- Exam Code: E20-918
- Exam Name: IT-as-a-Service Expert Exam for Cloud Architects
- Updated: Oct 09, 2026
- Q & A: 98 Questions and Answers
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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Service Design and Management | 15% | - Automation and orchestration - Service lifecycle management - Monitoring, reporting and optimization |
| Topic 2: Discovery, Assessment and Evaluation | 20% | - Current state analysis - Business and IT alignment - Gap analysis and requirements gathering |
| Topic 3: Organizational and Governance Planning | 20% | - ITaaS governance model - Policy and compliance framework - Roles and responsibilities |
| Topic 4: Trust, Security and Compliance | 20% | - Data protection and privacy - Identity and access management - Risk management and security controls |
| Topic 5: ITaaS Planning and Design | 25% | - Service catalog definition - Architecture and infrastructure design - Financial modeling and chargeback - Service level management |
Which describes the process for instantiating an IaaS offering?
Correct Answer: D 🗳️
Refer to the exhibit.
You are discussing a network design that a cloud service provider has proposed for a tenant. The tenant states that one more firewall is required, and you agree.
Where should the firewall be placed?
Correct Answer: D 🗳️
An enterprise has decided to implement a new service that will process credit card information. They will deploy this service within their private cloud. They have a relationship with a public cloud provider that claims to be PCI compliant.
The enterprise wishes to implement a service that is PCI compliant with the least amount of effort. The service is protected by a policy-based intrusion detection system. Cardholder data is securely transmitted to the web interface.
Which additional design elements would best be suited for this implementation?
Correct Answer: B 🗳️
An enterprise decided to place some sensitive data in the public cloud and implemented security mechanisms to protect this data.
Recently the public cloud provider's systems had a security breach. The enterprise was not concerned because they felt their data had been completely protected. All of the services housing the data are protected by an IPS application and no alerts were generated by the system.
How did the enterprise protect its data?
Correct Answer: C 🗳️
Refer to Scenario 3.
"A US company has deployed web services within a private cloud. They wish to provide additional web services elastically and distribute them around the globe using a public cloud provider.
The web services have a dependency on a database resource in the private cloud. The web services are deployed through a service catalog as a standardized service offering, which includes an intrusion prevention system that periodically polls a central management server for security updates. The IPS management server is located within the private cloud.
The web services collect highly regulated personal health information about consumers who are located around the world."
In your analysis, you find that a different hypervisor is being used by the public cloud provider.
As the enterprise elastically provisions resources, what is a possible solution if the hypervisors are different?
Correct Answer: C 🗳️
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