- Exam Code: 7004-1
- Exam Name: Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam
- Updated: Aug 17, 2026
- Q & A: 66 Questions and Answers
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| Section | Weight | Objectives |
|---|---|---|
| Security & System Integrity | 10% | - Access control and user rights - Security best practices |
| System Maintenance & Operations | 25% | - System monitoring and performance management - Backup and recovery procedures - Software upgrades and patching |
| Configuration & Feature Management | 25% | - User and station administration - Dial plan and routing configuration - Feature activation and management |
| System Architecture & Overview | 20% | - Hardware and software versions - Avaya Aura integration - CS1000 platform components |
| Troubleshooting & Diagnostics | 20% | - Network and signaling problems - Fault isolation methodology - Call processing issues |
1. What new prompt is added to an IP set configuration to allow for assigning a set for Zone Based Doling?
A) the ZONE prompt
B) the NUMZONE prompt
C) the ZBO prompt
D) the DIALPLAN prompt
2. A customer site has a Communication Server 1000 system located at us main campus and wants to network me system for direct calls with a system in a different city.
Which type of steering code is required to route calls over specify trunk routes between the two sites?
A) Remote Steering Code (RSC)
B) Network Plan Area (NPA)
C) Special Number (SPN)
D) Distant Steering Code (DSC)
3. Click the Exhibit button.

Given a customer's Coordinating Dialing Plan shown in the exhibit, if a Station user at CDP Switch #2 dials 327-3249, which route list used and where will the call terminate?
A) Route List 2 will be utilized and the call will terminate at CDP Switch #2
B) Route List 1 will be utilized and the call will terminate at CDP Switch #3
C) Route List 10 will be utilized and the call will terminate at CDP Switch #3
D) Route List 5 will be utilized and the call will terminate at CDP Switch #2
4. Click the Exhibit button.
A customer requires that two of its employees be able to place toll calls to Australia, while all other employees are restricted to local dialing only. The customer's Communication Server 1000 is programmed with all required NCOS, FRL and Route List Index (RLI).
What is the most restrictive NCOS to assign to the two employees required to make toll call Australia given the tables, assuming that the call must complete over RLI 2 and the user must be able to use any RLI 2 entry to reach Australia?
A) NCOS 4
B) NCOS 3
C) NCOS 5
D) NCOS 1
E) NCOS 2
5. A company plans to use Virtual Trunk Interzone traffic. You are programming a bandwidth management zone on a Server 1000 RIs. 7 x Call Server. Which is the recommended bandwidth management strategy, assuming that bandwidth conservation is required?
A) Bandwidth Conserve (BC)\
B) Best Bandwidth (BB)
C) Best Effort (BE)
D) Best Quality (BQ)
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: C | Question # 5 Answer: D |
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