- Exam Code: C_FSM_2601
- Exam Name: SAP Certified - SAP Field Service Management
- Updated: Oct 12, 2026
- Q & A: 68 Questions and Answers
SAP Certified - SAP Field Service Management : C_FSM_2601
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SAP C_FSM_2601 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Mobile Application | 20% | - Field Service Mobile App Features - Mobile Checkout and Time Tracking - Real-Time Communication - Offline Capabilities |
| Resource Management | 22% | - Skill-Based Matching - Workforce Planning and Forecasting - Travel and Route Optimization - Technician Management |
| Service Order Management | 26% | - Service Order Status Management - Service Order Creation and Processing - Service Order Scheduling and Planning - Service Order Assignment and Routing |
| Service Reporting and Analytics | 16% | - Reports and Dashboards - KPI Monitoring and Analysis - Service Performance Metrics - Custom Report Generation |
| Configuration and Integration | 16% | - Third-Party System Integration - SAP FSM System Configuration - API and Web Services - Integration with SAP ERP and CRM |
SAP Certified - SAP Field Service Management Sample Questions:
Question #1
What unique feature does Joule offer within the RISE methodology?
Choose the correct answer.
- A. 24/7 Expert Marketing Advice
- B. Customizable ERP solutions
- C. Advanced Financial Reporting
- D. Generative AI-Powered Transformation
Correct Answer: D 🗳️
Question #2
What is the main tool in SAP Field Service Management for dispatchers?
Choose the correct answer.
- A. Smartforms
- B. Planning board
- C. Tool reservation
- D. Partner Portal
Correct Answer: B 🗳️
Question #3
The standard, built-in logic of Field Service Management can be changed.
Choose the correct answer.
- A. False
- B. True
Correct Answer: A 🗳️
Question #4
What is the main goal of the SAP Business Suite in the context of digital transformation?
Choose the correct answer.
- A. Increase marketing effectiveness
- B. Enhance connectivity and optimize functions
- C. Focus on business partnerships
- D. Develop external communication strategies
- E. Simplify IT infrastructure
Correct Answer: B 🗳️
Question #5
Which tasks are included in the SAP Activate roadmap during the transition from Discover to Prepare phases?
There are three correct answers.
- A. Business Capability Map creation
- B. Solution Marketing Diagram creation
- C. Value Roadmap development
- D. Technical Assessment
Correct Answer: A,C,D 🗳️
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