C) By ignoring security incidents and focusing on other tasks
D) By promptly detecting, analyzing, and mitigating security incidents
3. Which technique is commonly used for conducting a Root Cause Analysis?
A) Incident escalation
B) Service catalog management
C) Fishbone diagram
D) Change management
4. What is the purpose of Continuous Integration (CI)?
A) Automating the process of releasing new features to production
B) Detecting and addressing integration issues early and frequently
C) Ensuring that code is developed by multiple teams simultaneously
D) Skipping the testing phase of software development
5. How do service management processes relate to each other?
A) Change Management depends on Incident Management
B) Incident Management and Problem Management are independent of each other
C) Incident Management depends on Problem Management
D) Problem Management depends on Change Management
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: B | Question # 5 Answer: D |
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